my dell optiplex wont detect my other 2 ssd's

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  • corporal-Canada
    PCHF Member
    • Feb 2022
    • 42

    #1

    my dell optiplex wont detect my other 2 ssd's

    had a similar problem on my last dell but the same solution didnt work this time
    this is a tiny optiplex 790
    comes with a 250gb ssd
    but i plugged in 2 additional 250gb ssd’s
    the psu is 500watts (upgrade)
    the last time i had this problem i went into bios and switched from “ahci” to “ata”
    windows 10 didnt boot 2x
    so i switched back to “ahci” and the ssd’s were detected
    this time it didnt work…the only other option in bios is “disabled”
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    Not recognized in the BIOS, windows and need more information about the system.

    Is this dealing with the same system in this thread you have here?


    Need complete make and model of all parts including the PSU.

    If the system boots a speccy report would help.

    [COLOR=rgb(243, 121, 52)]Do not forget to post the make and model of the PSU if this is a desktop.

    Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

    To publish a Speccy profile to the Web:

    In Speccy, click File, and then click Publish Snapshot.

    In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

    Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/COLOR]

    Comment

    • corporal-Canada
      PCHF Member
      • Feb 2022
      • 42

      #3
      Originally posted by corporal-Canada
      had a similar problem on my last dell but the same solution didnt work this time
      this is a tiny optiplex 790
      comes with a 250gb ssd
      but i plugged in 2 additional 250gb ssd’s
      the psu is 500watts (upgrade)
      the last time i had this problem i went into bios and switched from “ahci” to “ata”
      windows 10 didnt boot 2x
      so i switched back to “ahci” and the ssd’s were detected
      this time it didnt work…the only other option in bios is “disabled”
      Originally posted by Rustys
      Not recognized in the BIOS, windows and need more information about the system.

      Is this dealing with the same system in this thread you have here?


      Need complete make and model of all parts including the PSU.

      If the system boots a speccy report would help.

      [COLOR=rgb(243, 121, 52)]Do not forget to post the make and model of the PSU if this is a desktop.

      Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

      To publish a Speccy profile to the Web:

      In Speccy, click File, and then click Publish Snapshot.

      In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

      Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
      [/COLOR]
      [COLOR=rgb(243, 121, 52)]
      no, this is a optiplex 790
      the other pc is random computer parts
      psu is an antec vp500

      as for speccy
      Operating System
      Windows 10 Pro 64-bit
      CPU
      Intel Core i7 2600 @ 3.40GHz 36 °C
      Sandy Bridge 32nm Technology
      RAM
      14.0GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
      Motherboard
      Dell Inc. 0D28YY (CPU 1)
      Graphics
      DELL P1913 (1440x900@60Hz)
      DELL P1913 (1440x900@60Hz)
      2048MB ATI AMD Radeon HD 7700 Series (VISIONTEK) 43 °C
      Storage
      238GB OSSD256GBTSS2 (SATA (SSD)) 42 °C
      Optical Drives
      No optical disk drives detected
      Audio
      AMD High Definition Audio Device
      http://speccy.piriform.com/results/C...DzYJQxBeheSRIu[/color]

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #4
        Have you tried disconnecting the drives boot then reconnect and boot sometimes that clears the BIOS.

        Also see if it helps to connect one at a time get it configured then connect the second.

        Comment

        • PeterOz
          PCHF Technical Response Team
          • Mar 2021
          • 4181

          #5
          if you set to ata
          reboot
          enter bios
          can you see 3 drives

          Comment

          • corporal-Canada
            PCHF Member
            • Feb 2022
            • 42

            #6
            Originally posted by PeterOz
            if you set to ata
            reboot
            enter bios
            can you see 3 drives
            no they werent visible in bios with ATA

            Comment

            • Rustys
              PCHF Member
              • Jul 2016
              • 7862

              #7
              Were they with ACHI and what was the outcome of post #4?

              Comment

              • corporal-Canada
                PCHF Member
                • Feb 2022
                • 42

                #8
                Originally posted by Rustys
                Were they with ACHI and what was the outcome of post #4?
                you mean disconnect the ssd’s and reboot ?

                Comment

                • PeterOz
                  PCHF Technical Response Team
                  • Mar 2021
                  • 4181

                  #9
                  Turn off computer
                  Hold shift key and use shutdown.
                  Disconnect both extra drives.
                  Boot
                  Shutdown holding the shift key.
                  Connect 1 drive only and check bios.
                  If 2nd drive shows up in bios boot to windows
                  Does 2nd drive show in windows.

                  If 2nd drive does not show in bios
                  change data cable
                  Check bios

                  Comment

                  • corporal-Canada
                    PCHF Member
                    • Feb 2022
                    • 42

                    #10
                    sorry i rebooted without holding the shift key… the pc crashed so while it was off i just pulled out the 2 ssd’s

                    Comment

                    • PeterOz
                      PCHF Technical Response Team
                      • Mar 2021
                      • 4181

                      #11
                      Restart computer
                      shutdown
                      attach 1 drive only
                      check in bios
                      if in bios
                      check in windows
                      if not in bios change data cable
                      boot and check bios

                      Comment

                      • corporal-Canada
                        PCHF Member
                        • Feb 2022
                        • 42

                        #12
                        Originally posted by PeterOz
                        Restart computer
                        shutdown
                        attach 1 drive only
                        check in bios
                        if in bios
                        check in windows
                        if not in bios change data cable
                        boot and check bios
                        ok

                        Comment

                        • corporal-Canada
                          PCHF Member
                          • Feb 2022
                          • 42

                          #13
                          SOLVED… it was my stupidity the whole time… the original psu of the optiplex 790 is still in the case (krazy glue or something) and i used those power cables for the 2 ssd’s
                          booted into ata 2x and boom, ssd’s are there, sorry for wasting your time on this issue

                          Comment

                          • PeterOz
                            PCHF Technical Response Team
                            • Mar 2021
                            • 4181

                            #14

                            Comment

                            • Rustys
                              PCHF Member
                              • Jul 2016
                              • 7862

                              #15
                              It happens no worried glad you were able to get it corrected.

                              Comment

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