Ethernet

[Spiritfox]

Hi, I’ve recently have gotten a Ethernet cord for my pc for low ping in games, but it doesn’t work on it, the port and everything is clean and both my laptops work with the ethernet but not my desktop. Is there anything i can do to fix this???

[Bruce]

right click the Start button and select Device Manager.
expand Network Adapters, you should see your ethernet port listed, probably called Realtek PCIe or such.
double click it and in Device Status it should say it is working properly.

[Spiritfox]

right click the Start button and select Device Manager.
expand Network Adapters, you should see your ethernet port listed, probably called Realtek PCIe or such.
double click it and in Device Status it should say it is working properly.

Yes it says that but its not working

[Rustys]

When you say that it is not working what specifically do you mean?

What are the speeds that you are suppose to be getting?

What are the speed test showing that you ate getting?
Here are a few that you can try.

https://speedof.me/

https://www.speedtest.net/

https://fast.com/

Have you tried resetting the network?
turn them off then on?
Modem
Router
computer

Have you tried resetting the network settings on the computer and what about other devices?

[Spiritfox]

When you say that it is not working what specifically do you mean?

What are the speeds that you are suppose to be getting?

What are the speed test showing that you ate getting?
Here are a few that you can try.

https://speedof.me/

https://www.speedtest.net/

https://fast.com/

Have you tried resetting the network?
turn them off then on?
Modem
Router
computer

Have you tried resetting the network settings on the computer and what about other devices?

I mean like the it says it’s working properly but im not getting anything, I’m not connected at all, i tried the network reset and it didn’t work, i even followed instructions on a few yt videos using cmd but never worked

[Rustys]

Have you tried resetting the network?
turn them off then on?
Modem
Router
computer

You never clarified.

What commands?

what about other devices?

[Spiritfox]

You never clarified.

What commands?

Like the command prompt (yes i ran it as administratior) I’ve tried a list of things like

Netsh int ip reset c:\resetlog.txt
Netsh winsock reset
Ipconfig/flushdns

And it still doesn’t seem to work

[Rustys]

The reset of the questions in Post #6

[Spiritfox]

The reset of the questions in Post #6

Post 6 didn’t work but I’ll try it again very shortly

[Rustys]

Once the modem and router comes back on completely

Access the modem and router and see if ither one of them are blocking the
IP Address
MAC Address

Make sure that the security protocols are not blocking that system at all?

EDITED

Lets also get a speccy repoert may reveal more as to what maybe going on

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

https://www.ccleaner.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web

Include the make and model of the Power Supply Unit if this is a Desktop.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

[Spiritfox]

Once the modem and router comes back on completely

Access the modem and router and see if ither one of them are blocking the
IP Address
MAC Address

Make sure that the security protocols are not blocking that system at all?

EDITED

Lets also get a speccy repoert may reveal more as to what maybe going on

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

https://www.ccleaner.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web

Include the make and model of the Power Supply Unit if this is a Desktop.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

Ok ill try it out and let you know tomorrow, thank you so much for attempting to help me

[Rustys]

You can also create a second windows account and see if the same issue happen there.

[hackerballs]

I know it sounds silly and no one could possibly forget…but I have seen it happen that Ops have not installed the internet driver off the MB disk. Drivers never loaded with windows so had to use disk. Also could go to support from MB Manufacturer

[Rustys]

Is there an update?

[Rustys]

Lack of response closed