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  • thiisnacc
    PCHF Member
    • Apr 2022
    • 55

    #16
    Originally posted by Malnutrition
    Ok.
    Let’s do this…


    FRST Fix.

    Download attached fixlist.txt file and save it to the Desktop. NOTE. It’s important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Run FRST/FRST64 and press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.




    Step2:
    ZHP cleaner Scan.
    Please download Zhp Cleaner to your desktop. Right Click the icon and select run as administrator.
    Once you have started the program, you will need to click the scanner button.
    The program will close all open browsers!
    Once the scan is completed, the you will want to click the Repair button.
    At the end of the process you may be asked to reboot your machine.
    After you reboot a report will open on your desktop.
    Attach the report here in your next reply.



    Step 3:
    ZHP Diag Scan Click here to download.
    Save to your desktop.
    Right Click Run as Admin.
    Click the Options button.
    Click on Check All
    Then click close.
    Click the Scanner button.
    When complete please push the report button.
    A notepad will open… attach the report in your next reply.




    As far as adware cleaner, right click run as admin, if nothing is found then run the basic repair.

    [ATTACH]9449[/ATTACH]
    Hi! So I have questions. Firstly:

    When I did the FRST fix and restarted the file got deleted somehow. Id didn’t delete it and I got this notice from One drive:

    [ATTACH type=“full” alt=“1649385520760.png”]9453[/ATTACH]

    Why/How did that happen?

    Secondly there’s a ZHPCleaner and ZHPCleaner[R] would you like all two of those? I still have to do the ZHPDiag and the Adware Cleaner. Let me know when you’re ready to stop and then pick up where we left off at a later time, please.

    Comment

    • Malnutrition
      PCHF Moderator
      • Jul 2016
      • 7041

      #17
      Originally posted by thiisnacc
      When I did the FRST fix and restarted the file got deleted somehow. Id didn’t delete it and I got this notice from One drive:
      You are running FRST from
      [COLOR=rgb(184, 49, 47)]
      Running from C:\Users\User\OneDrive\onedrive\Desktop

      Can you move FRST to your desktop, I’m not sure about one drive…

      Go ahead and post both logs from ZHP cleaner and move onto the next steps. [/COLOR]

      Comment

      • thiisnacc
        PCHF Member
        • Apr 2022
        • 55

        #18
        I also wasn’t asked to reload or restart my pc after the ZHPCleaner scan do I do that anyway?

        Comment

        • Malnutrition
          PCHF Moderator
          • Jul 2016
          • 7041

          #19
          FRST Fix.
          Download attached fixlist.txt file and save it to the Desktop. NOTE. It’s important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Run FRST/FRST64 and press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

          Comment

          • thiisnacc
            PCHF Member
            • Apr 2022
            • 55

            #20
            Originally posted by Malnutrition
            You are running FRST from

            [COLOR=rgb(184, 49, 47)]Running from C:\Users\User\OneDrive\onedrive\Desktop

            Can you move FRST to your desktop, I’m not sure about one drive…

            Go ahead and post both logs from ZHP cleaner and move onto the next steps.
            [/COLOR]
            [COLOR=rgb(184, 49, 47)]
            My PC desktop and my OneDrive desktop have have the same contents inside of them. I think I used OneDrive as a back up storage. Perhaps thats why but I definitely have FRST and its logs stored on my desktop. I do not know how to separate it from One drive at the moment.

            Is there some other way to attach besides url? If not:

            file:///C:/Users/User/AppData/Roaming/ZHP/ZHPCleaner–07042022-22_22_59.html

            file:///C:/Users/User/AppData/Roaming/ZHP/ZHPCleaner-[R]-07042022-22_30_09.html[/color]

            Comment

            • Malnutrition
              PCHF Moderator
              • Jul 2016
              • 7041

              #21
              Originally posted by thiisnacc
              Is there some other way to attach besides url?
              Use everything search engine.
              Copy and paste
              ZHPCleaner.txt
              click on that open log, paste here.

              Comment

              • thiisnacc
                PCHF Member
                • Apr 2022
                • 55

                #22
                Originally posted by Malnutrition
                FRST Fix.
                Download attached fixlist.txt file and save it to the Desktop. NOTE. It’s important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Run FRST/FRST64 and press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.
                Originally posted by Malnutrition
                Ok.
                Let’s do this…


                FRST Fix.

                Download attached fixlist.txt file and save it to the Desktop. NOTE. It’s important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Run FRST/FRST64 and press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.




                Step2:
                ZHP cleaner Scan.
                Please download Zhp Cleaner to your desktop. Right Click the icon and select run as administrator.
                Once you have started the program, you will need to click the scanner button.
                The program will close all open browsers!
                Once the scan is completed, the you will want to click the Repair button.
                At the end of the process you may be asked to reboot your machine.
                After you reboot a report will open on your desktop.
                Attach the report here in your next reply.



                Step 3:
                ZHP Diag Scan Click here to download.
                Save to your desktop.
                Right Click Run as Admin.
                Click the Options button.
                Click on Check All
                Then click close.
                Click the Scanner button.
                When complete please push the report button.
                A notepad will open… attach the report in your next reply.




                As far as adware cleaner, right click run as admin, if nothing is found then run the basic repair.

                [ATTACH]9449[/ATTACH]
                Originally posted by Malnutrition
                Use everything search engine.
                Copy and paste
                ZHPCleaner.txt
                click on that open log, paste here.
                Do I set it up in a Installation and install or do I run as Administrator?

                Comment

                • Malnutrition
                  PCHF Moderator
                  • Jul 2016
                  • 7041

                  #23
                  just install run as admin.

                  Comment

                  • thiisnacc
                    PCHF Member
                    • Apr 2022
                    • 55

                    #24
                    Originally posted by Malnutrition
                    just install run as admin.
                    [ATTACH type=“full”]9457[/ATTACH]
                    sorry this is confusing me. so click run as admin from here?

                    Comment

                    • Malnutrition
                      PCHF Moderator
                      • Jul 2016
                      • 7041

                      #25
                      Click next.

                      Comment

                      • Malnutrition
                        PCHF Moderator
                        • Jul 2016
                        • 7041

                        #26
                        Then after that post the other logs requested and run the fix from post 19



                        Im about to call it a night.

                        Comment

                        • thiisnacc
                          PCHF Member
                          • Apr 2022
                          • 55

                          #27
                          Originally posted by Malnutrition
                          Use everything search engine.
                          Copy and paste
                          ZHPCleaner.txt
                          click on that open log, paste here.

                          Comment

                          • thiisnacc
                            PCHF Member
                            • Apr 2022
                            • 55

                            #28
                            Originally posted by Malnutrition
                            Then after that post the other logs requested and run the fix from post 19



                            Im about to call it a night.
                            Can we pick this up tomorrow?

                            Comment

                            • Malnutrition
                              PCHF Moderator
                              • Jul 2016
                              • 7041

                              #29
                              Originally posted by thiisnacc
                              Can we pick this up tomorrow?
                              Yep run the last FRST fix when you can and we will go from there.

                              Comment

                              • thiisnacc
                                PCHF Member
                                • Apr 2022
                                • 55

                                #30
                                Originally posted by Malnutrition
                                Hi Again!

                                So two things I’ve noticed with the FRST fixing is that Windows Security blocks some changes that FRST64 tries to make. For instance,
                                [ATTACH type=“full”]9463[/ATTACH]
                                And the file: fix list.txt always deletes after restarting the computer from the fix. Thanks for you time.

                                Comment

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