My Laptop is lagging tremendously

**jmarket** · 12-16-2016, 02:34 PM

Can you post a fresh MTB log?

**veeg** · 12-16-2016, 02:36 PM

I noticed that you are running out of HDD space (free space 59 g) maybe with these un-installs you will get a little more space. You may consider cleaning out your HDD. In my experience Win 7 doesn’t run good unless you have at least 90 gigs of space just for that.

**Rustys** · 12-16-2016, 06:03 PM

Originally posted by jmarket

Can you post a fresh MTB log?

Before you do the Mini Tool Box lets go ahead and run some commands to correct some network settings then run the MTB and see where we are.

Open an Administrator command prompt
Type the following commands, pressing Enter after each command:
netsh int reset all
netsh int ip reset c:\resetlog.txt
netsh int ipv4 reset
netsh int ipv6 reset
netsh winsock reset catalog
netsh winsock reset

Reboot the system then run the MTB again.

**ManishMan** · 12-16-2016, 08:07 PM

Originally posted by Rustys

Before you do the Mini Tool Box lets go ahead and run some commands to correct some network settings then run the MTB and see where we are.

Open an Administrator command prompt
Type the following commands, pressing Enter after each command:
netsh int reset all
netsh int ip reset c:\resetlog.txt
netsh int ipv4 reset
netsh int ipv6 reset
netsh winsock reset catalog
netsh winsock reset

Reboot the system then run the MTB again.

How do I run the administrator command prompt? by cmd? if so, I did that and type in the command but it did not recognize “int reset all”. Am I doing something wrong?

**Rustys** · 12-16-2016, 08:31 PM

To start a command prompt with Admin.
Type CMD in the text box
On the Top you will see CMD right click and select Run As Administrator.

Originally posted by ManishMan

How do I run the administrator command prompt? by cmd? if so, I did that and type in the command but it did not recognize “int reset all”. Am I doing something wrong?

No you are not doing it wrong for some reason the complete command did not copy correctly.
Should read
netsh int ip reset resetlog.txt

**Pancake** · 12-16-2016, 09:14 PM

C:\Program Files\360\TurboVPN
Your VPN could be slowing you down. Try and disable it and see if that helps.

**ManishMan** · 12-16-2016, 10:40 PM

MiniToolBox by Farbar Version: 17-06-2016
Ran by CUSTOMER (administrator) on 16-12-2016 at 18:16:03
Running from “C:\Users\CUSTOMER\Desktop”
Microsoft Windows 7 Ultimate Service Pack 1 (X86)
Model: Inspiron 1545 Manufacturer: Dell Inc.
Boot Mode: Normal

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

“Reset IE Proxy Settings”: IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

“Reset FF Proxy Settings”: Firefox Proxy settings were reset.

========================= Hosts content: =================================
========================= IP Configuration: ================================

Dell Wireless 1397 WLAN Mini-Card = Wireless Network Connection (Connected)
Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller = Local Area Connection (Media disconnected)
PRIVATE WiFi Adapter = Local Area Connection 2 (Media disconnected)
[HEADING=1]----------------------------------[/HEADING]
[HEADING=1]IPv4 Configuration[/HEADING]
[HEADING=1]----------------------------------[/HEADING]
pushd interface ipv4

reset

popd
[HEADING=1]End of IPv4 configuration[/HEADING]
Windows IP Configuration

Host Name . . . . . . . . . . . . : ManishMan
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : PRIVATE WiFi Adapter
Physical Address. . . . . . . . . : 00-FF-7D-61-37-40
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 70-F1-A1-6B-62-29
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.19(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, December 16, 2016 5:14:39 PM
Lease Expires . . . . . . . . . . : Saturday, December 17, 2016 5:14:38 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : A4-BA-DB-B0-3A-1E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Server: Zhone.Home
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:4008:809::200e
216.58.219.174

Pinging google.com [216.58.219.174] with 32 bytes of data:
Reply from 216.58.219.174: bytes=32 time=92ms TTL=55
Reply from 216.58.219.174: bytes=32 time=95ms TTL=55

Ping statistics for 216.58.219.174:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 92ms, Maximum = 95ms, Average = 93ms
Server: Zhone.Home
Address: 192.168.1.1

Name: yahoo.com
Addresses: 2001:4998:58:c02::a9
2001:4998:c:a06::2:4008
2001:4998:44:204::a7
206.190.36.45
98.138.253.109
98.139.183.24

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=179ms TTL=45
Reply from 206.190.36.45: bytes=32 time=199ms TTL=45

Ping statistics for 206.190.36.45:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 179ms, Maximum = 199ms, Average = 189ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
[HEADING=1]Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms[/HEADING]
[HEADING=1]Interface List
16…00 ff 7d 61 37 40 …PRIVATE WiFi Adapter
11…70 f1 a1 6b 62 29 …Dell Wireless 1397 WLAN Mini-Card
10…a4 ba db b0 3a 1e …Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
1…Software Loopback Interface 1[/HEADING]
[HEADING=1]IPv4 Route Table[/HEADING]
[HEADING=1]Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.19 26
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.19 281
192.168.1.19 255.255.255.255 On-link 192.168.1.19 281
192.168.1.255 255.255.255.255 On-link 192.168.1.19 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.19 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.19 281[/HEADING]
Persistent Routes:
None
[HEADING=1]IPv6 Route Table[/HEADING]
[HEADING=1]Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link[/HEADING]
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog5 08 C:\Windows\system32\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)

========================= Event log errors: ===============================
[HEADING=1]Application errors:[/HEADING]
Error: (12/16/2016 06:16:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 50.1.0.6186, time stamp: 0x584a057c
Faulting module name: mozglue.dll, version: 50.1.0.6186, time stamp: 0x5849ff8b
Exception code: 0x80000003
Fault offset: 0x0000ec79
Faulting process id: 0x174
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (12/16/2016 06:16:29 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 50.1.0.6186, time stamp: 0x584a057c
Faulting module name: mozglue.dll, version: 50.1.0.6186, time stamp: 0x5849ff8b
Exception code: 0x80000003
Fault offset: 0x0000ec79
Faulting process id: 0xfe4
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (12/16/2016 07:10:44 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 26193207

Error: (12/16/2016 07:10:44 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 26193207

Error: (12/16/2016 07:10:44 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/16/2016 07:10:42 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 26192006

Error: (12/16/2016 07:10:42 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 26192006

Error: (12/16/2016 07:10:42 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/16/2016 07:10:41 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 26190555

Error: (12/16/2016 07:10:41 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 26190555
[HEADING=1]System errors:[/HEADING]
Error: (12/16/2016 05:14:21 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (12/16/2016 07:28:27 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (12/16/2016 07:28:49 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:27:12 AM on ‎12/‎16/‎2016 was unexpected.

Error: (12/15/2016 07:53:26 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BITS service.

Error: (12/15/2016 07:29:16 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the PlugPlay service.

Error: (12/14/2016 08:52:46 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (12/14/2016 06:40:13 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (12/13/2016 09:56:08 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.

Error: (12/13/2016 11:09:26 AM) (Source: Service Control Manager) (User: )
Description: The TurboVpnSvc service terminated unexpectedly. It has done this 1 time(s).

Error: (12/13/2016 11:01:37 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
[HEADING=1]Microsoft Office Sessions:[/HEADING]
Error: (07/25/2016 05:15:26 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 4066 seconds with 2760 seconds of active time. This session ended with a crash.

Error: (07/25/2016 03:45:38 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 1768 seconds with 1320 seconds of active time. This session ended with a crash.

=========================== Installed Programs ============================

360 Total Security (HKLM...\360TotalSecurity) (Version: 9.0.0.1069 - 360 Security Center)
360 TurboVPN (HKLM...\TurboVpn) (Version: 1.1.0.1067 - 360 Security Center)
Adobe AIR (HKLM...{63B5DA5A-477B-438D-A6A0-118787A4C71B}) (Version: 24.0.0.180 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM...\Adobe AIR) (Version: 24.0.0.180 - Adobe Systems Incorporated)
Adobe Flash Player 24 ActiveX (HKLM...\Adobe Flash Player ActiveX) (Version: 24.0.0.186 - Adobe Systems Incorporated)
Adobe Flash Player 24 NPAPI (HKLM...\Adobe Flash Player NPAPI) (Version: 24.0.0.186 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM...{AF37176A-78CA-545B-34EF-8B6A21514DD1}) (Version: 4.0.244 - Adobe Systems Incorporated) Hidden
Adobe Help Manager (HKLM...\chc.4875E02D9FB21EE389F73B8D1702B320485DF 8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Illustrator CS5 (HKLM...{9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}) (Version: 15.0 - Adobe Systems Incorporated)
Adobe Illustrator CS6 (HKLM...{4869414E-7AEA-4C8E-BE1C-8D40977FD517}) (Version: 16.0 - Adobe Systems Incorporated)
Adobe Media Player (HKLM...{DE3A9DC5-9A5D-6485-9662-347162C7E4CA}) (Version: 1.8 - Adobe Systems Incorporated) Hidden
Adobe Media Player (HKLM...\com.adobe.amp.4875E02D9FB21EE389F73B8D170 2B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Photoshop CS5 (HKLM...{15FEDA5F-141C-4127-8D7E-B962D1742728}) (Version: 12.0 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM...{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.18) (HKLM...{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.18 - Adobe Systems Incorporated)
Apple Application Support (32-bit) (HKLM...{649A1FD9-5892-46AD-8DF0-C4A43FF61CB7}) (Version: 4.1 - Apple Inc.)
Apple Mobile Device Support (HKLM...{9A629DCB-415D-4A50-85B9-5C2E4F8F74A8}) (Version: 9.1.0.6 - Apple Inc.)
Apple Software Update (HKLM...{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
ArcSoft TotalMedia 3.5 (HKLM...{29E44E9D-ACB2-4D2D-849F-5361C941B7E1}) (Version: 3.5.7.375 - ArcSoft)
Audacity 2.0.5 (HKLM...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
Bonjour (HKLM...{D168AAD0-6686-47C1-B599-CDD4888B9D1A}) (Version: 3.1.0.1 - Apple Inc.)
Camersoft Webcam Recorder 3.1.08 (HKLM...\Camersoft Webcam Recorder_is1) (Version: - Camersoft Studio)
CCleaner (HKLM...\CCleaner) (Version: 5.02 - Piriform)
Font Xplorer 1.2.2 (HKLM...\Font Xplorer) (Version: - )
Google Chrome (HKCU...\Google Chrome) (Version: 55.0.2883.87 - Google Inc.)
GoToMeeting 7.28.0.6039 (HKCU...\GoToMeeting) (Version: 7.28.0.6039 - CitrixOnline)
HP Update (HKLM...{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
I.R.I.S. OCR (HKLM...{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
Internet Download Manager (HKLM...\Internet Download Manager) (Version: - Tonec Inc.)
iTunes (HKLM...{8862F11A-A9A0-4899-9F50-B5A79F12F3C2}) (Version: 12.3.1.23 - Apple Inc.)
Java 8 Update 111 (HKLM...{26A24AE4-039D-4CA4-87B4-2F32180111F0}) (Version: 8.0.1110.14 - Oracle Corporation)
Java Auto Updater (HKLM...{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.111.14 - Oracle Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM...{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (HKLM...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Silverlight (HKLM...{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM...{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM...{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM...{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 50.1.0 (x86 en-GB) (HKLM...\Mozilla Firefox 50.1.0 (x86 en-GB)) (Version: 50.1.0 - Mozilla)
Mozilla Maintenance Service (HKLM...\MozillaMaintenanceService) (Version: 50.1.0.6186 - Mozilla)
MSXML 4.0 SP3 Parser (HKLM...{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM...{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Notepad++ (HKLM...\Notepad++) (Version: 6.7.4 - Notepad++ Team)
Oxelon Media Converter 1.1 (HKLM...\Oxelon Media Converter_is1) (Version: - Oxelon)
PDF Settings CS5 (HKLM...{A78FE97A-C0C8-49CE-89D0-EDD524A17392}) (Version: 10.0 - Adobe Systems Incorporated) Hidden
PDF Settings CS6 (HKLM...{BFEAAE77-BD7F-4534-B286-9C5CB4697EB1}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
REALTEK DTV USB DEVICE (HKLM...{DDBB7C89-1A09-441E-AA0F-6AA465755C17}) (Version: 1.00.0000 - Realtek)
simplitec simplicheck (HKLM...{1F52F36E-895D-4E01-B4D4-E23C4FA4193B}) (Version: 1.3.10.0 - simplitec GmbH)
Skype Click to Call (HKLM...{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
Skype™ 7.8 (HKLM...{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.8.102 - Skype Technologies S.A.)
Smart View 2.0 (HKLM...{FBAAAFAE-08A8-4C63-87EA-4AEA9DEE53E1}) (Version: 1.0.0.0 - Samsung)
TeamViewer 12 (HKLM...\TeamViewer) (Version: 12.0.71503 - TeamViewer)
Vector Magic (HKLM...\Vector Magic) (Version: 1.15 - Vector Magic, Inc.)
Visual Studio 2012 x86 Redistributables (HKLM...{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player 2.1.2 (HKLM...\VLC media player) (Version: 2.1.2 - VideoLAN)
WinRAR archiver (HKLM...\WinRAR archiver) (Version: - )
Xara 3D Maker 7 (HKLM...{19B9DAD6-5E6E-4B80-8EFE-314B5638D6D4}) (Version: 7.0.0.442 - Xara Group Ltd) Hidden
Xara 3D Maker 7 (HKLM...\MAGIX_{19B9DAD6-5E6E-4B80-8EFE-314B5638D6D4}) (Version: 7.0.0.442 - Xara Group Ltd)

========================= Devices: ================================

Name: ZAM
Description: ZAM
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ZAM
Device ID: ROOT\LEGACY_ZAM\0000
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: ZAM Guard Driver
Description: ZAM Guard Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ZAM_Guard
Device ID: ROOT\LEGACY_ZAM_GUARD\0000
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT*TEREDO\0000
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click “Update Driver” to update the drivers for this device.
On the “General Properties” tab of the device, click “Troubleshoot” to start the troubleshooting wizard.

========================= Memory info: ===================================

Percentage of memory in use: 53%
Total physical RAM: 3544.36 MB
Available physical RAM: 1641.21 MB
Total Virtual: 7087.02 MB
Available Virtual: 5029.83 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:297.99 GB) (Free:57.97 GB) NTFS

========================= Users: ========================================

User accounts for \MANISHMAN

Administrator CUSTOMER Guest

**** End of log ****

**ManishMan** · 12-16-2016, 11:52 PM

Originally posted by Pancake

C:\Program Files\360\TurboVPN
Your VPN could be slowing you down. Try and disable it and see if that helps.

I only downloaded that a few days ago. The laptop was already dragging way before then..

**Pancake** · 12-17-2016, 12:14 AM

Originally posted by ManishMan

I only downloaded that a few days ago. The laptop was already dragging way before then..

Ok..

**jmarket** · 12-17-2016, 12:48 AM

DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1

Try updating your DNS servers to point to Google DNS or OpenDNS. Your DNS servers are looping back to the router, which can cause DNS failures as well as internet outages.

**ManishMan** · 12-17-2016, 11:58 AM

So I updated the dns servers but thge browser and computer in the whole is still lagging… Not sure why that is happening

**Rustys** · 12-17-2016, 07:58 PM

Type or copy and paste the following commands in an Administrator Command Prompt

ipconfig /all > %userprofile%\desktop\PCHF.txt
netsh wlan show networks mode=bssid >> %userprofile%\desktop\PCHF.txt

This will create a file called PCHF.txt on the desktop.
COPY the contents from this file and PASTE the information in your next post.

**ManishMan** · 12-17-2016, 08:04 PM

Windows IP Configuration

Host Name . . . . . . . . . . . . : ManishMan
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : PRIVATE WiFi Adapter
Physical Address. . . . . . . . . : 00-FF-7D-61-37-40
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 70-F1-A1-6B-62-29
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.18(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, December 17, 2016 2:47:46 PM
Lease Expires . . . . . . . . . . : Sunday, December 18, 2016 2:47:45 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.220.220
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : A4-BA-DB-B0-3A-1E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

**Rustys** · 12-17-2016, 08:14 PM

For some reason the information from
netsh wlan show networks mode=bssid >> %userprofile%\desktop\PCHF.txt

Did not copy over please run just that one again and copy and paste the information over
Thanks Rustys

**ManishMan** · 12-17-2016, 08:16 PM

Originally posted by Rustys

For some reason the information from
netsh wlan show networks mode=bssid >> %userprofile%\desktop\PCHF.txt

Did not copy over please run just that one again and copy and paste the information over
Thanks Rustys

Interface name : Wireless Network Connection
There are 6 networks currently visible.

SSID 1 : K. Chanderpaul
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : b4:75:0e:b1:3f:ef
Signal : 6%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54

SSID 2 : HOME-DSL
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 94:10:3e:1c:fc:ac
Signal : 6%
Radio type : 802.11n
Channel : 5
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54

SSID 3 : M Power
Network type : Infrastructure
Authentication : Open
Encryption : None
BSSID 1 : 00:30:1a:09:6b:3f
Signal : 20%
Radio type : 802.11b
Channel : 6
Basic rates (Mbps) : 1 2 5.5 11

SSID 4 : GTTDSL5143
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 22:02:71:6c:b8:97
Signal : 82%
Radio type : 802.11n
Channel : 9
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54

SSID 5 : linksys
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 00:18:39:3d:2d:b4
Signal : 6%
Radio type : 802.11g
Channel : 6
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54

SSID 6 : Nexxt
Network type : Infrastructure
Authentication : WPA-Personal
Encryption : CCMP
BSSID 1 : c8:3a:35:1c:e4:40
Signal : 4%
Radio type : 802.11n
Channel : 4
Basic rates (Mbps) : 1 2
Other rates (Mbps) : 5.5 6 9 11 12 18 24 36 48 54

My Laptop is lagging tremendously

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