Windows 10 BSOD almost daily

[VidgamerX]

For several months now, windows 10 gives me the blue screen of death very often. Sometimes I can go a week or so between crashes, others it will happen several times a day. I can find no consistency to the crashes. I’ve had it happen while playing games, while browsing web pages, watching videos, and sometimes it will happen even if I’m not actively using it.

I tried using malwarebytes but that found nothing unusual. I don’t think it’s a virus, because I’m pretty careful as to what I install, and as for the internet, I go to the same handful of sites that I used for years. And I know that doesn’t rule out a virus, I just think it’s fairly unlikely. I’m completely lost as to how to fix this issue.

Any help would be appreciated!

[veeg]

Hello

Hopefully some of our members will chime in soon..

jmarket @phillpower2

[veeg]

Sorry for the no replies..

jmarket @phillpower2

[jmarket]

Hi there @VidgamerX and welcome to PCHF

Please download the Sysnative BSOD Dump + System File Collection App - save to Documents folder.

Run the app - Double-click on the downloaded EXE file
Output = new folder created in Documents + a zipped version – SysnativeFileCollectionApp folder + SysnativeFileCollectionApp.zip.

Please note that the app averages ~3 minutes to run on most systems; other systems - it my take as long as 10-15 minutes to run. Please be patient.

Also note: The app auto-zips the SysnativeFileCollectionApp output folder. It is located in your Documents folder.
Windows Explorer should open and highlight the zipped folder

Please attach the SysnativeFileCollectionApp.zip to your post and await further instructions

[VidgamerX]

Hi there @VidgamerX and welcome to PCHF

Please download the Sysnative BSOD Dump + System File Collection App - save to Documents folder.

I get a website error every time I try to download the program. A “Content encoding error”.

[veeg]

Any updates?

[jmarket]

Try it again. Sorry I got busy with work. I just checked and it’s working.

[VidgamerX]

Content Encoding Error

An error occurred during a connection to www.sysnative.com.

Please contact the website owners to inform them of this problem.

The same error I get every time I try to download.

[jmarket]

Ok follow the BSOD prework instructions then. We’ll have to do it manually.

https://pchelpforum.net/threads/posting-instructions-please-read-before-posting-in-this-section.11267

[VidgamerX]

sigh from one thing to another…
Whenever I try to compress the file, or simply attach it to a post, I’m given the message ‘Access is denied’.
I checked, and I am running as administrator. So I’m not sure what to do to get access, and I don’t want to fumble around and risk botching admin access on my computer.

That said, I did find the file with no problem.

[jmarket]

You get an “Access Denied” on your computer or here on PCHF?

[jmarket]

Any updates for us @VidgamerX?

[VidgamerX]

access denied on my computer. and now the dump file is nowhere to be found.

[VidgamerX]

okay, new bsod, new dump file, this one it let me attach to the message!

[jmarket]

You have a hardware fault.

Let’s test your RAM to ensure your RAM is OK

[ul]
[li]Click Start, type mdsched.exe in the Search box, and then press Enter.[/li][li]Choose whether to restart the computer and run the tool immediately or schedule the tool to run at the next restart.[/li][li]Windows Memory Diagnostics runs automatically after the computer restarts and performs a standard memory test automatically. If you want to perform fewer or more tests, press F1, use the Up and Down arrow keys to set the Test Mix as Basic, Standard, or Extended, and then press F10 to apply the desired settings and resume testing.[/li][li]When testing is completed, the computer restarts automatically. You’ll see the test results when you log on.[/li][/ul]