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Solved Someone please help with this issue
- Thread starter RicePanda
- Start date
- Status
yeah, I'm out of ideas that haven't already been tried.
only thing I would ask - when you reinstalled a fresh Windows version, and got the chipset drivers loaded, did you then only load Premiere and run the rig like that.
that is, no other software or drivers, just the core essentials.
so no AV, no Office, no Zip, no VLC - that sort of thing.
I'd RMA the GPU myself, not because I think it is the problem, although I cannot say for certain, but you'd get a new one and the chances of both being dodgy are very slim.
my money is on the memory, only because in my experience, these left-field, weird-arsed issues usually are!
I'd like you to get your hands on another make/model of GPU and other RAM just to test that theory that either of those two components are not 100% compatible with Premiere - or more like Premiere is running code that is not 100% compatible with your GPU or RAM.
any chance you can beg/borrow some RAM and a graphics card off a friend/neighbour/co-worker/family member?
only thing I would ask - when you reinstalled a fresh Windows version, and got the chipset drivers loaded, did you then only load Premiere and run the rig like that.
that is, no other software or drivers, just the core essentials.
so no AV, no Office, no Zip, no VLC - that sort of thing.
I'd RMA the GPU myself, not because I think it is the problem, although I cannot say for certain, but you'd get a new one and the chances of both being dodgy are very slim.
my money is on the memory, only because in my experience, these left-field, weird-arsed issues usually are!
I'd like you to get your hands on another make/model of GPU and other RAM just to test that theory that either of those two components are not 100% compatible with Premiere - or more like Premiere is running code that is not 100% compatible with your GPU or RAM.
any chance you can beg/borrow some RAM and a graphics card off a friend/neighbour/co-worker/family member?
Sadly the only other ram I have is Corsair Vengeance LPX 8GB (2x4GB) DDR4 DRAM 3000MHz (PC4-24000) C15 Memory Kit and I have no idea if it even works. As for asking other people I don't have any friends who live near who have a rig to test it on.
As for testing on a fresh windows with only chipset drivers loaded, I did run Premiere and if I remember correctly it ran the same as now with the crashes and I was destroyed that it didn't fix my issue at that time.
As for them being compatible with Premiere, I never had issues until a few months ago, and I've had this PC for around 3 years now. They started around Lost Arks release for north america.
As for testing on a fresh windows with only chipset drivers loaded, I did run Premiere and if I remember correctly it ran the same as now with the crashes and I was destroyed that it didn't fix my issue at that time.
As for them being compatible with Premiere, I never had issues until a few months ago, and I've had this PC for around 3 years now. They started around Lost Arks release for north america.
I'm easily able to replicate the issue by scrubbing through footage in Premiere, playing it for a bit and then trying to alt tab out of premiere by clicking the taskbar icon or trying to go to another window this way. My card always crashes when I do this and the GPU always has this HUGE spike in task manager when it happens yet no other program I have tested does this.
I appreciate the help a ton, will let you know if it completely solved the issue.
Hi Rice Panda
You say you have uninsstalled MSI Afterburner. It shows in speccy report.
What version of Premiere Pro are you running
You say you have uninsstalled MSI Afterburner. It shows in speccy report.
What version of Premiere Pro are you running
I am running the latest version of Premiere Pro, I installed previous and it still happened before I changed my power plan. As for the Cuda driver version, it shows 30.0.15.1215 as for MSI Afterburner I could have swore I uninstalled it, it's no longer in the installed programs tab, same with Precision X1.
Can't see msi
I would turn off all the yellow and red to test
can be turned back on
Just click to turn off
How is it currently running
I would turn off all the yellow and red to test
can be turned back on
Just click to turn off
How is it currently running
It's running fine, I don't think I'm having the issue anymore but I also did turn off GPU Acceleration in "Graphics Settings" on windows when I changed the power plan so that probably was the culprit. I changed power plan back to Ryzen High Performance and now it's working fine (I think)
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