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  • Malnutrition
    PCHF Moderator
    • Jul 2016
    • 7045

    #151
    No need to worry.

    Comment

    • Malnutrition
      PCHF Moderator
      • Jul 2016
      • 7045

      #152
      Once you install Avast again.

      Let’s collect new logs.

      Download Malwarebytes Support Tool

      Once the file is downloaded, open your Downloads folder/location of the downloaded file
      Double-click mb-support-1.4.0.615.exe to run the report
      You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
      Place a checkmark next to Accept License Agreement and click Next
      You will be presented with a page stating, β€œGet Started!”
      Do NOT use the button β€œStart repair” !
      Click the Advanced tab on the left column
      Click the Gather Logs button
      A progress bar will appear and the program will proceed with getting logs from your computer
      Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK
      Please attach the ZIP file in your next reply.

      Comment

      • jxdama
        PCHF Member
        • Dec 2022
        • 666

        #153
        Crystal is gone. are you 100% certain i can get avast back without that service pack thing?

        Comment

        • Malnutrition
          PCHF Moderator
          • Jul 2016
          • 7045

          #154
          Originally posted by jxdama
          are you 100% certain i can get avast back without that service pack thing?
          Yep Avast is supported for even xp

          Comment

          • Malnutrition
            PCHF Moderator
            • Jul 2016
            • 7045

            #155
            [ATTACH type=β€œfull”]11019[/ATTACH]

            Comment

            • jxdama
              PCHF Member
              • Dec 2022
              • 666

              #156
              Please for the love of god help me. avast got stuck so i shut down the comp

              Comment

              • jxdama
                PCHF Member
                • Dec 2022
                • 666

                #157
                Originally posted by Malnutrition
                Yep Avast is supported for even xp
                it got stuck. i have no protection now. when it was downloading i couldnt chat here. is malware bytes causing the trouble. should i get rid of that

                Comment

                • jxdama
                  PCHF Member
                  • Dec 2022
                  • 666

                  #158
                  good god, now a pop up saying avast downlaod is in progress

                  Comment

                  • Malnutrition
                    PCHF Moderator
                    • Jul 2016
                    • 7045

                    #159
                    \
                    Originally posted by jxdama
                    is malware bytes causing the trouble. should i get rid of that
                    yes uninstall that and try to install Avast. There is no need to worry.

                    Comment

                    • Malnutrition
                      PCHF Moderator
                      • Jul 2016
                      • 7045

                      #160
                      I am callling it a night, i will check in on this n the morning.

                      Comment

                      • jxdama
                        PCHF Member
                        • Dec 2022
                        • 666

                        #161
                        i think avast is on here now

                        Comment

                        • jxdama
                          PCHF Member
                          • Dec 2022
                          • 666

                          #162
                          please dont leave

                          Comment

                          • jxdama
                            PCHF Member
                            • Dec 2022
                            • 666

                            #163
                            there is now an avast icon on the screen. is it downloaded?

                            Comment

                            • jxdama
                              PCHF Member
                              • Dec 2022
                              • 666

                              #164
                              Please help me tomorrow. I think avast is on here. malware wouldnt uninstall.

                              Comment

                              • jxdama
                                PCHF Member
                                • Dec 2022
                                • 666

                                #165
                                Avast is working but i cant get rid of malwarebytes

                                Comment

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