Solved Worried about Malware tanking performance (Laptop, Windows 10)

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Status
Not open for further replies.
I noticed some errors with windows defender. So we will set it back to default.

FRST Fix.

Download attached fixlist.txt file and save it to the Desktop. NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Run FRST/FRST64 and press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.


You need to free up space on your HDD windows needs at least 25 percent free space in order to function correctly.

You can use Treesize to find files on your machine that you may wish to delete.




  • First download and save the portable version of Privazer to your desktop.
  • Go through the options a set Privazer to your needs, select basic or advanced user.
  • When you are done setting Privazer to your needs, then click on start cleaning then scan.
  • This scan can take a while to complete, so it is best that you do it when you have some free time.

You can use the Everything Search Engine to find and remove files from your machine.




  • Searching for file extensions in Everything Search, to help you along the way is easy.
  • You can simply type .mp3 to find all of your music, or .mp4 to find your videos.
  • You can open the file from the tools gui by double clicking it, and then decide if it needs to go.

Using Master Seeker To Find Large Files Over 1 Gigabyte.​




  • Download Master Seeker to your desktop, right click it and run as administrator to start the application.
  • To search for files that are a certain size, you can use the search terms in the picture below.
  • By using this method you can find and delete files of a certain size, like 500mb or 1gb.



Capture.PNG






  • Say you want to find all files 1gb or larger, you type 1gb into the search window of Master Seeker.
  • This will list all files on your machine that are 1gb give or take a few mb.
  • Then you simply right click and delete if you feel the file needs to go.
  • You can search for files of 2gb size, or 300 mb, obviously you want to seek out the larger files with this tool.



Capture.PNG





 

Attachments

Download KillEmAll to your desktop and unzip it there.
Right click KillEmAll run as admin.
Click enter button.
Then click L
Then hit enter key on your keyboard.
A log file will appear.
Copy and paste that into your reply here.

Let me know how the machine runs after using kill em all, if it is good then we can drop it into the startup folder and it will run at each boot and stop everything.

There is also temps that are a possible issue, since this is a laptop it is possible that the fan(s) are dirty and need cleaning.

To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.




Speccy Scan.


  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.
 
Finally, as a last check for malware.

Download AV block remover .
Unzip to your desktop, Right click run as admin and follow the instructions. If it does not start, rename the AVbr.exe file to, for example, AV_br.exe
Click yes to reset hosts file.
After the machine reboots then there will be a logfile in the new folder created, post that please.
 
How is it running after killemall?

It's important to have 25 percent or more free space on your hard drive, or windows will not function correctly.
 
Please post the last fixlog, as well as the AVBR log.

Clean install your AMD driver with DDU.

Grab a fresh copy from here.

If it is still running slowly, then can you screen shot what process is taking up so much resources, via task manager?
 
OK, screen shot which process is taking up so much memory.
 
Disable desktop windows manager and windows search.


Use easy service optimizer and run extreme mode.


You will however need to change one setting. Right Click on Wlansvc — WLAN AutoConfig, then select start service, the edit service. Make sure it is automatic across the board, as per the picture.







PO7tPc7.png
 
Status
Not open for further replies.