Computer help

[mx_599]

did not work, which should I try next?

 

[PeterOz]

Just the option key

 

[mx_599]

Can we do anything with this toolbar?

 

[PeterOz]

YES

 

[PeterOz]

Click on utilities
Do you then see recovery

 

[mx_599]

Just this

 

[PeterOz]

Go here on how to use disk utility

How to repair a Mac disk with Disk Utility – Apple Support (AU)

Use the First Aid feature of Disk Utility to find and repair disk errors.

support.apple.com

 

[mx_599]

Not sure what to do now

 

[PeterOz]

With osx bas system highlighted can you click on first aid.
If not Click on Macintosh HD and click on first aid

 

[mx_599]

Not sure what I am doing. One failed and one worked

 

[PeterOz]

Do you remember what key combo got that screen

 

[mx_599]

Do you remember what key combo got that screen

I don't think any. I think it just comes up when I click the window then hover over top of screen

 

[PeterOz]

Click done
Back at the other screen
What is listed under the heading Mac OS installer - Anything besides exit?

 

[mx_599]

just an "about" and a services that has nothing in it

 

[PeterOz]

Ok we will try this (I have not done this one)
click on terminal and type in
sudo nvram internet-recovery-mode=RecoveryModeDisk
Press return
Type in
sudo reboot
Press return

 

[mx_599]

wont let me type in box

 

[PeterOz]

Black screen with white cursor ?
Click in the screen
Try and type

 

[mx_599]

White box

 

[PeterOz]

Is keyboard on?

 

[PeterOz]

is the desktop keyboard bluetooth or wireless with a dongle
If with a dongle
plug dongle into mac and see if keyboard works