Solved Cant connect to websites

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Im back. should i do the adware cleaner after the FRST thing? I noticed last time the thing stopped responding in tghe middle of deleting temp files. I can do that myself. Will it make it go faster? Also, it wont wipe out the bookmarks? When i do it i cant chat here because it closes firefox and chrome.
 
should i do the adware cleaner after the FRST thing?

Start with adware cleaner.
I noticed last time the thing stopped responding in tghe middle of deleting temp files.

Just let the FRST fix run on it's own allow it to complete.

Also, it wont wipe out the bookmarks?

No it will not.

When i do it i cant chat here because it closes firefox and chrome.
Not a problem.
IS the windows key the one with 4 squares in the middle?
1671066737968.png
 
If the fix will not run complete then run it in safe mode. Tap F8 key after restarting the computer.


Also, run a scan with Malwarebytes, you will need this older version but the database is still viable.
Once installed do not install the new version as it will prompt you.
Click on scan then make sure threat scan is checked.
Then hit the start scan button.
Once complete make sure all detected items are checked.
Then click quarantine selected.
Then click export summary then copy to clipboard, post it here.
 
If the fix will not run complete then run it in safe mode. Tap F8 key after restarting the computer.


Also, run a scan with Malwarebytes, you will need this older version but the database is still viable.
Once installed do not install the new version as it will prompt you.
Click on scan then make sure threat scan is checked.
Then hit the start scan button.
Once complete make sure all detected items are checked.
Then click quarantine selected.
Then click export summary then copy to clipboard, post it here.
Back again. Good news is i already have malwarebytes anti-malware. I installed it several years ago. I ran that when you suggested adcleaner. It asked about updates but like you said, it wont update but i gues the older version i downloaded years ago ran and if i remember right from earlier today it scanned about 312,000 files and it didnt find any objects. I can run it again if you want to be sure
 
And, i did what you said on the FRST. I typed downloads in the command box and a Big list of downloads appeared. I found it and right clicked and ran as admin. It didnt take long at all this time. It said fixing complete and you will need to restart because FRST and i think FUBAR are in the same place. I restarted and here i am
 
Im going to do the adcleaner tomorrow and the other malware. Im exhausted. Its working a little better. One of the sites that wouldnt connect just connected. But another one still wont connect. But it works in Chrome for now. Can i try opera again after the adcleaner? Also, i noticed that the sound is much louder on videos since the fix. Thanks and talk tomorrow. I did just do another malware scan and no detected objects found.
 
I did just do another malware scan and no detected objects found.
Ok, you need to install the version I posted, the one you have the database will not update, and you are using old definitions.

This is also the version of adware cleaner you need.

Can i try opera again after the adcleaner?
Let's make sure you are clean then you can download whatever browser you want.

You can also go into your downloads folder and drag adware cleaner and FRST to your desktop. I will be at work tomorrow, so my replies will be limited until the evening.
 
Yes it's no problem we have some work to do yet, but we will get it optimized after the malware is gone for certain, we are almost there. :)
 
When you get around to this again, post the fixlog from FRST.

Open command prompt as before.
Windows key and R type CMD hit Ok.
Then in the command prompt copy and paste the command below, and hit enter.
This will move the fixlog to your desktop.
Open it copy and then paste it here.

move %userprofile%\Downloads\fixlog.txt %userprofile%\desktop
 
Question. Do you use AOL and Yahoo messenger?

I see some programs that could be uninstalled, these can go if you do not use them. But let’s run adware cleaner and the newer version of malwarebytes that I sent you the link for first.
 
I did the adw cleaner scan. It found 83 objects. They are almost all pre-installed software detections. Should i quarantine and disable?
 
Question. Do you use AOL and Yahoo messenger?

I see some programs that could be uninstalled, these can go if you do not use them. But let’s run adware cleaner and the newer version of malwarebytes that I sent you the link for first.
I have aol and yahoo messenger but they dont work any longer
 
I went ahead and uninstalled yahoo messenger. I use AOL mail so im not sure if uninstalling AOL messenger would get rid of that also. I dont want to lose my AOL e-mail.
 
I did the adw cleaner scan. It found 83 objects. They are almost all pre-installed software detections. Should i quarantine and disable?
Yes quarantine all detected items in adware cleaner, then install the new version of malwarebytes I sent the link for and run a threat scan. I will have a more detailed reply after work
 
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