DNS timeouts, game lag, ethernet issues...

[Malnutrition]

I’ll check the logs tomorrow, but when you reinstall windows. You must install the chipset driver first. ???

[Jakeeer]

I’ll check the logs tomorrow, but when you reinstall windows. You must install the chipset driver first. ???

Yes, I installed chipset and the other drivers listed on the mobo’s website. Thanks.

[Malnutrition]

Try the game tomorrow and update the thread with any news… I’ll check back in later. I’m off to sleep. ???

[Jakeeer]

Try the game tomorrow and update the thread with any news… I’ll check back in later. I’m off to sleep. ???

I went ahead and played a couple games. First one felt absolutely great then the rest were pretty bad.

[Malnutrition]

Can you reset the modem - router to factory settings.

Also have another Ethernet cord to test with?

Try plugging the computer directly into modem bypassing the router.

Sorry for the short response, I’m not at my computer.

[Jakeeer]

Malnutrition:

Can you reset the modem - router to factory settings.

Also have another Ethernet cord to test with?

Try plugging the computer directly into modem bypassing the router.

Sorry for the short response, I’m not at my computer.

Command prompt nslookup now lists my dns server as my default gateway again, despite running the batch file you provided and verifying it was set to 8.8.8.8 in command prompt. I just ran it now and it changed back to Google but, why would it change like that?

[Jakeeer]

Sorry the formatting on my last reply was messed up. You have to click “Click to expand…” to see my reply :cautious:

Some additional information. I downloaded and ran pingplotter:

https://share.pingplotter.com/BrKsxqyNBu7

https://share.pingplotter.com/HbvSGdY1TtD

https://share.pingplotter.com/A6ZyS5vwZdB

It says that there is packet loss at my default gateway as well as a couple of servers that look like are Verizon’s. I get these results every time I run PP and the packet loss happens constantly.

Is this symptomatic of there being an issue with my ISP or connection, or is there a good reason why this could be happening?

[Jakeeer]

I’m reading information from Ping Plotter’s website:

https://www.pingplotter.com/wisdom/common-network-problems

And it says that the following image is what a network with a hardware failure looks like.
[ATTACH type=“full”]11429[/ATTACH]

And now, my results from PP:
[ATTACH type=“full”]11430[/ATTACH]

So based on my limited understanding of the subject, I’m thinking I could have a hardware problem. I will see if I can follow their guide on further diagnosis. Additionally, I was also thinking my LAN card could be having problems, maybe electrical interference so I recently bought an external LAN card, however it doens’t fit in my case so I will have to pick up a new case for my PC before trying it.

[Malnutrition]

Have you tried resetting the router modem and other suggestions I posted? I have never used the program you mention, so I can not advise on that.

[Bruce]

@Jakeeer - you logged in Sunday but didn’t update - any news?

[Jakeeer]

@Jakeeer - you logged in Sunday but didn’t update - any news?

Any idea how I’d reset the modem? I only have one “box” that we use for internet. We use it for wifi and ethernet. I can sign in to the settings page (192.168.1.1) but it only refers to it as a routuer not a modem. I’ve factory reset it inside these menus but I’m not sure if that’s doing anything for me because it doesnt specifically refer to it as a modem.

I’ve tried multiple cables as well.

[Bruce]

if you logged into the router config page (192.168.1.1) and clicked on the reset options in there, that should have done it.

when you are in the config menu, what does it say is the make/model of the router?
so there’ll be cables (ethernet) coming out of it and going to PC’s, are there any that go to other hardware boxes?

if you reset it, you would have reset the wireless settings back to default and if it really is a modem as well, you probably would have had to re-enter your Providers login details?
did you need to do any of that?

[Jakeeer]

if you logged into the router config page (192.168.1.1) and clicked on the reset options in there, that should have done it.

when you are in the config menu, what does it say is the make/model of the router?
so there’ll be cables (ethernet) coming out of it and going to PC’s, are there any that go to other hardware boxes?

if you reset it, you would have reset the wireless settings back to default and if it really is a modem as well, you probably would have had to re-enter your Providers login details?
did you need to do any of that?

The model name is G3100. It’s connected to a small box outback in our shed but nothing else is connected to it such as ethernet cables.

The factory reset didnt prompt any of our devices such as cellphones to re-enter the password.

[Bruce]

if the default settings were never changed, that is, the login password and the wifi details, then the factory reset would have put them back to the same so nothing would have changed on that front.

is this the unit in question; Review: Verizon G3100 WiFi 6 Mesh Router

[Jakeeer]

if the default settings were never changed, that is, the login password and the wifi details, then the factory reset would have put them back to the same so nothing would have changed on that front.

is this the unit in question; Review: Verizon G3100 WiFi 6 Mesh Router

Yes, that’s the one I have.