Solved PC Randomly Stuttering

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  • Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
Status
Not open for further replies.
Here's what I could find. Hope you can read it, screenshots taken from my phone. Freezes are 20-30 seconds.
 

Attachments

  • 20180906_163118.jpg
    20180906_163118.jpg
    1.2 MB · Views: 19
  • 20180906_163157.jpg
    20180906_163157.jpg
    1.5 MB · Views: 20
  • 20180906_163300.jpg
    20180906_163300.jpg
    1.1 MB · Views: 38
Screenshots look all good.

Next time that you get such a freeze, open the Task Manager to see what is shown to be using the CPU and RAM resources.
 
Is there a way to see what was using the resources before? Because when I've tried that previously the usage goes back to normal before I can see anything.
 
Open and minimize to the taskbar. When it freezes, see if you can maximize task manger from the taskbar. It might not work if the system is truly frozen.
 
  • Like
Reactions: phillpower2
Everything except for the audio freezes, although the audio doesn't work for a few seconds then comes back during the freeze.
 
Thanks plodr (y)

Reckon we might need to swap in a known good PSU for testing purposes but worth mentioning is that having your hardware running so hot over a period of time may have damaged one or more items of hardware.

Are you getting the freezes/lock ups when not connected to the internet.

Lets see what if anything is hogging the CPU usage.


Download Process Explorer which you can obtain from here

Save it to your desktop then run it (Vista or Win7 - right click and Run as Administrator).

View, Select Column, check Verified Signer, OK

Options, Verify Image Signatures

Click twice on the CPU column header to arrange things by CPU usage, this will put the services with the highest CPU usage at the top of the log.

Wait a minimum of a minute then grab a screenshot and attach it to your next reply for us
 
I haven't been able to witness a freeze or stutter offline.
 

Attachments

  • Processes.png
    Processes.png
    170.5 KB · Views: 36
I haven't been able to witness a freeze or stutter offline.

Which points towards your internet connection being involved in some way, you may recall that in my reply #31 I explained why we use Valley to test GPUs when the computer is not online.

Can you run Process Explorer again but this time use the steps that I previously provided for grabbing and uploading screenshots, the way that you are doing it means that we cannot see all of the information that we need to.

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... after typing in any response you have... click on Upload a File to add the screenshot.

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.
 
Not sure if I got everything because it's always moving around but I did my best.
 

Attachments

  • Processes 1.jpg
    Processes 1.jpg
    517.6 KB · Views: 32
  • Processes 2.jpg
    Processes 2.jpg
    532.7 KB · Views: 17
  • Processes 3.jpg
    Processes 3.jpg
    540.3 KB · Views: 16
  • Processes 4.jpg
    Processes 4.jpg
    480.5 KB · Views: 12
Thats better, there is nothing hogging CPU resources according looking at your latest screenshot, the higher the system idle and the lower the CPU usage figure the better and 3.55% is real good.

What you can try, connect to the internet while you have Process Explorer running and see if the CPU usage spikes, once you have done this and made a note of the outcome, close PE, open Task Manager, connect to the internet check to see if the RAM or CPU usage spikes in Task Manager.
 
In Process Explorer, without internet it was typically 2.5-3.3% cpu usage. When I turned on internet the largest spike I saw was ~10%, it kept the same low at about 2.5%. In task manager without internet it was 2-4% cpu usage with 3.8 GB of ram used. When I connected internet the largest spike I saw was 19% and ram went up to 3.9 GB. For each of these when I disabled or enabled internet the cpu spiked up to around 15% before settling down.
 
Thanks Mal (y)

If you can recall any particular online game etc that caused the stutter try repeating the same PE and Task Manager checks as in my reply #50 if you will.
 
It's happened with everything I do, only thing that stays the same is I always have chrome open pretty much no matter what I'm doing.
 
Status
Not open for further replies.