WiFi Signal Strength Issues: Is it my Hardware?

[Classy]

Hi, I’ve been struggling with getting sufficient internet connection over the last few months after moving into this apartment. I used to use Ethernet on Spectrum Fiber (which I still use in the new apartment, and have no other ISP options in this apartment complex), though now my only option is Wireless.

Where it all started
I bought this PC in August of 2021 pre-built, and it has had 0 issues since I bought it. Originally I thought I had a super bad WiFi-Card, and made great strives to wire Ethernet into the old home. Turns out, the Spectrum internet in that area was just so extremely bad that even Ethernet ran somewhat slow.

First Glance
Upon arriving to this new apartment, I was running 300-400 mbps download, and 80-150 mbps upload on Wireless. This continued for a while, until eventually it started kicking out and dropping the speeds to be basically unusable. Speeds would start hitting 3 mbps download, and 0.23 mbps upload.

Fixes I’ve Tried

1. I’ve attempted to uninstall everything from the ‘Network Adapter’ section in device manager and have it reinstalled.
   This seemed to help, but it quickly went back to doing the same thing. At some point, doing this stopped helping.
2. I’ve installed the most up to date driver.
   No help.
3. I’ve disabled lots of services in ‘System Configuration’ that I don’t use. (This was at the same time I did 1.)
   This also helped for a bit, but stopped working at some point.
4. I disabled any startup applications I don’t use
   This was also done at the same time as 3 and 1, but didn’t seem to help.
5. I’ve tried a VPN to see if I’m getting throttled
   Nothing changed.
   6. I’ve Restarted dozens of times
   I feel it is important to note, doing this sometimes will fix the speeds to normal. Though it won’t be a permanent fix. They will then randomly slow wayy back down.
6. I’ve restarted the router
   I’m on a community WiFi, but they’ve restarted it several times to try and fix it.

Here’s What I use my PC for

1. Gaming
2. Streaming
3. Discord
4. Music

My Deduction
Personally I’m afraid my WiFi card/card integrated in the motherboard (I’m not too sure which I have) has gone bad. I’m not sure what else it could be. I have tested the speed on every other device in the home, and it always runs optimally.

Any Help is Appreciated
I don’t wanna spend money on a new WiFi card for the same issue to occur, so any other fixes would be greatly appreciated even if it’s a shot in the dark.

[PeterOz]

When you look at the wifi in the taskbar next to the clock what signal strength do you get?
If you sit next to the computer with a mobile phone or tablet what strength do you get?

[PeterOz]

300-400 mbps download, and 80-150 mbps upload on Wireless. This continued for a while, until eventually it started kicking out and dropping the speeds to be basically unusable

If you are ever up early in the morning (middle of the night) do a speed check.
Because you are on a community wifi it could be a case of overload on the system.

[HEADING=3]Can you Download and run and then post. CLICK ON ME[/HEADING]
[HEADING=3]In Speccy, click File, and then click Publish Snapshot.[/HEADING]
In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

The last part of each URL is randomized, so only people you provide with the URL will be able to find your profile.

The information given in Speccy cannot be used by anyone to hack your system

Could you also include the power supply specs E.g Cooler Master 850W Gold V2 NOT E.g 850w

[Classy]

When you look at the wifi in the taskbar next to the clock what signal strength do you get?
If you sit next to the computer with a mobile phone or tablet what strength do you get?

The signal strength varies, yet seems to not dictate my speeds. For instance, regardless of 1, 2, or 3 bars it either is running 150 down, 70 up, or 20 down, 0.3 up regardless of what it shows.

Phone always shows maximum download of 400 down, 150 up

[Malnutrition]

Can you download the attached file unzip and save to your desktop.
Right click run as admin, then select option one, gather logs.
It will create a new file on your desktop named PCHF.txt please then attach that to your next reply.
Try the .exe first, if that will not run then run the batch file.
This will gather system information and your ipconfig, and let us know the signal strength of your wirless connection.

[Classy]

If you are ever up early in the morning (middle of the night) do a speed check.
Because you are on a community wifi it could be a case of overload on the system.

I’ll certainly try this. I notice there is no pattern with the outages though, so not entirely sure. Though with the second device (my phone) always running 400 down, 150 up on the WiFi I’m not sure this is the issue.
[HEADING=3]Can you Download and run and then post. CLICK ON ME[/HEADING]
[HEADING=3]In Speccy, click File, and then click Publish Snapshot.[/HEADING]

http://speccy.piriform.com/results/dbvV15NucwgVc5yJUkPfTHr

Could you also include the power supply specs E.g Cooler Master 850W Gold V2 NOT E.g 850w

Not sure of a way to find this without opening the computer.

[Classy]

Can you download the attached file unzip and save to your desktop.
Right click run as admin, then select option one, gather logs.
It will create a new file on your desktop named PCHF.txt please then attach that to your next reply.
Try the .exe first, if that will not run then run the batch file.
This will gather system information and your ipconfig, and let us know the signal strength of your wirless connection.

[Malnutrition]

Sorry about that. Here is the update to fix that.

[Classy]

Sorry about that. Here is the update to fix that.

Am I doing something wrong?

I’m extracting it to Desktop and running it as admin

[ATTACH type=“full” size=“607x254”]15076[/ATTACH]

[Malnutrition]

Ok. for now manually download 7zip and install Click here, then the script will run.

[Classy]

Ok. for now manually download 7zip and install Click here, then the script will run.

[Malnutrition]

I need the PCHF.txt file please.

[Classy]

I need the PCHF.txt file please.

The minidump file is the only thing that appeared on my desktop, was there supposed to be another?

[PeterOz]

Personally I’m afraid my WiFi card/card integrated in the motherboard (I’m not too sure which I have)

Not integrated going by the manual

https://dlcdnets.asus.com/pub/ASUS/mb/LGA1200/PRIME_H410M-E/E16383_PRIME_H410M-E_UM_WEB.pdf?model=PRIME%20H410M-E

Can you pause one drive sync and test.

https://support.microsoft.com/en-au/office/how-to-pause-and-resume-sync-in-onedrive-2152bfa4-a2a5-4d3a-ace8-92912fb4421e

[Malnutrition]

Yes, but that is fine, I need to work on this tool a bit.
There should be a new .txt file named PCHF.txt if it works.
Sorry, this is a tool i am working and i am working out bugs.,

'll leave you with @PeterOz

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Last time if this does not work then use MiniToolbox.

Please download MiniToolBox and save it to your desktop.

Run the program by right clicking on it and selecting Run as administrator.
When the program opens select the following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Please post the log in your next reply