Privacy Policy

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🔒 PC Help Forum Privacy Statement

Last updated: 10-13-2025

At PC Help Forum, we value your privacy and are committed to protecting your personal information. This statement explains what we collect, how we use it, and your choices when using our community.

1. Information We Collect

  • Account information: username, email address, password (encrypted).
  • Optional profile details: location, system specs, interests (if you choose to provide them).
  • Technical data: IP address and device/browser info for security and moderation.
  • Posts and messages: content you submit publicly or privately.
  • Cookies: used for login sessions, preferences, and anti-abuse protections.

2. How We Use Your Information

  • Operate and maintain your account and forum features.
  • Moderate discussions, prevent abuse/spam, and maintain security.
  • Provide notifications and personalize your experience.
  • Analyze aggregate trends to improve the community.
  • Enforce our Terms of Service and comply with legal obligations.

3. How We Protect Your Data

  • Passwords stored using strong encryption.
  • Role-based, limited, and logged staff access.
  • Transport security via HTTPS and layered protections.
  • We never sell, rent, or trade your personal information.

4. Data Sharing

We share limited data only when necessary to:

  • Comply with laws or respond to lawful requests.
  • Prevent fraud, spam, or abuse that could harm the community.
  • Operate essential services (hosting, backups, analytics) with trusted providers under data-protection terms.

5. Your Rights & Choices

  • Access & correction: update your profile information anytime.
  • Deletion: request account deletion from the Administration Team.
  • Cookies: manage cookies via your browser settings.
  • Email preferences: adjust notifications in your user control panel.

Note: EU/UK users may have additional rights (e.g., data access/export). Contact us if you wish to exercise these.

6. External Links

PC Help Forum may contain links to third-party sites or tools. We are not responsible for their privacy practices or content.

7. Children’s Privacy

PC Help Forum is intended for users aged 16 and older. We do not knowingly collect personal information from children under 16.

8. Updates to This Policy

We may update this statement to reflect new features or legal requirements.

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