New pc build crashing in game

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  • Battlepants
    PCHF Member
    • Sep 2019
    • 30

    #46
    Have you ever heard of an issue like this being caused by an hdmi cable? I couldn’t find the cable that came with my monitor so I’ve been using the one that came with my apple tv.

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    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15206

      #47
      No need to purchase Memtest, the Pro version only offers more features and does not make any difference of how many times that you can leave it to run.

      Not sure about it being the cable as you would expect to get display issues rather than crashing.

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      • Battlepants
        PCHF Member
        • Sep 2019
        • 30

        #48
        I tried changing the number of passes in the settings, it wouldn’t let me do more then 4…

        Also I tried a different hdmi cable and that wasn’t the issue lol

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        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15206

          #49
          If you got four passes again it is unlikely that it is the RAM that has a problem.

          What was the computer doing at the time of the latest crash and can you describe the crash, certain behaviour can often be a good clue.

          Use the free versions at the following two links.

          Stress test your GPU with Furmark

          Check your FPS with Valley

          Comment

          • Battlepants
            PCHF Member
            • Sep 2019
            • 30

            #50
            Ok so I replaced the mobo today just to make sure that wasn’t the issue. The crashes are the same every time. Only in games, cs go especially. Pubg I can sometimes play for about 20 mins or longer, theres also times it just freezes instantly. Impossible to predict. I’ll be playing and then the screen just goes white and the sound freezes. I can still hear sound but it’s just like a skipping CD almost. I’ve run unigine valley multiple times on ultra settings and get average of 80 fps. Running the furmark gpu stress test right now. It’s been going for ten mins and hasnt gone over 59 degrees.

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            • Battlepants
              PCHF Member
              • Sep 2019
              • 30

              #51
              [ATTACH type=β€œfull”]5412[/ATTACH]

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              • Battlepants
                PCHF Member
                • Sep 2019
                • 30

                #52
                [ATTACH type=β€œfull” width=β€œ808px”]5414[/ATTACH]
                not too sure why its showing I have 3 keyboards?

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                • Bruce
                  PCHF Moderator
                  • Oct 2017
                  • 10699

                  #53
                  mine shows me I have 2 keyboards.
                  double click each one and look at the Location to find the β€˜real’ keyboard.

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15206

                    #54
                    Originally posted by Battlepants
                    Ok so I replaced the mobo today just to make sure that wasn’t the issue.
                    Not sure why you replaced the MB, I mentioned two weeks ago to not rule out the PSU as the cause and I would have swapped in a new PSU before the MB.

                    How long did you run Furmark for and did it crash at all.

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                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15206

                      #55
                      Any update Battlepants?

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                      • Battlepants
                        PCHF Member
                        • Sep 2019
                        • 30

                        #56
                        #42

                        Ok so just an update. I’ve fixed the crashing pc. It was a faulty gpu. I originally bought a gigabyte windforce gtx 1650 for the new pc build, crashed in the first game I played. I automatically suspected the gpu, so I brought it back to the retailer and they replaced it with another gigabyte windforce gtx 1650. Same crashing issue. How unlikely would it be to have two faulty GPU’s causing the exact same issue. After countless hours troubleshooting and diagnosing, not just by me but everyone here too, I replaced literally everything. So i decided to try a different gpu from msi. Problem solved.

                        I must have posted this in the wrong thread

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                        • Bruce
                          PCHF Moderator
                          • Oct 2017
                          • 10699

                          #57
                          good to hear you got it sorted.

                          Comment

                          • system
                            PCHF Owner
                            • Jan 2015
                            • 7635

                            #58
                            As this issue is now solved, thread marked closed.

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