Ps/2 touchpad Does not respond but is detected by bios

[Saily]

Does the pad work?

oh it still doesn’t work, sorry for late reply. I’ve tried checking the settings its all greyed out still [ATTACH type=“full” size=“709x541”]15449[/ATTACH]

[Saily]

Does the pad work?

oh it still doesn’t work, sorry for late reply. I’ve tried checking the settings its all greyed out still [ATTACH type=“full” size=“709x541”]15449[/ATTACH]

[xrobwx71]

Please re-visit the BIOS. Navigate to Keyboard/Mouse, ensure TrackPoint is enabled, and save changes by hitting F10 and rebooting.

Check and see if it’s working. If not:

In the device manager, right-click the Synaptic Pointing Device and remove or uninstall it. Reboot. Windows should automatically re-install the driver.

Once you do the above, if it still doesn’t work, you’ll install the latest Hotkey software. I read that it can cause issues with the TrackPad.

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-p50/downloads/ds120449-hotkey-features-integration-for-windows-10-64-bit-thinkpad?category=Software%20and%20Utilities

You’ll need to check and ensure you haven’t accidentally disabled the trackpad with a Function (Fn) key combo.

[xrobwx71]

Please re-visit the BIOS. Navigate to Keyboard/Mouse, ensure TrackPoint is enabled, and save changes by hitting F10 and rebooting.

Check and see if it’s working. If not:

In the device manager, right-click the Synaptic Pointing Device and remove or uninstall it. Reboot. Windows should automatically re-install the driver.

Once you do the above, if it still doesn’t work, you’ll install the latest Hotkey software. I read that it can cause issues with the TrackPad.

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-p50/downloads/ds120449-hotkey-features-integration-for-windows-10-64-bit-thinkpad?category=Software%20and%20Utilities

You’ll need to check and ensure you haven’t accidentally disabled the trackpad with a Function (Fn) key combo.

[Saily]

Please re-visit the BIOS. Navigate to Keyboard/Mouse, ensure TrackPoint is enabled, and save changes by hitting F10 and rebooting.

Check and see if it’s working. If not:

In the device manager, right-click the Synaptic Pointing Device and remove or uninstall it. Reboot. Windows should automatically re-install the driver.

Once you do the above, if it still doesn’t work, you’ll install the latest Hotkey software. I read that it can cause issues with the TrackPad.

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-p50/downloads/ds120449-hotkey-features-integration-for-windows-10-64-bit-thinkpad?category=Software%20and%20Utilities

You’ll need to check and ensure you haven’t accidentally disabled the trackpad with a Function (Fn) key combo.

I have checked bios and both tack point and touchpad have been enabled - Didn’t work
Reinstalled the driver through windows update- Didn’t work
made sure I got the latest hotkey software- Didn’t work

as for the function key combo, my keyboard doesn’t seem to have a key combo to disable the touchpad. - Didn’t work

[Saily]

Please re-visit the BIOS. Navigate to Keyboard/Mouse, ensure TrackPoint is enabled, and save changes by hitting F10 and rebooting.

Check and see if it’s working. If not:

In the device manager, right-click the Synaptic Pointing Device and remove or uninstall it. Reboot. Windows should automatically re-install the driver.

Once you do the above, if it still doesn’t work, you’ll install the latest Hotkey software. I read that it can cause issues with the TrackPad.

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-p50/downloads/ds120449-hotkey-features-integration-for-windows-10-64-bit-thinkpad?category=Software%20and%20Utilities

You’ll need to check and ensure you haven’t accidentally disabled the trackpad with a Function (Fn) key combo.

I have checked bios and both tack point and touchpad have been enabled - Didn’t work
Reinstalled the driver through windows update- Didn’t work
made sure I got the latest hotkey software- Didn’t work

as for the function key combo, my keyboard doesn’t seem to have a key combo to disable the touchpad. - Didn’t work

[Saily]

I have checked bios and both tack point and touchpad have been enabled - Didn’t work
Reinstalled the driver through windows update- Didn’t work
made sure I got the latest hotkey software- Didn’t work

as for the function key combo, my keyboard doesn’t seem to have a key combo to disable the touchpad. - Didn’t work

By the way i was looking through the resources tab on the touchpad and it shows a code 12 with no conflicts
[ATTACH type=“full” size=“495x482”]15451[/ATTACH]
does this help in any way?

[Saily]

I have checked bios and both tack point and touchpad have been enabled - Didn’t work
Reinstalled the driver through windows update- Didn’t work
made sure I got the latest hotkey software- Didn’t work

as for the function key combo, my keyboard doesn’t seem to have a key combo to disable the touchpad. - Didn’t work

By the way i was looking through the resources tab on the touchpad and it shows a code 12 with no conflicts
[ATTACH type=“full” size=“495x482”]15451[/ATTACH]
does this help in any way?

[xrobwx71]

I haven’t seen IRQ conflicts since Windows 98.

Some of my mates from across the pond will be on later. I’ll ask them for help. I’m starting to think it might be mechanical/hardware. Then again, why are the settings greyed out in the driver?
Thanks for the quick responses and being patient.

@Bruce @phillpower2

[xrobwx71]

I haven’t seen IRQ conflicts since Windows 98.

Some of my mates from across the pond will be on later. I’ll ask them for help. I’m starting to think it might be mechanical/hardware. Then again, why are the settings greyed out in the driver?
Thanks for the quick responses and being patient.

@Bruce @phillpower2

[Saily]

I haven’t seen IRQ conflicts since Windows 98.

Some of my mates from across the pond will be on later. I’ll ask them for help. I’m starting to think it might be mechanical/hardware. Then again, why are the settings greyed out in the driver?
Thanks for the quick responses and being patient.

@Bruce @phillpower2

no idea why they’re greyed out . Thank you for taking your time to help and do let me know if you need anything else.

[Saily]

I haven’t seen IRQ conflicts since Windows 98.

Some of my mates from across the pond will be on later. I’ll ask them for help. I’m starting to think it might be mechanical/hardware. Then again, why are the settings greyed out in the driver?
Thanks for the quick responses and being patient.

@Bruce @phillpower2

no idea why they’re greyed out . Thank you for taking your time to help and do let me know if you need anything else.

[PeterOz]

have you by chance plugged either a wireless or wired mouse into the laptop.
If yes remove it and test.

[PeterOz]

have you by chance plugged either a wireless or wired mouse into the laptop.
If yes remove it and test.

[Saily]

have you by chance plugged either a wireless or wired mouse into the laptop.
If yes remove it and test.

i have tried that but it still didn’t work