New pc build crashing in game

[phillpower2]

Windows is installed to a storage device not the MB which in this case is an SSD, regardless of this, you mentioned on Tuesday 24th of this month that you had clean installed Windows yourself and on a new SSD which is even more peculiar.

[Battlepants]

So they sold me a used ssd…

[phillpower2]

Nope and there are two very good reasons why this is not the case, nobody would give away Windows 10 for free when it costs $134.50 Canadian to buy and you have told us that you have clean installed Windows 10 yourself to try and resolve the problem, when you clean install Windows the drive is wiped as part of the installation procedure so even if there was data on the device when you purchased it the data would have been wiped when you clean installed Windows.

[Battlepants]

Just an update. I took my cpu fan off just so I could look and see of there was any kind of damage to the cpu and everything looks perfect still. Cant find my thermal paste though, I’ve ordered some more. So once I get the pc back together I will change the power profile and get you the info from speed fan.

[Battlepants]

when I run speed fan it doesn’t show me the fans or the voltages…

[ATTACH type=“full”]5392[/ATTACH][ATTACH type=“full”]5393[/ATTACH][ATTACH type=“full”]5394[/ATTACH]

[phillpower2]

There looks to be too much voltage going to the RAM.

Please restart your computer and check the temperatures/voltages in the BIOS, no screenshot is required just make a note of the temperatures, the DRAM voltages and the +3.3V, +5V and the +12V rails on the PSU and post them with your next reply.

NB: BIOS voltage readings.
The readings are not conclusive in the BIOS as the computer is under the least amount of load, if they are higher or lower than what they should be though it does suggest a PSU problem.

[Battlepants]

cpu vcore 1.08V
cpu vddp 0.948V
DRAM a/b 1.248
+3.3V 3.36V
+5V 5.01V
+12V 12.312V
VCORE soc 1.044V

[phillpower2]

The voltage does not look too bad in the BIOS but as mentioned above the computer is not under any load meaning that the voltage could be a lot higher when you are gaming etc.

Try restoring the MBs default factory settings in the BIOS, they are sometimes listed as one of the following " factory defaults" “most stable” or on newer boards “optimized” please note that if your have both the “most stable” and the “optimized” options in the BIOS you should choose the most stable" option as in this instance the “optimized” settings are a form of overclocking that can cause instability.

[Battlepants]

ok there was only one option “load optimized defaults”

[phillpower2]

Let us know how it goes and don`t forget to keep a check on the voltage going to the RAM.

[Battlepants]

I was able to play pubg for a good couple of hours before it crashed. cs go crashed immediately when I tried to join a competitive match

is there a way I can watch the voltages while im gaming?

[phillpower2]

As far as i know only paid for software will allow you to do that or alternatively you could try the free thirty day trial of Aida64

If me I would try running Memtest86 for four or five passes, that should throw up any problems with the RAM, Memtest download from here

[Battlepants]

Is there an option in memtest to have it run multiple passes? I dont recall since I tested the ram. If not does that mean I just have to manually restart the test?

[phillpower2]

Leave Memtest running overnight, it will not stop testing the RAM until you physically stop it, RAM is a lot better these days but with the older DDR2 and to an extent DDR3 when it was first released I used leave Memtest to run eight times and even when in a rush no less than four or five times.

[Battlepants]

Ok so I guess because I only have the free version of memtest, it only allows 4 passes. I’ll look into buying it and running it over night. It’s running 4 passes right now