Please help

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Nik

PCHF Member
Aug 10, 2024
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I got this problem when I try to run a game
 

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Device name Nik-laptop13
Processor AMD Athlon Silver 3050U with Radeon Graphics 2.30 GHz
Installed RAM 12,0 GB (9,94 GB usable)
Device ID 42582878-6EAF-4369-94EE-0A0974539299
Product ID 00356-24522-24619-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
 
Open the Start Menu.
Navigate to Settings ⚙.
Select Apps.
Uninstall Microsoft Visual C++
Reboot the computer.
Download the latest version from Here.
Try your game after installing.
 
Of you install the x86 version and still have issues, please run these tools so we can see what is happening with your machine .

Please download MiniToolBox and save it to your desktop.
Run the program by right clicking on it and selecting Run as administrator.
When the program opens check mark Select All Then hit GO
Please post the log in your next reply. Attach or copy and paste, whatever is easier for you.


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Operating System

Windows 11 Home Single Language 64-bit

Uninstall the X86 version of C++ and install the X64 Click Here to Download it.

Seems like you missed the minitoolbox log.
 
Nik said:
I got this problem when I try to run a game
Click to expand...

What game or games are we talking here, chances are that your computer may not meet the minimum hardware requirements, 70% of your RAM is getting used up when the computer is not even under any load.

Physical Memory
Memory Usage: 70 %
Click to expand...
 
phillpower2 said:
What game or games are we talking here, chances are that your computer may not meet the minimum hardware requirements, 70% of your RAM is getting used up when the computer is not even under any load.
Click to expand...
five laps at freddys demo
 
As was suspected your computer does not meet the games minimum hardware requirements;

Check the system requirements here and you will see that you need a dedicated GPU that has a minimum of 4GB of VRAM.

System Requirements
Minimum:
OS: Windows 10 64-bit
Processor: Intel(R) Core(TM) i5-4430K CPU @ 3.00GHz (4 CPUs)
Memory: 8 GB RAM
Graphics: NVIDIA GeForce GTX 1060 (3GB)/AMD Radeon R9 290x (4GB)
DirectX: Version 11
Storage: 5 GB available space
 
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phillpower2 said:
As was suspected your computer does not meet the games minimum hardware requirements;

Check the system requirements here and you will see that you need a dedicated GPU that has a minimum of 4GB of VRAM.

System Requirements
Minimum:
OS: Windows 10 64-bit
Processor: Intel(R) Core(TM) i5-4430K CPU @ 3.00GHz (4 CPUs)
Memory: 8 GB RAM
Graphics: NVIDIA GeForce GTX 1060 (3GB)/AMD Radeon R9 290x (4GB)
DirectX: Version 11
Storage: 5 GB available space
Click to expand...
dang but still i cant download microsoft visual c++ back
 
What you need is available via a Windows update so try checking for updates to see if it gets reinstalled for you.
 
Please download MiniToolBox and save it to your desktop.
Run the program by right clicking on it and selecting Run as administrator.
When the program opens check mark Select All Then hit GO
Please post the log in your next reply. Attach or copy and paste, whatever is easier for you.
 
Malnutrition said:
Please download MiniToolBox and save it to your desktop.
Run the program by right clicking on it and selecting Run as administrator.
When the program opens check mark Select All Then hit GO
Please post the log in your next reply. Attach or copy and paste, whatever is easier for you.
Click to expand...
 

Attachments

Ran by NIKITA (ATTENTION: The logged in user is not administrator)

Your problem is here.
Your age is 13?
You need to have your parents, install C++ newer version for you,.
Seems there is an error with that.

Error: (08/10/2024 07:50:07 PM) (Source: MsiInstaller) (EventID: 11714) (User: NIK-LAPTOP13)
Description: Product: Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.40.33810 -- Error 1714. The older version of Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.40.33810 cannot be removed. Contact your technical support group. System Error 1612.
 
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