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Hey guys not sure if this is in the right part of the forum, sorry in advance. My laptop that I am using is running really slow and lagging on browsers etc. Below are a few specs:
OS: Windows 7 Ultimate
RAM: 4 GB
System: 32-bit
Processor: Intel(R) Celeron (R) CPU 900@ 2.20GHZ 2.19GHZ
If you receive any security warnings, or the User Account Control warning opens at any time whilst using FRST you can safely allow FRST to proceed.
Frst will open with two dialogue boxes, accept the disclaimer.
Frst will take a few minutes to scan your computer, and when finished will produce two log files on your desktop, FRST.txt, and Addition.txt. They will display immediately on the desktop, but can be reopened later as a notepad file.
Please Copy and Paste the contents of these logs in your next post for review by our Security Team
Step 2:
Please download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:
Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size
[HEADING=1]Additional scan result of Farbar Recovery Scan Tool (x86) Version: 07-12-2016
Ran by CUSTOMER (15-12-2016 22:47:26)
Running from C:\Users\CUSTOMER\Desktop
Microsoft Windows 7 Ultimate Service Pack 1 (X86) (2014-01-06 18:25:42)
Boot Mode: Normal[/HEADING]
==================== Accounts: =============================
==================== Security Center ========================
(If an entry is included in the fixlist, it will be removed.)
AV: 360 Total Security (Enabled - Up to date) {0371CA44-3F80-A1D3-BECE-910620B58D50}
AS: Windows Defender (Enabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: 360 Total Security (Enabled - Up to date) {B8102BA0-19BA-AE5D-847E-AA745B32C7ED}
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click βUpdate Driverβ to update the drivers for this device.
On the βGeneral Propertiesβ tab of the device, click βTroubleshootβ to start the troubleshooting wizard.
Error: (12/15/2016 04:24:28 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
Error: (12/15/2016 04:24:27 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
Error: (12/15/2016 04:24:24 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
Error: (12/15/2016 04:24:22 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1264
[HEADING=1]System errors:[/HEADING]
Error: (12/15/2016 07:53:26 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BITS service.
Error: (12/15/2016 07:29:16 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the PlugPlay service.
Error: (12/14/2016 08:52:46 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (EventID: 35) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Error: (12/14/2016 06:40:13 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (EventID: 35) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Error: (12/13/2016 09:56:08 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
Error: (12/13/2016 11:09:26 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The TurboVpnSvc service terminated unexpectedly. It has done this 1 time(s).
Error: (12/13/2016 11:01:37 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (EventID: 35) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Error: (12/11/2016 08:45:30 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (EventID: 35) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Error: (12/10/2016 07:27:13 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (EventID: 35) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Error: (12/09/2016 11:14:09 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800706be: Security Update for Windows (KB3037574).
==================== Memory info ===========================
Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz
Percentage of memory in use: 61%
Total physical RAM: 3544.36 MB
Available physical RAM: 1375.88 MB
Total Virtual: 7087.02 MB
Available Virtual: 4655.81 MB
MiniToolBox by Farbar Version: 17-06-2016
Ran by CUSTOMER (administrator) on 15-12-2016 at 23:00:04
Running from βC:\Users\CUSTOMER\Desktopβ
Microsoft Windows 7 Ultimate Service Pack 1 (X86)
Model: Inspiron 1545 Manufacturer: Dell Inc.
Boot Mode: Normal
========================= Flush DNS: ===================================
Pinging google.com [216.58.219.174] with 32 bytes of data:
Reply from 216.58.219.174: bytes=32 time=78ms TTL=55
Reply from 216.58.219.174: bytes=32 time=76ms TTL=55
Ping statistics for 216.58.219.174:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 76ms, Maximum = 78ms, Average = 77ms
Server: Zhone.Home
Address: 192.168.1.1
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=129ms TTL=46
Reply from 98.139.183.24: bytes=32 time=118ms TTL=46
Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 118ms, Maximum = 129ms, Average = 123ms
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
[HEADING=1]Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms[/HEADING]
[HEADING=1]Interface List
16β¦00 ff 7d 61 37 40 β¦PRIVATE WiFi Adapter
11β¦70 f1 a1 6b 62 29 β¦Dell Wireless 1397 WLAN Mini-Card
10β¦a4 ba db b0 3a 1e β¦Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
1β¦Software Loopback Interface 1[/HEADING]
[HEADING=1]IPv4 Route Table[/HEADING]
[HEADING=1]Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.19 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.19 281
192.168.1.19 255.255.255.255 On-link 192.168.1.19 281
192.168.1.255 255.255.255.255 On-link 192.168.1.19 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.19 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.19 281[/HEADING]
Persistent Routes:
None
[HEADING=1]IPv6 Route Table[/HEADING]
[HEADING=1]Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link[/HEADING]
Persistent Routes:
None
========================= Winsock entries =====================================
Error: (12/15/2016 04:24:24 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3619
[HEADING=1]System errors:[/HEADING]
Error: (12/15/2016 07:53:26 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BITS service.
Error: (12/15/2016 07:29:16 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the PlugPlay service.
Error: (12/14/2016 08:52:46 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Error: (12/14/2016 06:40:13 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Error: (12/13/2016 09:56:08 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
Error: (12/13/2016 11:09:26 AM) (Source: Service Control Manager) (User: )
Description: The TurboVpnSvc service terminated unexpectedly. It has done this 1 time(s).
Error: (12/13/2016 11:01:37 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Error: (12/11/2016 08:45:30 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Error: (12/10/2016 07:27:13 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Error: (12/09/2016 11:14:09 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800706be: Security Update for Windows (KB3037574).
[HEADING=1]Microsoft Office Sessions:[/HEADING]
Error: (07/25/2016 05:15:26 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 4066 seconds with 2760 seconds of active time. This session ended with a crash.
Error: (07/25/2016 03:45:38 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 1768 seconds with 1320 seconds of active time. This session ended with a crash.
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT*TEREDO\0000
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click βUpdate Driverβ to update the drivers for this device.
On the βGeneral Propertiesβ tab of the device, click βTroubleshootβ to start the troubleshooting wizard.
Percentage of memory in use: 48%
Total physical RAM: 3544.36 MB
Available physical RAM: 1816.77 MB
Total Virtual: 7087.02 MB
Available Virtual: 5203.87 MB
When you say browsers, what happens when youβre using Chrome, FF, etc? Do pages load slow? Does it freeze?
I had you run FRST so I could get an idea of whatβs on your machine. You can go ahead and remove it. To be safe you can run DelFix and itβll remove all traces of FRST and any other tools that may be lingering.
ManishMan got to you Start menu then Control Panel
Form there select Network and Sharing Center
On the left side select Change Adaptor Settings
Right Click on you connection and select Properties
Select Internet Protocal Version 4 (TCP/IPv4)
Click on Properties
Mark Obtain Automatically (for both)
Select the Alternate Configuration tab
Mark Automatic there as well
Click OK
Click Close
Please reboot the system to allow the new network configuration to take affect.
Test browsing let us know how thing go.
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