Solved Cant connect to websites

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It is most likely due to your machine not being updated you need to install service pack 2 for vista but we will get to that. :) No worries
 
should i uninstall it and try and get avast back?

For now you can uninstall it and run the log collection tool we can install Avast later, you will be fine so long as you do not download anythng unless I advise the download.
 
Go ahead and remove Crystal first.

It is due to you not having service pack 2 installed but we will get to that.
 
Once you install Avast again.


Let's collect new logs.

Download Malwarebytes Support Tool


Once the file is downloaded, open your Downloads folder/location of the downloaded file
Double-click mb-support-1.4.0.615.exe to run the report
You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
Place a checkmark next to Accept License Agreement and click Next
You will be presented with a page stating, "Get Started!"
Do NOT use the button “Start repair” !
Click the Advanced tab on the left column
Click the Gather Logs button
A progress bar will appear and the program will proceed with getting logs from your computer
Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK
Please attach the ZIP file in your next reply.
 
Crystal is gone. are you 100% certain i can get avast back without that service pack thing?
 
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Please for the love of *** help me. avast got stuck so i shut down the comp
 
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