Problem with my Ethernet Connection

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This is what the router end looks like. Ping came back a failure again.
 

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ok looked like a flat telephone cable not a netwok cable.
Last thing I can think of to try
Go back to adapter settings and set both back to obtain ip address and obtain dns.
then go to device manager
Right click on Realtek pcie 2.5gbe family controller
left click on uninstall device
Reboot
It should reinstall automattically
If not it then starts to look like hardware or malware.
Do yo need step by step instructions?
 
It did reinstall automatically, but I don't have Internet.
Is it possible I've got out of date drivers somewhere?
 
I know you said you plugged the white cable into the laptop and it worked.
Is there any writing on the cable saying that it is Cat 5 or 5e Or 6 etc?
Is the black cable from room mate able to be used for a test?
I doubt driver as the device manager shows driver ok.
 
green light both ends
and i assume ping 192.168.10.1 still fails
Green light on the router, same solid orange, flickering green as before on the computer.
Ping this time gives "transmit failed. general failure." probably the cable's fault
 
To see what driver you have
back to device manager
Right click on Realtek pcie 2.5gbe family controller
Left click on properties
Click on driver tab
 
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