My Laptop is lagging tremendously

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  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #31
    Thank you the network setting are looking good.
    Does not look like there are any of the other wireless signal that are interfering.
    Originally posted by Pancake
    C:\Program Files\360\TurboVPN
    Your VPN could be slowing you down. Try and disable it and see if that helps.
    Did you disable or uninstall this?
    Did it help?

    How is the browsing the system preforming now?

    EDIT: It is happening on specific sites or programs. When it happens what are and or is running?

    Comment

    • ManishMan
      PCHF Member
      • Sep 2016
      • 99

      #32
      Disabling the VPN is of no use really as the laptop was lagging like this way before I installed the vpn a few days ago. In terms of browsing, I have tried it with absolutely no programs running and it still freezes oor lags when trying to load the websites.

      The laptop in the whole lags at everything. For instance, if I have to run a program as administrator the screen would usually dim and the comfirmation window would pop up, but after I have clicked yes to run the program as administrator the screen still stay dim for a good few seconds longer and on one occasion it never came back on, I had to hold down the power button to shut it down.

      Even opening folders lags… not really sure what is causing this…

      Comment

      • ManishMan
        PCHF Member
        • Sep 2016
        • 99

        #33
        The browser is still not performing as normal..

        Comment

        • Rustys
          PCHF Member
          • Jul 2016
          • 7862

          #34
          There could be a service or program running in the background that is still causing issues.
          1. Have you tried running the system in Safe Mode or Safe Mode with Networking?
            Does it make a difference?
            Remember while running in Safe Mode it runs on just basic drivers and there will be no sound.

          When you turn on the system after the BIOS splash screen come up and before the Windows Splash screen come up.
          Tap the F8 key you will get a screen similar to this one:

          [ATTACH]1131[/ATTACH]

          Select Safe Mode or Safe Mode with Networking.

          See if programs load any better if in Safe Mode with Networking try some browsing do expect fancy pages to load.

          If it does then Run this command in a command prompt this will tell you what services are loading.

          net start > %userprofile%\desktop\safe.txt

          This will create a test file on you desktop called Safe.TXT

          Reboot the system into Normal mode. Once it is loaded then run this command the same way.

          net start > %userprofile%\desktop\norm.txt

          This will create a test file on you desktop called Norm.TXT

          Now mark the services that are listed on the Safe file off the Norm file and one of the services is possibility the cause.

          Comment

          • ManishMan
            PCHF Member
            • Sep 2016
            • 99

            #35
            Originally posted by Rustys
            There could be a service or program running in the background that is still causing issues.
            1. Have you tried running the system in Safe Mode or Safe Mode with Networking?
              Does it make a difference?
              Remember while running in Safe Mode it runs on just basic drivers and there will be no sound.

            When you turn on the system after the BIOS splash screen come up and before the Windows Splash screen come up.
            Tap the F8 key you will get a screen similar to this one:

            [ATTACH]1131[/ATTACH]

            Select Safe Mode or Safe Mode with Networking.

            See if programs load any better if in Safe Mode with Networking try some browsing do expect fancy pages to load.

            If it does then Run this command in a command prompt this will tell you what services are loading.

            net start > %userprofile%\desktop\safe.txt

            This will create a test file on you desktop called Safe.TXT

            Reboot the system into Normal mode. Once it is loaded then run this command the same way.

            net start > %userprofile%\desktop\norm.txt

            This will create a test file on you desktop called Norm.TXT

            Now mark the services that are listed on the Safe file off the Norm file and one of the services is possibility the cause.
            I have done that and I have the two files but have no idea what to do with them..

            Comment

            • Rustys
              PCHF Member
              • Jul 2016
              • 7862

              #36
              Take it then that is worked better in Safe Mode then.

              Now all you have to do is compare the list on the Safe and eliminate the same names on the Norm. One of the names that is left is possibly causing issues.

              Post which ones are left.

              Comment

              • ManishMan
                PCHF Member
                • Sep 2016
                • 99

                #37
                These are the ones that are left…

                360 Total Security
                Apple Mobile Device
                Application Experience
                ArcSoft Connect Daemon
                Bonjour Service
                COM+ Event System
                Computer Browser
                Desktop Window Manager Session Manager
                Group Policy Client
                IP Helper
                Multimedia Class Scheduler
                Offline Files
                Portable Device Enumerator Service
                Print Spooler
                Security Accounts Manager
                Server
                Shell Hardware Detection
                SSDP Discovery
                Superfetch
                System Event Notification Service
                Task Scheduler
                Themes
                TurboVpnSvc
                Windows Audio
                Windows Audio Endpoint Builder
                Windows Driver Foundation - User-mode Driver Framework
                Windows Font Cache Service
                Windows Image Acquisition (WIA)
                Windows Search
                WinHTTP Web Proxy Auto-Discovery Service

                Comment

                • Rustys
                  PCHF Member
                  • Jul 2016
                  • 7862

                  #38
                  Thank you the list looks ok.
                  Does the Windows Splash screen take a while to show as well when booting the system?
                  If you have a install disk for the OS would also suggest a repair install.

                  One other place we can look is MSConfig
                  Start in the test box type MSConfig
                  Right click and Run as Administrator
                  Select the Boot Tab
                  Take out al of the has marks
                  Click OK
                  Reboot and try the system.
                  If it works then go back to MSConfig and put a hash in the First one
                  Then Click OK
                  Reboot and try the system
                  Repeat until the system acts up and that is possibility the one or combination that is causing the issue.

                  Comment

                  • veeg
                    PCHF Director
                    • Jul 2016
                    • 8977

                    #39
                    Any updates for us?

                    Comment

                    • ManishMan
                      PCHF Member
                      • Sep 2016
                      • 99

                      #40
                      Hi, none of the suggestions so far doesn’t seem to be helping my cause.. it’s still very slow unfortunately

                      Comment

                      • jmarket
                        PCHF Owner
                        • Jan 2015
                        • 7635

                        #41
                        Hey ManishMan

                        Thanks for the update. I see that your CPU is a Celeron. Celeron CPUs are getting outdated and can’t keep up with the latest OS. I see that you’re running W7. I have a laptop that has a Core 2 Duo and it struggles to run W7. It may just be that the CPU can’t keep up anymore. The new updates create more work, more stress for it, and sometimes they just can’t keep up, especially the Pentium and Celeron CPUs.

                        Comment

                        • ManishMan
                          PCHF Member
                          • Sep 2016
                          • 99

                          #42
                          That may indeed be the problem…which is what I didn’t want to hear…

                          Comment

                          • Rustys
                            PCHF Member
                            • Jul 2016
                            • 7862

                            #43
                            Is the HDD a SSD?
                            Originally posted by ManishMan
                            Drive c: () (Fixed) (Total:297.99 GB) (Free:59.43 GB) NTFS
                            Your HDD is a little full may want to uninstall some of the unused software and programs you do not need.

                            Comment

                            • system
                              PCHF Owner
                              • Jan 2015
                              • 7635

                              #44
                              These errors are from your FRST log..
                              [ATTACH]1242[/ATTACH]

                              Have a look here.
                              Velocity Micro | PC Support

                              Thanks M.

                              Comment

                              • Malnutrition
                                PCHF Moderator
                                • Jul 2016
                                • 7041

                                #45
                                Another thing that you can do is perform a repair install on the machine. This will strip all updates except service pack one, and repair the OS. Sometimes Updates can cause many many issues. It is certainly worth giving it a try.

                                Grab a copy of windows 7 from here. Then perform a repair install on the machine. If there are still issues, then might be a good idea to check your temps on the machine. Heat is a great cause of slowness. As Gus mentioned, there might be an issue with the Bios. Might be a good idea to reset the bios to default settings.

                                Comment

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