Solved Performance problems with my setup

Hello!

This is my first post in PCHF
I got a custom PC in November of 2018. I have been using it for gaming, studying and usual tasks and had no problems with it for many years. I have played games like Dishonored, Dead Island, DMC Devil May Cry, Borderlands, Fortnite, all Batman Arkham games, CSGO, Crash Bandicoot N. Sane Trilogy, etc. with good graphics quality in the past with ease and no performance problems. The PC wasn't "suffering" (fans speed and heat was ok, I think) either. Around the last year, my computer started to get really hot when I am playing games. The fans (I guess mostly the one in the PC box) get crazy and at some point there is a strange noise (I guess the one in the PC box starts to hit the frontal panel or something, but I am not sure). I have to stop playing when this happens, which is any time I play, to be honest. I haven't played a lot in this computer in the last months, but it happened to me whenever I played Fortnite, Conan Exiles and Doom (2016), which are the games I have played lately. The strange thing is that I don't notice lag or bugs when I play, even if graphics are set to high quality. I can play fluidly. I would like to share a list of the components of my computer with you, in case you can tell me if there is something strange in the setup or if you can suggest an upgrade of any of the components. Or maybe it's just a software problem? I am sharing some information about temperature and performance. I am not very familiar with computer hardware and performance, to be honest. I just got informed when I bought the computer, but I am outdated now... Any help woul be appreciated. Thank you very much!

PS. The GPU usage randomly drops to 0% in Radeon's software information. Is that normal?

Sorry! I forgot to submit the list of components:

SSD PNY CS900 120GB
SSD Crucial MX500 500 GB (my games are installed here)
HDD 500 GB

Talius Hydra Cubo Ventana Blanco - PC Box
Gigabyte Radeon RX 580 Gaming 8GB GDDR5
2 X Crucial Ballistix Sport LT White 8GB (1x8GB) 2400 Mhz (PC4-19200)
CL16 (16 GB Ram in total).
MSI B450M BAZOOKA Socket AM4
Corsair VS650 80 Plus 650W - Power supply
AMD Ryzen 5 2600 3.9 Ghz Socket AM4 Boxed

Pyro said:

Welcome to PCHF, Rant.

Let's get some more information:

Download and run the free version of speccy.

Once you have ran speccy, follow the instructions to upload a snapshot found here.


To publish a Speccy profile to the Web:


Please list your power supply unit (manufacturer and model)

Click to expand...

Thank you, Pyro. Do I have to publish the generated url here? You can check the power supply unit information in my other comment (I forgot to list the components). I forgot to say that my screenshots are from when I was playing Fortnite in low graphics mode!

Here it is: http://speccy.piriform.com/results/iUZmlZFCiKz6zxUgDMrL4sF

Hello, Pyro! Thank you for your help. I did everything you suggested, but the problem persists. I should have said that I formatted my PC some weeks ago. I hoped that could solve the problems, but it didn't. I had the same problems before formatting.

Hello, Pyro!

I didn't install any drivers. I thought Windows did that automatically. But I think I installed AMD Software for the graphics card (after connecting to the internet).
As for the temperature, the pictures are from when I am playing Fortnite in low graphics mode, but I am attaching the temperature numbers without gaming.
As for the Motherboard, what do you mean by "under load". I'm sorry about my ignorance.
I think the CPU cooler is integrated. I don't use another one. Is it the one in the picture I am attaching? Again, sorry about my ignorance.
My box has only one 20 cm. fan in the front panel.
I am a bit embarrassed, but I have never done a proper cleaning of my computer 😟. I think I cleaned the fan a little sometimes. Anyway, there is no visible problems with that. There is just some dust on the metal trays. Also, I cleaned the little tray under the power supply the other day. Thank you!

Pyro said:

When you reset your computer did you install your drivers before allowing the computer to connect to the internet?

Windows
Chipset
Storage
Video drivers
Any others if necessary


Your CPU is way too hot for idle temps, does it stay at 72℃ when you're not running speccy?

What about the Motherboard, 50℃ isn't unusual, but what does it look like under load?


What CPU cooler do you have?

How many case fans do you have installed in your case?


When was the last time the computer had the dust blown out?

Click to expand...

I'm sorry, but in my post I said that temperature was the one when gaming, but I was referring to the pictures I posted in my first post. If Speccy also shows temperature and you mean that one, yes, I guess 72ºC was in idle. I guess I was only using Mozilla and Speccy, mainly, at the time.

Pyro said:

Windows drivers are bad for gaming machines, they're generic - which makes them good for ease of install but not performance.


A machine can be "at idle" meaning there's no load being put on it by games or stressful programs, or "under load" which means you're running something that would cause the computer to work - e.g games, benchmarking software, multiple internet tabs.


Please ensure the fans are spinning, these components are running very hot, even for a small-form-factor build.

95℃ (94.9 in your case) is the max temp of the CPU before it starts thermal throttling (working itself less to prevent permanent overheating damage).

Try pulling the side panel of your case and blowing a fan in at the parts when playing, does this help at all?

Click to expand...

Hi there!

Do you recommend a free program for automatically downloading and installing the best drivers? If not, I can install them one by one.

About the Motherboard, would you like me to run Speccy while gaming? That way we can check the temperature when under load.

I checked the box and the CPU fans and they are spinning. I don't know how to check the power supply's fan.

I'm about to play with the side panels pulled aside. I don't have a portable fan right now, but for now I will check it this way and let you know how it goes.

Good morning!

I removed the side panels and there was significant improvement in the fan's noise. I could even play at medium level graphics without too much noise. Before I couldn't even play at low level. Anyway, I checked the CPU heat in diferent graphics levels. You can check it in the pictures attached. I also checked the GPU temperature.

With graphics set to medium, I got 60 fps (around 100 if I disable the limit). GPU: around 70 ºC.
Set to high, around 45 fps. GPU: around 75 ºC.
Set to epic, around 30. GPU: around 75 ºC.
Set to automatic recommended settings, between 55 and 60 (but this option made the CPU fan spin the fastest, for some reason, and I could even hear a little noise coming it). GPU: around 75 ºC.

I never got the CPU repasted.

I'm removing the box's frontal panel and clean it, although it doesn't look very dusty.

PS. Which is the best way to blow the dust away from the fans? Can I use a hair dryer with cold air function?

By the way, I did some research and my GPU fan model is called Wraith Prisma Stealth or something like that, but when I googled "AMD Ryzen 5 2600 fan" that is not the model that ussually appears. It that normal? Also, it moves a little if I touch it. Should it be completely fixed?

Thank you, Pyro. And sorry about the delay of my answer. I think I will clean the fans (I contacted the manufacturer of the box because I cannot deattach the front panel...), repaste my CPU and see what happens. I will let you know. Do you think the temperatures I listed are still too high? Thank you!

That one I got while playing Fortnite with high graphics settings and while using Discord. Have a good Sunday!