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  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10697

    #31
    re-opened per OP request.
    Hey i still need help with my PC, my post went inactive so i no longer am able to reply, i took it to micro center and they couldnt get it to blue screen and they ran tests and the reliability looked good got the PC back week later its Blue screening again if youre still interested in helping me that would be greatly appreciated thanks

    Comment

    • Bruce
      PCHF Moderator
      • Oct 2017
      • 10697

      #32
      how long did they have it on, running tests I wonder?
      supposedly worked for them, as soon as you get it home, it gets a BSoD. :unsure:

      so - either their testing sucks, or your environment was different from theirs.
      at your place, make sure you have only mouse and keyboard connected - as they would have done.
      even try another mouse and keyboard - to try and mimic as much as possible the conditions they tested the PC under.

      personally, I think they turned it on, ran a few programs, and concluded all was good.
      then kept it for a week to suggest they tested the living shite out of it!

      what were you doing went it blue screened?

      Comment

      • codey
        PCHF Member
        • Mar 2022
        • 23

        #33
        Heres a updated report
        MiniToolBox
        Speccy
        AutoRuns

        Still cant find any Minidump files at this location C:\Windows\Minidump

        Comment

        • codey
          PCHF Member
          • Mar 2022
          • 23

          #34
          Originally posted by Bruce
          how long did they have it on, running tests I wonder?
          supposedly worked for them, as soon as you get it home, it gets a BSoD. :unsure:

          so - either their testing sucks, or your environment was different from theirs.
          at your place, make sure you have only mouse and keyboard connected - as they would have done.
          even try another mouse and keyboard - to try and mimic as much as possible the conditions they tested the PC under.

          personally, I think they turned it on, ran a few programs, and concluded all was good.
          then kept it for a week to suggest they tested the living shite out of it!

          what were you doing went it blue screened?
          He said he gamed on it ran benches ran other tests and everything checked out, i have no other devices connected except headset and yes i feel like they kinda blew me off my Micro center sucks !

          Comment

          • codey
            PCHF Member
            • Mar 2022
            • 23

            #35
            Originally posted by Bruce
            how long did they have it on, running tests I wonder?
            supposedly worked for them, as soon as you get it home, it gets a BSoD. :unsure:

            so - either their testing sucks, or your environment was different from theirs.
            at your place, make sure you have only mouse and keyboard connected - as they would have done.
            even try another mouse and keyboard - to try and mimic as much as possible the conditions they tested the PC under.

            personally, I think they turned it on, ran a few programs, and concluded all was good.
            then kept it for a week to suggest they tested the living shite out of it!

            what were you doing went it blue screened?
            It only blue screens while benching or gaming but it doesnt always happen what i have noticed if it happens once i can usually get it to happen again very quickly

            Comment

            • PeterOz
              PCHF Technical Response Team
              • Mar 2021
              • 4190

              #36
              what game

              Comment

              • codey
                PCHF Member
                • Mar 2022
                • 23

                #37
                Originally posted by PeterOz
                what game
                Valorant, GTA Only games i really play

                Comment

                • PeterOz
                  PCHF Technical Response Team
                  • Mar 2021
                  • 4190

                  #38
                  To start can you uninstall bitdefender
                  This link shows how and also has a link to an uninstall tool Click on me
                  Uninstall Nord Click on me
                  Enable windows defender
                  Both the above can be reinstalled later

                  Comment

                  • codey
                    PCHF Member
                    • Mar 2022
                    • 23

                    #39
                    Originally posted by PeterOz
                    To start can you uninstall bitdefender
                    This link shows how and also has a link to an uninstall tool Click on me
                    Uninstall Nord Click on me
                    Enable windows defender
                    Both the above can be reinstalled later
                    Done

                    Comment

                    • PeterOz
                      PCHF Technical Response Team
                      • Mar 2021
                      • 4190

                      #40
                      test

                      Comment

                      • codey
                        PCHF Member
                        • Mar 2022
                        • 23

                        #41
                        Originally posted by PeterOz
                        test
                        ?

                        Comment

                        • PeterOz
                          PCHF Technical Response Team
                          • Mar 2021
                          • 4190

                          #42
                          next time you game check video temps

                          Comment

                          • PeterOz
                            PCHF Technical Response Team
                            • Mar 2021
                            • 4190

                            #43
                            Re post 41 & 42
                            you were having crashes
                            You have removed bitdefender and Nord
                            Test
                            Means see if it still happens

                            Comment

                            • codey
                              PCHF Member
                              • Mar 2022
                              • 23

                              #44
                              Originally posted by PeterOz
                              Re post 41 & 42
                              you were having crashes
                              You have removed bitdefender and Nord
                              Test
                              Means see if it still happens
                              Okay ill keep posted

                              Comment

                              • codey
                                PCHF Member
                                • Mar 2022
                                • 23

                                #45
                                Originally posted by PeterOz
                                Re post 41 & 42
                                you were having crashes
                                You have removed bitdefender and Nord
                                Test
                                Means see if it still happens
                                Still nothing yet, but it’s not consistent it’s random and could take a few days to blue screen again

                                Comment

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