A couple of issues I am hoping for some help with

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  • TheMUBM
    PCHF Member
    • Feb 2021
    • 41

    #31
    I don’t know man. I am reading somethings that say you can’t install a 64 bit OS on a 32 bit system. However, this windows is 64 bit and the system information for the PC shows me an x86 which I thought meant 32 bit. I am about ready to give up. This is becoming more trouble than it is worth.

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    • PeterOz
      PCHF Technical Response Team
      • Mar 2021
      • 4191

      #32
      Something not making sense here
      Click start right click my computer Left click propertities - Post a pic.
      We always have the option of xpmode

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4191

        #33
        In your pics you gave me the device for the video I need the same for the network card.
        Deep breath - walk away if needed and come back.

        Comment

        • TheMUBM
          PCHF Member
          • Feb 2021
          • 41

          #34
          Others

          Comment

          • PeterOz
            PCHF Technical Response Team
            • Mar 2021
            • 4191

            #35
            Ok when you get a usb stick can you go and get this driver Click On Me
            On the last lot of drivers I showed yo did you get the xp or the xop 64bit?
            Lets hope this one works

            Comment

            • TheMUBM
              PCHF Member
              • Feb 2021
              • 41

              #36
              I installed xp 32 bit. but I will say that I found a service tag on this PC and was able to look it up on Dell’s site. I found the exact drivers I need from them but again, they are all in exe form and when I try to execute them I get the win32 error.

              Comment

              • PeterOz
                PCHF Technical Response Team
                • Mar 2021
                • 4191

                #37
                Can you open a command / Dos Prompt and type sfc /scannow [COLOR=rgb(250, 197, 28)]press enter NB there is a space between sfc and the slash
                IF that runs when finished at the dos prompt chkdsk C: /f /r [COLOR=rgb(184, 49, 47)] [COLOR=rgb(250, 197, 28)]press enter[/COLOR][/COLOR][/COLOR]

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                • PeterOz
                  PCHF Technical Response Team
                  • Mar 2021
                  • 4191

                  #38
                  If both run try the exe files again

                  Comment

                  • TheMUBM
                    PCHF Member
                    • Feb 2021
                    • 41

                    #39
                    The first appeared to run correctly and finished. No command prompt came up so I brought one up and typed in what you said and it said path not found

                    Comment

                    • TheMUBM
                      PCHF Member
                      • Feb 2021
                      • 41

                      #40
                      Nevermind, I forgot to put in chkdsk, but it says it cant run because it is in use. I am going to try to restart it

                      Comment

                      • PeterOz
                        PCHF Technical Response Team
                        • Mar 2021
                        • 4191

                        #41
                        Yes a lot of times it wants to reboot
                        If the exe does not run Click on Start>Right click my computer>left click properties.
                        Post a screen shot please

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                        • TheMUBM
                          PCHF Member
                          • Feb 2021
                          • 41

                          #42
                          It completed fine.

                          Comment

                          • PeterOz
                            PCHF Technical Response Team
                            • Mar 2021
                            • 4191

                            #43
                            Do the exe files work now?

                            Comment

                            • TheMUBM
                              PCHF Member
                              • Feb 2021
                              • 41

                              #44
                              No

                              Comment

                              • PeterOz
                                PCHF Technical Response Team
                                • Mar 2021
                                • 4191

                                #45
                                this windows is 64 bit
                                I installed xp 32 bit

                                Ok which do we have 32 or 64 ?

                                If you have Windows XP, there are two methods to determine whether you are running a 32-bit or a 64-bit version. If one does not work, try the other.
                                Method 1: View System Properties in Control Panel
                                [ol]
                                [li]Click Start, and then click Run.[/li][li]Type sysdm.cpl, and then click OK.[/li][li]Click the General tab. The operating system is displayed as follows:[/li][li]For a 64-bit version operating system: Windows XP Professional x64 Edition Version < Year> appears under System.[/li][li]For a 32-bit version operating system: Windows XP Professional Version < Year> appears under System.[/li][/ol]
                                Method 2: View System Information window
                                [ol]
                                [li]Click Start, and then click Run.[/li][li]Type winmsd.exe, and then click OK.[/li][li]When System Summary is selected in the navigation pane, locate Processor under Item in the details pane. Note the value.[/li][li]If the value that corresponds to Processor starts with x86, the computer is running a 32-bit version of Windows.[/li][li]If the value that corresponds to Processor starts with ia64 or AMD64, the computer is running a 64-bit version of Windows.[/li][/ol]
                                If it is 64 that could be our problem

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