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  • jxdama
    PCHF Member
    • Dec 2022
    • 666

    #166
    Thanks again for your help.

    Comment

    • Malnutrition
      PCHF Moderator
      • Jul 2016
      • 7041

      #167
      Use geek uninstalled to remove malwarebytes.

      Comment

      • jxdama
        PCHF Member
        • Dec 2022
        • 666

        #168
        Originally posted by Malnutrition
        Use geek uninstalled to remove malwarebytes.

        Thanks. right now the comp seems to be faster after removing the programs you said. The videos are louder. Avast appears to be working and that pop up about the tray thing and malwarebytes being compromised hasnt come back. Talk to you later.

        Comment

        • jxdama
          PCHF Member
          • Dec 2022
          • 666

          #169
          same connection issues though

          Comment

          • Malnutrition
            PCHF Moderator
            • Jul 2016
            • 7041

            #170
            Let’s collect new logs.

            Download Malwarebytes Support Tool

            Once the file is downloaded, open your Downloads folder/location of the downloaded file
            Double-click mb-support-1.4.0.615.exe to run the report
            You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
            Place a checkmark next to Accept License Agreement and click Next
            You will be presented with a page stating, “Get Started!”
            Do NOT use the button “Start repair” !
            Click the Advanced tab on the left column
            Click the Gather Logs button
            A progress bar will appear and the program will proceed with getting logs from your computer
            Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK
            Please attach the ZIP file in your next reply.

            Comment

            • jxdama
              PCHF Member
              • Dec 2022
              • 666

              #171
              Will i be able to delete this right after i download it?

              Comment

              • jxdama
                PCHF Member
                • Dec 2022
                • 666

                #172
                something pops up about needing net.4 or something which isnt on my comp. Can i just run a scan again and let you know what it dsays?

                Comment

                • jxdama
                  PCHF Member
                  • Dec 2022
                  • 666

                  #173
                  I found a link that says review protection and scan logs but when i click on it it says error 404

                  Comment

                  • Malnutrition
                    PCHF Moderator
                    • Jul 2016
                    • 7041

                    #174
                    Just run Frst as you did the first time we started this.

                    Comment

                    • jxdama
                      PCHF Member
                      • Dec 2022
                      • 666

                      #175
                      [ol]
                      [li]Open Malwarebytes for Windows.[/li][li]Click the Scanner card.[/li][li]Click the Reports tab.[/li][li]At the top-right of the Scan reports, you can Hide reports with no detections by checking the box.[/li][li]Hover your cursor over the report you want to view and click the eye icon ( [IMG alt=“2020-08-03_8-25-11.jpg”]https://support.malwarebytes.com/hc/...03_8-25-11.jpg ).[/li][li]A Summary window displays to show the scan results and the date and time executed. For more details, click the Advanced tab in this window.[/li][li]If you want to download the full report, click Export, and click either Copy to Clipboard or Text File (*.txt).[/li][/ol]
                      I dont know what a scanner card is[/IMG]

                      Comment

                      • Malnutrition
                        PCHF Moderator
                        • Jul 2016
                        • 7041

                        #176
                        Please download the FRST 32 bit or FRST 64bit version to suit your operating system. It is important FRST is downloaded to your desktop.

                        If you are unsure if your operating system is 32 or 64 Bit please go HERE.
                        Once downloaded right click the FRST desktop icon and select “Run as administrator” from the menu"
                        [IMG alt=“icon2.jpg”]https://pchelpforum.net/attachments/icon2-jpg.794/
                        If you receive any security warnings, or the User Account Control warning opens at any time whilst using FRST you can safely allow FRST to proceed.
                        FRST will open with two dialogue boxes, accept the disclaimer.
                        [IMG alt=“frst disclaimer.jpg”]https://pchelpforum.net/attachments/...aimer-jpg.795/

                        [ol]
                        [li]Accept the default whitelist options,[/li][li]If the additions.txt options box is not checked please select it.[/li][li]Then select Scan[/li][/ol]
                        [IMG alt=“frst.jpg”]https://pchelpforum.net/attachments/frst-jpg.796/
                        Frst will take a few minutes to scan your computer, and when finished will produce two log files on your desktop, FRST.txt, and Addition.txt. They will display immediately on the desktop, but can be reopened later as a notepad file.
                        [IMG alt=“2016-08-12_152002.jpg”]https://pchelpforum.net/attachments/...52002-jpg.797/

                        Please Copy and Paste the contents of these logs in your next post for review by our Security Team[/IMG]

                        Comment

                        • jxdama
                          PCHF Member
                          • Dec 2022
                          • 666

                          #177
                          Go to FRST and click scan or fix? run as admin?

                          Comment

                          • jxdama
                            PCHF Member
                            • Dec 2022
                            • 666

                            #178
                            Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 11-12-2022
                            Ran by John (administrator) on SARAH-PC (Compaq-Presario GX618AA-ABA SR5350F) (16-12-2022 09:48:55)
                            Running from C:\Users\John\Downloads
                            Loaded Profiles: John
                            Platform: Microsoft® Windows Vista™ Home Premium Service Pack 1 (X86) Language: English (United States)
                            Default browser: Chrome
                            Boot Mode: Normal

                            ==================== Processes (Whitelisted) =================

                            (If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

                            (AVAST Software s.r.o. → AVAST Software) C:\Program Files\AVAST Software\Avast\AvastUI.exe
                            (explorer.exe ->) (AOL Inc. → AOL Inc.) C:\Program Files\AIM\aim.exe
                            (explorer.exe ->) (Google Inc → Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe <5>
                            (explorer.exe ->) (Hewlett-Packard Company) [File not signed] C:\hp\support\hpsysdrv.exe
                            (explorer.exe ->) (Intel Corporation → Intel Corporation) C:\WINDOWS\System32\hkcmd.exe
                            (explorer.exe ->) (Intel Corporation → Intel Corporation) C:\WINDOWS\System32\igfxpers.exe
                            (explorer.exe ->) (Microsoft Windows → Microsoft Corporation) C:\WINDOWS\ehome\ehtray.exe
                            (explorer.exe ->) (Microsoft Windows Hardware Compatibility Publisher → Realtek Semiconductor) C:\WINDOWS\RtHDVCpl.exe
                            (explorer.exe ->) (Mozilla Corporation → Mozilla Corporation) C:\Program Files\Mozilla Firefox\firefox.exe <2>
                            (explorer.exe ->) (OsdMaestro) [File not signed] C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
                            (services.exe ->) (Adobe Systems, Incorporated → Adobe Systems Incorporated) C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
                            (services.exe ->) (AVAST Software s.r.o. → AVAST Software) C:\Program Files\AVAST Software\Avast\aswidsagent.exe
                            (services.exe ->) (AVAST Software s.r.o. → AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
                            (services.exe ->) (Hewlett-Packard Company) [File not signed] C:\Program Files\Common Files\LightScribe\LSSrvc.exe
                            (services.exe ->) (Malwarebytes Corporation → Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
                            (services.exe ->) (Microsoft Windows → Microsoft Corporation) C:\WINDOWS\System32\SLsvc.exe
                            (services.exe ->) (Microsoft Windows Hardware Compatibility Publisher → Conexant Systems, Inc.) C:\WINDOWS\System32\drivers\XAudio.exe
                            (svchost.exe ->) (Intel Corporation → Intel Corporation) C:\WINDOWS\System32\igfxsrvc.exe
                            (svchost.exe ->) (Microsoft Windows → Microsoft Corporation) C:\WINDOWS\ehome\ehmsas.exe
                            (svchost.exe ->) (Microsoft Windows → Microsoft Corporation) C:\WINDOWS\System32\mobsync.exe
                            (taskeng.exe ->) (AVAST Software s.r.o. → AVAST Software) C:\Program Files\AVAST Software\Avast\AvEmUpdate.exe

                            ==================== Registry (Whitelisted) ===================

                            (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

                            HKLM...\Run: [hpsysdrv] => c:\hp\support\hpsysdrv.exe [65536 2007-04-18] (Hewlett-Packard Company) [File not signed]
                            HKLM...\Run: [OsdMaestro] => C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe [118784 2007-02-15] (OsdMaestro) [File not signed]
                            HKLM...\Run: [RtHDVCpl] => C:\Windows\RtHDVCpl.exe [4874240 2008-01-15] (Microsoft Windows Hardware Compatibility Publisher → Realtek Semiconductor)
                            HKLM...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvLaunch.exe [242392 2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                            HKLM\SOFTWARE\Policies\Microsoft\Windows Defender: Restriction <==== ATTENTION
                            HKU\S-1-5-21-2314338359-2121603862-2684469121-1000...\Run: [ehTray.exe] => C:\Windows\ehome\ehTray.exe [125952 2008-01-19] (Microsoft Windows → Microsoft Corporation)
                            HKU\S-1-5-21-2314338359-2121603862-2684469121-1000...\Run: [Aim] => C:\Program Files\AIM\aim.exe [4156312 2017-02-23] (AOL Inc. → AOL Inc.)

                            ==================== Scheduled Tasks (Whitelisted) ============

                            (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

                            Task: {7C040E69-E581-4AC7-8EB4-91071E0C4223} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [153168 2017-08-09] (Google Inc → Google Inc.)
                            Task: {82D27DDD-CDE9-4646-8F0E-62E5BACA334D} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [153168 2017-08-09] (Google Inc → Google Inc.)
                            Task: {AB2E9287-6A5A-4902-9415-5286C3725604} - System32\Tasks\Avast Emergency Update => C:\Program Files\AVAST Software\Avast\AvEmUpdate.exe [2762968 2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                            Task: {C33B7959-E56A-475B-BCD0-562348DC4289} - System32\Tasks\Avast Software\Overseer => C:\Program Files\Common Files\Avast Software\Overseer\overseer.exe [1630008 2018-05-31] (AVAST Software s.r.o. → AVAST Software)

                            (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

                            Task: C:\Windows\Tasks\User_Feed_Synchronization-{2216E477-7DEF-4482-AD03-D42193D074E7}.job => C:\Windows\system32\msfeedssync.exe

                            ==================== Internet (Whitelisted) ====================

                            (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

                            Tcpip\Parameters: [DhcpNameServer] 68.105.28.11 68.105.29.11 68.105.28.12
                            Tcpip..\Interfaces{73B646CC-8C74-4151-84F9-23E4B03FD810}: [DhcpNameServer] 68.105.28.11 68.105.29.11 68.105.28.12
                            [HEADING=1]FireFox:[/HEADING]
                            FF ProfilePath: C:\Users\John\AppData\Roaming\Mozilla\Firefox\Prof iles\su7k0ty2.default-1670861870862 [2022-12-16]
                            FF Extension: (Avast SafePrice) - C:\Users\John\AppData\Roaming\Mozilla\Firefox\Prof iles\su7k0ty2.default-1670861870862\Extensionssp@avast.com.xpi [2022-12-15] [UpdateUrl:hxxps://firefoxext.avcdn.net/firefoxext/avast/sp/update.json]
                            FF Extension: (Avast Online Security) - C:\Users\John\AppData\Roaming\Mozilla\Firefox\Prof iles\su7k0ty2.default-1670861870862\Extensionswrc@avast.com.xpi [2022-12-15]
                            FF HKLM...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
                            FF Extension: (Microsoft .NET Framework Assistant) - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension [2009-07-15] [Legacy] [not signed]
                            FF Plugin: @adobe.com/FlashPlayer → C:\Windows\system32\Macromed\Flash\NPSWF32_32_0_0_ 465.dll [2020-12-08] (Adobe Inc. → ) [File not signed]
                            FF Plugin: @java.com/DTPlugin,version=11.91.2 → C:\Program Files\Java\jre1.8.0_91\bin\dtplugin\npDeployJava1. dll [2016-05-10] (Oracle America, Inc. → Oracle Corporation)
                            FF Plugin: @java.com/JavaPlugin,version=11.91.2 → C:\Program Files\Java\jre1.8.0_91\bin\plugin2\npjp2.dll [2016-05-10] (Oracle America, Inc. → Oracle Corporation)
                            FF Plugin: @microsoft.com/WPF,version=3.5 → c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll [2008-07-29] (Microsoft Corporation → Microsoft Corporation)
                            FF Plugin: Adobe Reader → C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll [2015-09-24] (Adobe Systems, Incorporated → Adobe Systems Inc.)
                            [HEADING=1]Chrome:[/HEADING]
                            CHR Profile: C:\Users\John\AppData\Local\Google\Chrome\User Data\Default [2022-12-16]
                            CHR DownloadDir: C:\Users\John\Desktop
                            CHR Notifications: Default → hxxps://www.facebook.com; hxxps://www.facebook.com
                            CHR Extension: (Slides) - C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhon fmgoek [2017-10-13]
                            CHR Extension: (Docs) - C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfi lokake [2017-10-13]
                            CHR Extension: (Google Drive) - C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigk jlhalf [2018-10-17]
                            CHR Extension: (YouTube) - C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldk acnbeo [2017-08-09]
                            CHR Extension: (Sheets) - C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpeb giejap [2017-10-13]
                            CHR Extension: (Google Docs Offline) - C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdl olhkhi [2020-07-06]
                            CHR Extension: (Chrome Web Store Payments) - C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccm gmieda [2019-10-01]
                            CHR Extension: (Gmail) - C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoe jaedia [2019-04-25]
                            CHR HKLM...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki]

                            ==================== Services (Whitelisted) ===================

                            (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

                            S3 AdobeFlashPlayerUpdateSvc; C:\Windows\system32\Macromed\Flash\FlashPlayerUpda teService.exe [335416 2020-12-08] (Adobe Inc. → Adobe) [File not signed]
                            R3 aswbIDSAgent; C:\Program Files\AVAST Software\Avast\aswidsagent.exe [6799632 2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                            R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [324000 2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                            S2 HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [65536 2007-09-19] (Hewlett-Packard) [File not signed]
                            R2 LightScribeService; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [73728 2009-03-17] (Hewlett-Packard Company) [File not signed]
                            R2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe [4753104 2018-05-09] (Malwarebytes Corporation → Malwarebytes)
                            S2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [272952 2008-01-19] (Microsoft Windows → Microsoft Corporation)
                            R2 XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [386560 2007-10-18] (Microsoft Windows Hardware Compatibility Publisher → Conexant Systems, Inc.)

                            ===================== Drivers (Whitelisted) ===================

                            (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

                            R1 aswArPot; C:\Windows\System32\drivers\aswArPot.sys [167480 2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                            R1 aswbidsdriver; C:\Windows\System32\drivers\aswbidsdriverx.sys [188976 2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                            R0 aswbidsh; C:\Windows\System32\drivers\aswbidshx.sys [165384 2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                            R0 aswblog; C:\Windows\System32\drivers\aswblogx.sys [284256 2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                            R0 aswbuniv; C:\Windows\System32\drivers\aswbunivx.sys [57904 2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                            R1 aswHdsKe; C:\Windows\System32\drivers\aswHdsKe.sys [183176 2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                            S3 aswHwid; C:\Windows\System32\drivers\aswHwid.sys [42736 2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                            R1 aswKbd; C:\Windows\System32\drivers\aswKbd.sys [40688 2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                            R2 aswMonFlt; C:\Windows\System32\drivers\aswMonFlt.sys [135200 2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                            R1 aswRdr; C:\Windows\System32\drivers\aswRdr.sys [70640 2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                            R0 aswRvrt; C:\Windows\System32\drivers\aswRvrt.sys [72800 2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                            R1 aswSnx; C:\Windows\System32\drivers\aswSnx.sys [784552 2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                            R1 aswSP; C:\Windows\System32\drivers\aswSP.sys [397984 2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                            R3 aswStmXP; C:\Windows\System32\drivers\aswStmXP.sys [146584 2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                            R0 aswVmm; C:\Windows\System32\drivers\aswVmm.sys [310200 2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                            R1 ESProtectionDriver; C:\Windows\system32\drivers\mbae.sys [128736 2018-04-26] (Malwarebytes Corporation → Malwarebytes)
                            R3 HSF_DP; C:\Windows\System32\DRIVERS\HSX_DP.sys [980992 2008-05-08] (Microsoft Windows Hardware Compatibility Publisher → Conexant Systems, Inc.)
                            R3 HSXHWBS2; C:\Windows\System32\DRIVERS\HSXHWBS2.sys [266752 2008-05-08] (Microsoft Windows Hardware Compatibility Publisher → Conexant Systems, Inc.)
                            S4 iteatapi; C:\Windows\system32\drivers\iteatapi.sys [35944 2006-11-02] (Microsoft Windows → Integrated Technology Express, Inc.)
                            S4 iteraid; C:\Windows\system32\drivers\iteraid.sys [35944 2006-11-02] (Microsoft Windows → Integrated Technology Express, Inc.)
                            R2 MBAMChameleon; C:\Windows\System32\Drivers\MbamChameleon.sys [165088 2022-12-15] (Malwarebytes Corporation → Malwarebytes)
                            R3 MBAMProtection; C:\Windows\System32\DRIVERS\mbam.sys [40160 2022-12-15] (Malwarebytes Corporation → Malwarebytes)
                            R3 MBAMSwissArmy; C:\Windows\System32\Drivers\mbamswissarmy.sys [220896 2022-12-15] (Malwarebytes Corporation → Malwarebytes)
                            R3 MBAMWebProtection; C:\Windows\System32\DRIVERS\mwac.sys [70264 2022-12-16] (Malwarebytes Corporation → Malwarebytes)
                            R2 mdmxsdk; C:\Windows\System32\DRIVERS\mdmxsdk.sys [12672 2006-06-19] (Microsoft Windows Hardware Compatibility Publisher → Conexant)
                            S4 Mraid35x; C:\Windows\system32\drivers\mraid35x.sys [33384 2006-11-02] (Microsoft Windows → LSI Logic Corporation)
                            S4 ntrigdigi; C:\Windows\system32\drivers\ntrigdigi.sys [20608 2006-11-02] (Microsoft Windows → N-trig Innovative Technologies)
                            R3 RTL8169; C:\Windows\System32\DRIVERS\Rtlh86.sys [91648 2007-08-03] (Microsoft Windows Hardware Compatibility Publisher → Realtek Corporation)
                            R2 tifsfilter; C:\Windows\System32\DRIVERS\tifsfilt.sys [44384 2009-01-23] (Acronis, Inc → Acronis)
                            S4 uliahci; C:\Windows\system32\drivers\uliahci.sys [235112 2006-11-02] (Microsoft Windows → ULi Electronics Inc.)
                            S4 UlSata; C:\Windows\system32\drivers\ulsata.sys [98408 2006-11-02] (Microsoft Windows → Promise Technology, Inc.)
                            S4 ulsata2; C:\Windows\system32\drivers\ulsata2.sys [115816 2006-11-02] (Microsoft Windows → Promise Technology, Inc.)
                            S3 wanatw; C:\Windows\System32\DRIVERS\wanatw4.sys [33588 2006-11-01] (Microsoft Windows Hardware Compatibility Publisher → America Online, Inc.)
                            R3 winachsf; C:\Windows\System32\DRIVERS\HSX_CNXT.sys [661504 2008-05-08] (Microsoft Windows Hardware Compatibility Publisher → Conexant Systems, Inc.)
                            R2 XAudio; C:\Windows\System32\DRIVERS\xaudio.sys [8704 2007-10-18] (Microsoft Windows Hardware Compatibility Publisher → Conexant Systems, Inc.)
                            S4 blbdrive; \SystemRoot\system32\drivers\blbdrive.sys
                            S3 IpInIp; system32\DRIVERS\ipinip.sys
                            S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys
                            S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys
                            S3 SymIM; system32\DRIVERS\SymIM.sys
                            S3 SymIMMP; system32\DRIVERS\SymIM.sys

                            ==================== NetSvcs (Whitelisted) ===================

                            (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

                            ==================== One month (created) (Whitelisted) =========

                            (If an entry is included in the fixlist, the file/folder will be moved.)

                            2022-12-16 09:48 - 2022-12-16 09:51 - 000015186 _____ C:\Users\John\Downloads\FRST.txt
                            2022-12-16 09:21 - 2022-12-16 09:21 - 013471344 _____ C:\Users\John\Downloads\mb-support-1.8.7.918.exe
                            2022-12-15 23:53 - 2022-12-15 23:53 - 000220896 _____ (Malwarebytes) C:\Windows\system32\Drivers\mbamswissarmy.sys
                            2022-12-15 23:38 - 2022-12-15 23:38 - 000000000 ____D C:\Users\John\AppData\Roaming\AVAST Software
                            2022-12-15 23:08 - 2022-12-15 23:08 - 000001795 _____ C:\Users\Public\Desktop\Avast Free Antivirus.lnk
                            2022-12-15 23:08 - 2022-12-15 23:08 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVAST Software
                            2022-12-15 23:05 - 2022-12-15 22:44 - 000323288 _____ (AVAST Software) C:\Windows\system32\aswBoot.exe
                            2022-12-15 23:04 - 2022-12-15 23:54 - 000040160 _____ (Malwarebytes) C:\Windows\system32\Drivers\mbam.sys
                            2022-12-15 23:03 - 2022-12-16 09:08 - 000070264 _____ (Malwarebytes) C:\Windows\system32\Drivers\mwac.sys
                            2022-12-15 23:03 - 2022-12-15 23:03 - 000165088 _____ (Malwarebytes) C:\Windows\system32\Drivers\MbamChameleon.sys
                            2022-12-15 22:45 - 2022-12-15 23:06 - 000784552 _____ (AVAST Software) C:\Windows\system32\Drivers\aswSnx.sys
                            2022-12-15 22:45 - 2022-12-15 23:06 - 000397984 _____ (AVAST Software) C:\Windows\system32\Drivers\aswSP.sys
                            2022-12-15 22:45 - 2022-12-15 23:06 - 000183176 _____ (AVAST Software) C:\Windows\system32\Drivers\aswHdsKe.sys
                            2022-12-15 22:45 - 2022-12-15 23:06 - 000135200 _____ (AVAST Software) C:\Windows\system32\Drivers\aswMonFlt.sys
                            2022-12-15 22:45 - 2022-12-15 23:05 - 000003824 _____ C:\Windows\system32\Tasks\Avast Emergency Update
                            2022-12-15 22:45 - 2022-12-15 22:44 - 000310200 _____ (AVAST Software) C:\Windows\system32\Drivers\aswVmm.sys
                            2022-12-15 22:45 - 2022-12-15 22:44 - 000284256 _____ (AVAST Software) C:\Windows\system32\Drivers\aswblogx.sys
                            2022-12-15 22:45 - 2022-12-15 22:44 - 000188976 _____ (AVAST Software) C:\Windows\system32\Drivers\aswbidsdriverx.sys
                            2022-12-15 22:45 - 2022-12-15 22:44 - 000167480 _____ (AVAST Software) C:\Windows\system32\Drivers\aswArPot.sys
                            2022-12-15 22:45 - 2022-12-15 22:44 - 000165384 _____ (AVAST Software) C:\Windows\system32\Drivers\aswbidshx.sys
                            2022-12-15 22:45 - 2022-12-15 22:44 - 000146584 _____ (AVAST Software) C:\Windows\system32\Drivers\aswStmXP.sys
                            2022-12-15 22:45 - 2022-12-15 22:44 - 000072800 _____ (AVAST Software) C:\Windows\system32\Drivers\aswRvrt.sys
                            2022-12-15 22:45 - 2022-12-15 22:44 - 000070640 _____ (AVAST Software) C:\Windows\system32\Drivers\aswRdr.sys
                            2022-12-15 22:45 - 2022-12-15 22:44 - 000057904 _____ (AVAST Software) C:\Windows\system32\Drivers\aswbunivx.sys
                            2022-12-15 22:45 - 2022-12-15 22:44 - 000042736 _____ (AVAST Software) C:\Windows\system32\Drivers\aswHwid.sys
                            2022-12-15 22:45 - 2022-12-15 22:44 - 000040688 _____ (AVAST Software) C:\Windows\system32\Drivers\aswKbd.sys
                            2022-12-15 22:43 - 2022-12-15 22:43 - 000000000 ____D C:\Program Files\AVAST Software
                            2022-12-15 22:42 - 2022-12-15 22:42 - 000268488 _____ (AVAST Software) C:\Users\John\Downloads\avast_free_antivirus_setup _online.exe
                            2022-12-15 21:57 - 2022-12-15 21:57 - 000000000 ____D C:\Users\John\AppData\Roaming\Crystal Security
                            2022-12-15 21:53 - 2022-12-15 21:53 - 001653248 _____ C:\Users\John\Downloads\crystal_security_3.7.0.40_ setup.msi
                            2022-12-15 16:37 - 2022-12-15 16:37 - 000001861 _____ C:\Users\Public\Desktop\Malwarebytes.lnk
                            2022-12-15 16:37 - 2022-12-15 16:37 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes
                            2022-12-15 16:37 - 2022-12-15 16:37 - 000000000 ____D C:\ProgramData\MB2Migration
                            2022-12-15 16:37 - 2022-12-15 16:37 - 000000000 ____D C:\Program Files\Malwarebytes
                            2022-12-15 16:37 - 2018-04-26 05:36 - 000128736 _____ (Malwarebytes) C:\Windows\system32\Drivers\mbae.sys
                            2022-12-15 16:36 - 2022-12-15 16:36 - 076534856 _____ (Malwarebytes ) C:\Users\John\Downloads\mb3-setup-legacywos-3.5.1.2522-1.0.365-1.0.5292.exe
                            2022-12-15 10:06 - 2022-12-15 14:28 - 000000000 ____D C:\AdwCleaner
                            2022-12-15 10:05 - 2022-12-15 10:05 - 007622344 _____ (Malwarebytes) C:\Users\John\Downloads\adwcleaner_7.4.2.exe
                            2022-12-14 21:09 - 2022-12-14 21:09 - 002078720 _____ (Farbar) C:\Users\John\Downloads\FRST(4).exe
                            2022-12-14 13:28 - 2022-12-14 13:28 - 002078720 _____ (Farbar) C:\Users\John\Downloads\FRST(3).exe
                            2022-12-14 13:09 - 2022-12-14 13:09 - 002078720 _____ (Farbar) C:\Users\John\Downloads\FRST(2).exe
                            2022-12-14 12:25 - 2022-12-14 21:14 - 000031222 _____ C:\Users\John\Downloads\Fixlog.txt
                            2022-12-14 12:25 - 2022-12-14 12:25 - 002078720 _____ (Farbar) C:\Users\John\Downloads\FRST(1).exe
                            2022-12-14 12:25 - 2022-12-14 12:25 - 000010756 _____ C:\Users\John\Downloads\drcqvejgwpo.txt
                            2022-12-14 12:22 - 2022-12-14 12:22 - 002078720 _____ (Farbar) C:\Users\John\Downloads\FRST.exe
                            2022-12-14 12:15 - 2022-12-14 12:15 - 000001157 _____ C:\Users\John\Desktop\kprm-20221214121525.txt
                            2022-12-14 12:15 - 2022-12-14 12:15 - 000000000 ____D C:\KPRM
                            2022-12-14 08:46 - 2022-12-16 09:49 - 000000000 ____D C:\FRST
                            2022-12-14 08:30 - 2022-12-14 08:30 - 002821616 _____ (Opera Software) C:\Users\John\Downloads\OperaSetup(5).exe
                            2022-12-14 08:29 - 2022-12-14 08:29 - 002821640 _____ (Opera Software) C:\Users\John\Downloads\OperaSetup(4).exe
                            2022-12-14 08:03 - 2022-12-14 08:03 - 002821616 _____ (Opera Software) C:\Users\John\Downloads\OperaSetup(3).exe
                            2022-12-14 08:02 - 2022-12-14 08:02 - 002821640 _____ (Opera Software) C:\Users\John\Downloads\OperaSetup(2).exe
                            2022-12-14 07:37 - 2022-12-14 07:38 - 002821952 _____ (Opera Software) C:\Users\John\Downloads\OperaSetup(1).exe
                            2022-12-13 16:32 - 2022-12-13 16:32 - 002821976 _____ (Opera Software) C:\Users\John\Downloads\OperaSetup.exe
                            2022-12-12 11:18 - 2022-12-12 11:18 - 000000000 ____D C:\Users\John\Desktop\Old Firefox Data
                            2022-12-12 02:15 - 2022-12-12 02:15 - 000145216 _____ C:\Windows\Minidump\Mini121222-01.dmp
                            2022-12-04 08:25 - 2022-12-04 08:25 - 000145216 _____ C:\Windows\Minidump\Mini120422-01.dmp
                            2022-12-01 18:40 - 2022-12-01 18:40 - 000145216 _____ C:\Windows\Minidump\Mini120122-01.dmp
                            2022-11-27 20:43 - 2022-11-27 20:43 - 000145216 _____ C:\Windows\Minidump\Mini112722-01.dmp
                            2022-11-25 15:46 - 2022-11-25 15:46 - 000145216 _____ C:\Windows\Minidump\Mini112522-01.dmp
                            2022-11-24 13:53 - 2022-11-24 13:53 - 000145216 _____ C:\Windows\Minidump\Mini112422-01.dmp

                            ==================== One month (modified) ==================

                            (If an entry is included in the fixlist, the file/folder will be moved.)

                            2022-12-16 09:50 - 2006-11-02 07:47 - 000003568 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
                            2022-12-16 09:50 - 2006-11-02 07:47 - 000003568 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
                            2022-12-16 09:28 - 2015-02-18 02:48 - 000000000 ____D C:\Program Files\Google
                            2022-12-16 05:14 - 2016-11-16 18:21 - 000000000 ____D C:\Users\John\AppData\LocalLow\Mozilla
                            2022-12-15 23:53 - 2006-11-02 06:18 - 000000000 ____D C:\Windows\inf
                            2022-12-15 23:51 - 2018-06-21 06:20 - 000000000 ____D C:\Users\John\AppData\Local\AVAST Software
                            2022-12-15 23:49 - 2006-11-02 08:01 - 000000006 ____H C:\Windows\Tasks\SA.DAT
                            2022-12-15 23:48 - 2006-11-02 08:01 - 000032560 _____ C:\Windows\Tasks\SCHEDLGU.TXT
                            2022-12-15 23:03 - 2017-08-29 15:28 - 000000000 _____ C:\Windows\system32\last.dump
                            2022-12-15 22:42 - 2016-06-08 09:43 - 000000000 ____D C:\ProgramData\AVAST Software
                            2022-12-15 21:40 - 2007-11-18 21:42 - 000000000 ___HD C:\Program Files\InstallShield Installation Information
                            2022-12-15 21:32 - 2007-11-18 21:32 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PC Help & Tools
                            2022-12-15 21:29 - 2007-11-18 21:49 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HP
                            2022-12-15 21:09 - 2007-11-18 22:11 - 000000000 ____D C:\ProgramData\WildTangent
                            2022-12-15 21:07 - 2006-11-02 07:37 - 000000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Games
                            2022-12-15 17:13 - 2009-01-23 18:47 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Auslogics
                            2022-12-15 16:37 - 2012-04-03 22:34 - 000000000 ____D C:\ProgramData\Malwarebytes
                            2022-12-15 14:28 - 2008-05-28 15:43 - 000000000 ____D C:\Users\John\AppData\Roaming\Yahoo!
                            2022-12-15 10:30 - 2009-01-25 11:24 - 000000000 ____D C:\Users\John\AppData\Local\Yahoo
                            2022-12-15 10:29 - 2007-11-18 22:15 - 000000000 ____D C:\Program Files\Yahoo!
                            2022-12-13 08:36 - 2017-02-01 19:12 - 000000000 ___SD C:\Users\John\AppData\LocalLow\Temp
                            2022-12-12 02:15 - 2008-08-01 14:35 - 000000000 ____D C:\Windows\Minidump
                            2022-12-12 02:14 - 2019-01-01 18:18 - 230307517 _____ C:\Windows\MEMORY.DMP
                            2022-12-10 21:11 - 2017-12-06 09:06 - 000000000 ____D C:\Windows\system32\Tasks\Avast Software
                            2022-12-10 21:11 - 2017-08-09 22:31 - 000003322 _____ C:\Windows\system32\Tasks\GoogleUpdateTaskMachineU A
                            2022-12-10 21:11 - 2017-08-09 22:31 - 000003194 _____ C:\Windows\system32\Tasks\GoogleUpdateTaskMachineC ore
                            2022-12-09 13:56 - 2011-05-14 04:56 - 000000000 ____D C:\Users\John\AppData\Roaming\HpUpdate
                            2022-11-30 23:31 - 2008-05-28 14:26 - 000000000 ____D C:\Users\John
                            2022-11-30 23:31 - 2006-11-02 06:18 - 000000000 ____D C:\Windows\system32\spool
                            2022-11-30 23:31 - 2006-11-02 06:18 - 000000000 ____D C:\Windows\system32\Msdtc
                            2022-11-30 23:31 - 2006-11-02 06:18 - 000000000 ____D C:\Windows\registration
                            2022-11-30 23:31 - 2006-11-02 05:22 - 033554432 _____ C:\Windows\system32\config\software_previous
                            2022-11-30 23:31 - 2006-11-02 05:22 - 028573696 _____ C:\Windows\system32\config\system_previous
                            2022-11-30 23:26 - 2006-11-02 05:22 - 039583744 _____ C:\Windows\system32\config\components_previous
                            2022-11-30 23:26 - 2006-11-02 05:22 - 000053248 _____ C:\Windows\system32\config\sam_previous
                            2022-11-30 20:22 - 2006-11-02 05:22 - 000524288 _____ C:\Windows\system32\config\default_previous
                            2022-11-30 20:22 - 2006-11-02 05:22 - 000020480 _____ C:\Windows\system32\config\security_previous

                            ==================== Files in the root of some directories ========

                            2008-05-28 14:59 - 2022-05-31 09:00 - 000005892 _____ () C:\Users\John\AppData\Local\d3d9caps.dat
                            2009-01-23 18:47 - 2014-08-28 23:05 - 000007680 _____ () C:\Users\John\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

                            ==================== SigCheck ============================

                            (There is no automatic fix for files that do not pass verification.)

                            LastRegBack: 2022-12-16 00:01
                            ==================== End of FRST.txt ========================

                            Comment

                            • jxdama
                              PCHF Member
                              • Dec 2022
                              • 666

                              #179
                              [HEADING=1]Additional scan result of Farbar Recovery Scan Tool (x86) Version: 11-12-2022
                              Ran by John (16-12-2022 10:13:40)
                              Running from C:\Users\John\Downloads
                              Microsoft® Windows Vista™ Home Premium Service Pack 1 (X86) (2008-05-28 22:18:41)
                              Boot Mode: Normal[/HEADING]
                              ==================== Accounts: =============================

                              (If an entry is included in the fixlist, it will be removed.)

                              Administrator (S-1-5-21-2314338359-2121603862-2684469121-500 - Administrator - Disabled)
                              Guest (S-1-5-21-2314338359-2121603862-2684469121-501 - Limited - Disabled)
                              John (S-1-5-21-2314338359-2121603862-2684469121-1000 - Administrator - Enabled) => C:\Users\John

                              ==================== Security Center ========================

                              (If an entry is included in the fixlist, it will be removed.)

                              AV: Avast Antivirus (Enabled - Up to date) {8EA8924E-BC81-DC44-8BB0-8BAE75D86EBF}
                              AV: Malwarebytes (Enabled - Up to date) {23007AD3-69FE-687C-2629-D584AFFAF72B}
                              AS: Malwarebytes (Enabled - Up to date) {98619B37-4FC4-67F2-1C99-EEF6D47DBD96}
                              AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
                              AS: Avast Antivirus (Enabled - Up to date) {35C973AA-9ABB-D3CA-B100-B0DC0E5F2402}

                              ==================== Installed Programs ======================

                              (Only the adware programs with “Hidden” flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

                              Adobe Flash Player 32 ActiveX (HKLM...\Adobe Flash Player ActiveX) (Version: 32.0.0.465 - Adobe)
                              Adobe Flash Player 32 NPAPI (HKLM...\Adobe Flash Player NPAPI) (Version: 32.0.0.465 - Adobe)
                              Adobe Reader X (10.1.16) (HKLM...{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.16 - Adobe Systems Incorporated)
                              AIM 7 (HKLM...\AIM_7) (Version: - )
                              Avast Free Antivirus (HKLM...\Avast Antivirus) (Version: 18.8.2356 - AVAST Software)
                              Avast Update Helper (HKLM...{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.4.141.333 - AVAST Software) Hidden
                              Compatibility Pack for the 2007 Office system (HKLM...{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
                              CyberLink DVD Suite Deluxe (HKLM...{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 5.5.1019 - CyberLink Corp.)
                              Google Chrome (HKLM...\Google Chrome) (Version: 49.0.2623.112 - Google Inc.)
                              Hewlett-Packard Active Check (HKLM...{254C37AA-6B72-4300-84F6-98A82419187E}) (Version: 1.1.11.0 - Hewlett-Packard) Hidden
                              Hewlett-Packard Asset Agent for Health Check (HKLM...{669D4A35-146B-4314-89F1-1AC3D7B88367}) (Version: 2.0.62.5 - HP) Hidden
                              HP Advisor (HKLM...{73A43E42-3658-4DD9-8551-FACDA3632538}) (Version: 3.1.9152.3107 - Hewlett-Packard)
                              HP Customer Feedback (HKLM...{9DBA770F-BF73-4D39-B1DF-6035D95268FC}) (Version: 1.0.0 - Hewlett-Packard) Hidden
                              HP Easy Setup - Frontend (HKLM...{9885A11E-60E4-417C-B58B-8B31B21C0B8A}) (Version: 5.4.0.2430 - Hewlett-Packard)
                              HP On-Screen Cap/Num/Scroll Lock Indicator (HKLM...\OsdMaestro) (Version: - Hewlett-Packard)
                              HP Photosmart Essential 2.5 (HKLM...\HP Photosmart Essential) (Version: 2.5 - HP)
                              Intel(R) Graphics Media Accelerator Driver (HKLM...\HDMI) (Version: - )
                              Java 8 Update 91 (HKLM...{26A24AE4-039D-4CA4-87B4-2F83218091F0}) (Version: 8.0.910.14 - Oracle Corporation)
                              K-Lite Codec Pack 10.6.5 Basic (HKLM...\KLiteCodecPack_is1) (Version: 10.6.5 - )
                              LabelPrint (HKLM...{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.2.2209 - CyberLink Corp.)
                              LightScribe System Software (HKLM...{7F10292C-A190-4176-A665-A1ED3478DF86}) (Version: 1.18.3.2 - LightScribe)
                              LightScribe Template Labeler (HKLM...{3EBA6E7C-3DF6-48AE-B87B-4CAFB2C1C3F7}) (Version: 1.10.13.1 - LightScribe)
                              Malwarebytes version 3.5.1.2522 (HKLM...{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}is1) (Version: 3.5.1.2522 - Malwarebytes)
                              Microsoft .NET Framework 3.5 SP1 (HKLM...{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}) (Version: 3.5.30729 - Microsoft Corporation) Hidden
                              Microsoft .NET Framework 3.5 SP1 (HKLM...\Microsoft .NET Framework 3.5 SP1) (Version: - Microsoft Corporation)
                              Microsoft .NET Framework 4 Client Profile (HKLM...{3C3901C5-3455-3E0A-A214-0B093A5070A6}) (Version: 4.0.30319 - Microsoft Corporation) Hidden
                              Microsoft .NET Framework 4 Client Profile (HKLM...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
                              Microsoft Office Home and Student 60 day trial (HKLM...\OfficeTrial) (Version: - )
                              Microsoft Office PowerPoint Viewer 2007 (English) (HKLM...{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
                              Microsoft Visual C++ 2005 Redistributable (HKLM...{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
                              Microsoft Visual C++ 2005 Redistributable (HKLM...{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.363 - Microsoft Corporation)
                              Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM...{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
                              Microsoft Works (HKLM...{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
                              Mozilla Firefox 52.9.0 ESR (x86 en-US) (HKLM...\Mozilla Firefox 52.9.0 ESR (x86 en-US)) (Version: 52.9.0 - Mozilla)
                              Mozilla Maintenance Service (HKLM...\MozillaMaintenanceService) (Version: 52.9.0.6746 - Mozilla)
                              MSN (HKLM...\MSNINST) (Version: - )
                              muvee autoProducer 6.1 (HKLM...{E8C2622C-9FF1-4F60-8008-A0208154F9F3}) (Version: 6.10.050 - muvee Technologies)
                              Power2Go (HKLM...{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 5.6.3417 - CyberLink Corp.)
                              PowerDirector (HKLM...\InstallShield
                              {CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 6.5.2209 - CyberLink Corp.)
                              Python 2.5 (HKLM...{0A2C5854-557E-48C8-835A-3B9F074BDCAA}) (Version: 2.5.150 - Martin v. Löwis)
                              Realtek High Definition Audio Driver (HKLM...{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5548 - Realtek Semiconductor Corp.)
                              RTC Client API v1.2 (HKLM...{44CDBD1B-89FB-4E02-8319-2A4C550F664A}) (Version: 1.2.0000 - Microsoft)
                              Snapfish Picture Mover (HKLM...{029B5901-1F27-4347-9923-E8ACC8F54E15}) (Version: 1.9.0.16 - HP Snapfish)
                              Soft Data Fax Modem with SmartCP (HKLM...\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_2 00C14F1) (Version: 7.74.00 - Conexant Systems)
                              Visual Studio 2012 x86 Redistributables (HKLM...{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
                              WeatherBug Gadget (HKLM...{209CDA54-D390-46A2-A97C-7BF61734418D}) (Version: 1.0.0.6 - AWS Convergence Technologies) Hidden

                              ==================== Custom CLSID (Whitelisted): ==============

                              (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

                              SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - C:\Windows\System32\webcheck.dll (Microsoft Windows → Microsoft Corporation)
                              ShellIconOverlayIdentifiers: [00asw] → {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShell.dll [2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                              ContextMenuHandlers1: [avast] → {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShell.dll [2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                              ContextMenuHandlers3: [00asw] → {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShell.dll [2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                              ContextMenuHandlers3: [MBAMShlExt] → {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2018-05-09] (Malwarebytes Corporation → Malwarebytes)
                              ContextMenuHandlers5: [igfxcui] → {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => C:\Windows\system32\igfxpph.dll [2008-03-25] (Microsoft Windows Hardware Compatibility Publisher → Intel Corporation)
                              ContextMenuHandlers6: [avast] → {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShell.dll [2022-12-15] (AVAST Software s.r.o. → AVAST Software)
                              ContextMenuHandlers6: [MBAMShlExt] → {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2018-05-09] (Malwarebytes Corporation → Malwarebytes)

                              ==================== Codecs (Whitelisted) ====================

                              ==================== Shortcuts & WMI ========================

                              ==================== Loaded Modules (Whitelisted) =============

                              2022-12-15 23:08 - 2022-12-15 23:08 - 048936448 _____ () [File not signed] C:\Program Files\AVAST Software\Avast\libcef.dll
                              2017-08-09 23:28 - 2016-09-06 11:00 - 000147456 _____ () [File not signed] C:\Users\John\AppData\Local\Google\Chrome\User Data\SwiftShader\3.3.0.1\libegl.dll
                              2017-08-09 23:28 - 2016-09-06 11:00 - 005197312 _____ () [File not signed] C:\Users\John\AppData\Local\Google\Chrome\User Data\SwiftShader\3.3.0.1\libglesv2.dll
                              2017-02-23 16:47 - 2017-02-23 16:47 - 000752128 _____ (AOL Inc.) [File not signed] [File is in use] C:\Program Files\AIM\acccore.dll
                              2017-02-23 16:47 - 2017-02-23 16:47 - 001208320 _____ (AOL Inc.) [File not signed] C:\Program Files\AIM\coolcore61.dll
                              2017-02-23 16:47 - 2017-02-23 16:47 - 000252928 _____ (AOL Inc.) [File not signed] C:\Program Files\AIM\xprt6.dll
                              2010-01-06 01:03 - 2010-01-06 01:03 - 000163840 _____ (AOL Inc.) [File not signed] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
                              2022-12-16 07:57 - 2022-12-16 07:57 - 000477592 _____ (Avast Software s.r.o. → Avast Software) [File not signed] [File is in use] C:\Program Files\AVAST Software\Avast\defs\22121604\arPot.dll
                              2022-12-16 07:57 - 2022-12-16 07:57 - 000378264 _____ (Avast Software s.r.o. → Avast Software) [File not signed] [File is in use] C:\Program Files\AVAST Software\Avast\defs\22121604\aswArray.dll
                              2022-12-16 07:57 - 2022-12-16 07:57 - 000566680 _____ (Avast Software s.r.o. → Avast Software) [File not signed] [File is in use] C:\Program Files\AVAST Software\Avast\defs\22121604\aswCmnBS.dll
                              2022-12-16 07:57 - 2022-12-16 07:57 - 000440728 _____ (Avast Software s.r.o. → Avast Software) [File not signed] [File is in use] C:\Program Files\AVAST Software\Avast\defs\22121604\aswCmnIS.dll
                              2022-12-16 07:57 - 2022-12-16 07:57 - 000172952 _____ (Avast Software s.r.o. → Avast Software) [File not signed] [File is in use] C:\Program Files\AVAST Software\Avast\defs\22121604\aswCmnOS.dll
                              2022-12-16 07:57 - 2022-12-16 07:57 - 001753496 _____ (Avast Software s.r.o. → Avast Software) [File not signed] [File is in use] C:\Program Files\AVAST Software\Avast\defs\22121604\aswEngin.dll
                              2022-12-16 07:57 - 2022-12-16 07:57 - 000613784 _____ (Avast Software s.r.o. → Avast Software) [File not signed] [File is in use] C:\Program Files\AVAST Software\Avast\defs\22121604\aswFiDb.dll
                              2022-12-16 07:57 - 2022-12-16 07:57 - 000741272 _____ (Avast Software s.r.o. → Avast Software) [File not signed] [File is in use] C:\Program Files\AVAST Software\Avast\defs\22121604\aswRep.dll
                              2022-12-16 07:57 - 2022-12-16 07:57 - 000066456 _____ (Avast Software s.r.o. → Avast Software) [File not signed] [File is in use] C:\Program Files\AVAST Software\Avast\defs\22121604\uiExt.dll
                              2022-12-16 07:57 - 2022-12-16 07:57 - 000559000 _____ (Avast Software s.r.o. → Avast Software) [File not signed] C:\Program Files\AVAST Software\Avast\defs\22121604\aswCleanerDLL.dll
                              2022-12-16 07:57 - 2022-12-16 07:57 - 005220056 _____ (Avast Software s.r.o. → AVAST Software) [File not signed] C:\Program Files\AVAST Software\Avast\defs\22121604\bcuengine.dll
                              2022-12-16 07:57 - 2022-12-16 07:57 - 002467224 _____ (Avast Software s.r.o. → AVAST Software) [File not signed] C:\Program Files\AVAST Software\Avast\defs\22121604\swhealthex2.dll
                              2022-12-15 22:44 - 2022-12-15 22:44 - 002387776 _____ (AVAST Software s.r.o. → The OpenSSL Project, hxxp://www.openssl.org/) [File not signed] C:\Program Files\AVAST Software\Avast\libcrypto-1_1.dll
                              2022-12-15 22:44 - 2022-12-15 22:44 - 000512832 _____ (AVAST Software s.r.o. → The OpenSSL Project, hxxp://www.openssl.org/) [File not signed] C:\Program Files\AVAST Software\Avast\libssl-1_1.dll
                              2009-03-17 12:25 - 2009-03-17 12:25 - 000033792 _____ (Hewlett-Packard Company) [File not signed] C:\Program Files\Common Files\LightScribe\LSLog.dll
                              2009-03-17 12:25 - 2009-03-17 12:25 - 000110592 _____ (Hewlett-Packard Company) [File not signed] C:\Program Files\Common Files\LightScribe\LSSProxy.dll
                              2022-12-15 16:37 - 2018-05-01 11:10 - 001137152 _____ (Igor Pavlov) [File not signed] C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\7z.dll

                              ==================== Alternate Data Streams (Whitelisted) ========

                              ==================== Safe Mode (Whitelisted) ==================

                              (If an entry is included in the fixlist, it will be removed from the registry. The “AlternateShell” value will be restored.)

                              HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Min imal\MBAMService => “”=“Service”
                              HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Net work\MBAMService => “”=“Service”

                              ==================== Association (Whitelisted) =================

                              ==================== Internet Explorer (Version 8) (Whitelisted) ==========

                              HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://www.yahoo.com/?fr=hp-avast&type=avastbcl
                              HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = hxxps://search.yahoo.com/yhs/search?type=avastbcl&hspart=avast&hsimp=yhs-001&p={searchTerms}
                              HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
                              HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
                              HKU\S-1-5-21-2314338359-2121603862-2684469121-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://www.yahoo.com/?fr=hp-avast&type=avastbcl
                              HKU\S-1-5-21-2314338359-2121603862-2684469121-1000\Software\Microsoft\Internet Explorer\Main,Search Page = hxxps://search.yahoo.com/yhs/search?type=avastbcl&hspart=avast&hsimp=yhs-001&p={searchTerms}
                              SearchScopes: HKLM → DefaultScope {9CB96984-43C3-4D44-90EF-01466EFCF7BB} URL = hxxps://search.yahoo.com/yhs/search?type=avastbcl&hspart=avast&hsimp=yhs-001&p={searchTerms}
                              SearchScopes: HKLM → {0B4A10D1-FBD6-451d-BFDA-F03252B05984} URL = hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&query={searchTerms}&invocationT ype=tb50trie7
                              SearchScopes: HKLM → {55C1D719-5274-4281-A484-D799AE2BA7E5} URL = hxxp://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=hp-psdt
                              SearchScopes: HKLM → {6FFC5051-438A-4405-9F3C-54DFE9532F52} URL = hxxp://www.ask.com/web?q={searchTerms}&l=dis&o=uscqd
                              SearchScopes: HKLM → {9CB96984-43C3-4D44-90EF-01466EFCF7BB} URL = hxxps://search.yahoo.com/yhs/search?type=avastbcl&hspart=avast&hsimp=yhs-001&p={searchTerms}
                              SearchScopes: HKU\S-1-5-21-2314338359-2121603862-2684469121-1000 → DefaultScope {9CB96984-43C3-4D44-90EF-01466EFCF7BB} URL = hxxps://search.yahoo.com/yhs/search?type=avastbcl&hspart=avast&hsimp=yhs-001&p={searchTerms}
                              SearchScopes: HKU\S-1-5-21-2314338359-2121603862-2684469121-1000 → {0B4A10D1-FBD6-451d-BFDA-F03252B05984} URL = hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&query={searchTerms}&invocationT ype=tb50trie7
                              SearchScopes: HKU\S-1-5-21-2314338359-2121603862-2684469121-1000 → {55C1D719-5274-4281-A484-D799AE2BA7E5} URL = hxxp://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=hp-psdt
                              SearchScopes: HKU\S-1-5-21-2314338359-2121603862-2684469121-1000 → {8f6ecace-7280-4a70-834a-38c6fca77ee7} URL = hxxp://slirsredirect.search.aol.com/redirector/sredir?sredir=2706&query={searchTerms}&invocationT ype=bu10aiminstabie7
                              SearchScopes: HKU\S-1-5-21-2314338359-2121603862-2684469121-1000 → {9CB96984-43C3-4D44-90EF-01466EFCF7BB} URL = hxxps://search.yahoo.com/yhs/search?type=avastbcl&hspart=avast&hsimp=yhs-001&p={searchTerms}
                              BHO: Java™ Plug-In SSV Helper → {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} → C:\Program Files\Java\jre1.8.0_91\bin\ssv.dll [2016-05-10] (Oracle America, Inc. → Oracle Corporation)
                              BHO: Java™ Plug-In 2 SSV Helper → {DBC80044-A445-435b-BC74-9C25C1C588A9} → C:\Program Files\Java\jre1.8.0_91\bin\jp2ssv.dll [2016-05-10] (Oracle America, Inc. → Oracle Corporation)
                              DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
                              Handler: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll [2007-06-07] (Microsoft Corporation → Microsoft Corporation)

                              ==================== Hosts content: =========================

                              (If needed Hosts: directive could be included in the fixlist to reset Hosts.)

                              2006-11-02 05:23 - 2022-12-16 07:55 - 000000028 _____ C:\Windows\system32\drivers\etc\hosts
                              127.0.0.1 localhost

                              ==================== Other Areas ===========================

                              (Currently there is no automatic fix for this section.)

                              HKLM\System\CurrentControlSet\Control\Session Manager\Environment\Path → C:\ProgramData\Oracle\Java\javapath;%SystemRoot%\s ystem32;%SystemRoot%;%SystemRoot%\System32\Wbem;C: \hp\bin\Python;%SYSTEMROOT%\System32\WindowsPowerS hell\v1.0
                              HKU\S-1-5-21-2314338359-2121603862-2684469121-1000\Control Panel\Desktop\Wallpaper → C:\Windows\web\Wallpaper\img24.jpg
                              DNS Servers: 68.105.28.11 - 68.105.29.11
                              HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Pol icies\System => (ConsentPromptBehaviorAdmin: 2) (ConsentPromptBehaviorUser: 1) (EnableLUA: 1)
                              Windows Firewall is enabled.

                              ==================== MSCONFIG/TASK MANAGER disabled items ==

                              (If an entry is included in the fixlist, it will be removed.)

                              MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Snapfish Media Detector.lnk => C:\Windows\pss\Snapfish Media Detector.lnk.CommonStartup
                              MSCONFIG\startupreg: HP Health Check Scheduler => [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
                              MSCONFIG\startupreg: HPADVISOR => C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW,SYSTRAY

                              ==================== FirewallRules (Whitelisted) ================

                              (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

                              FirewallRules: [WinCollab-DFSR-In-TCP] => (Allow) C:\Windows\system32\dfsr.exe (Microsoft Windows → Microsoft Corporation)
                              FirewallRules: [WinCollab-DFSR-Out-TCP] => (Allow) C:\Windows\system32\dfsr.exe (Microsoft Windows → Microsoft Corporation)
                              FirewallRules: [WinCollab-In-TCP] => (Allow) C:\Program Files\Windows Collaboration\WinCollab.exe (Microsoft Windows → Microsoft Corporation)
                              FirewallRules: [WinCollab-Out-TCP] => (Allow) C:\Program Files\Windows Collaboration\WinCollab.exe (Microsoft Windows → Microsoft Corporation)
                              FirewallRules: [WinCollab-In-UDP] => (Allow) C:\Program Files\Windows Collaboration\WinCollab.exe (Microsoft Windows → Microsoft Corporation)
                              FirewallRules: [WinCollab-Out-UDP] => (Allow) C:\Program Files\Windows Collaboration\WinCollab.exe (Microsoft Windows → Microsoft Corporation)
                              FirewallRules: [{E8483AA0-B6A2-4E65-8E1A-487AF1D60F96}] => (Allow) c:\Program Files\Cyberlink\PowerDirector\PDR.EXE (CyberLink → CyberLink Corp.)
                              FirewallRules: [{FF70F5DB-A77F-4995-82F4-F392FE088383}] => (Allow) C:\Program Files\earthlink totalaccess\TaskPanl.exe (EarthLink → EarthLink, Inc.)
                              FirewallRules: [{7CA489F2-040E-4A14-B3CE-841374A39D14}] => (Allow) C:\Program Files\earthlink totalaccess\TaskPanl.exe (EarthLink → EarthLink, Inc.)
                              FirewallRules: [{6C9B8201-7929-4920-92D0-FBF369AB8F02}] => (Allow) C:\Program Files\earthlink totalaccess\TaskPanl.exe (EarthLink → EarthLink, Inc.)
                              FirewallRules: [{793C14E1-E9F1-43A0-81E3-5990CECA9272}] => (Allow) C:\Program Files\earthlink totalaccess\TaskPanl.exe (EarthLink → EarthLink, Inc.)
                              FirewallRules: [{409E208E-3A8E-4C91-A4EA-CF32EC792BE1}] => (Allow) C:\Program Files\earthlink totalaccess\TaskPanl.exe (EarthLink → EarthLink, Inc.)
                              FirewallRules: [{32E8602A-B424-4804-8652-6DD5FCE87884}] => (Allow) C:\Program Files\earthlink totalaccess\TaskPanl.exe (EarthLink → EarthLink, Inc.)
                              FirewallRules: [{D2DFA983-1E8D-460E-89CB-0352F1AB2BA8}] => (Allow) C:\Program Files\Common Files\aol\Loader\aolload.exe (AOL Inc. → AOL Inc.)
                              FirewallRules: [{32AFA6F4-899C-4C3C-9130-749E79257543}] => (Allow) C:\Program Files\Common Files\aol\Loader\aolload.exe (AOL Inc. → AOL Inc.)
                              FirewallRules: [{B862DD3D-630A-478D-9901-8D589C31EB1C}] => (Allow) C:\Program Files\Common Files\aol\Loader\aolload.exe (AOL Inc. → AOL Inc.)
                              FirewallRules: [{18954565-0C09-4879-942F-5DD029B03AB8}] => (Allow) C:\Program Files\Common Files\aol\Loader\aolload.exe (AOL Inc. → AOL Inc.)
                              FirewallRules: [TCP Query User{33B25B29-68F1-4854-89D9-99CBA08971B1}C:\program files\internet explorer\iexplore.exe] => (Allow) C:\program files\internet explorer\iexplore.exe (Microsoft Corporation → Microsoft Corporation)
                              FirewallRules: [UDP Query User{B4C7D4F5-239B-43BA-9A0E-231DD5044C73}C:\program files\internet explorer\iexplore.exe] => (Allow) C:\program files\internet explorer\iexplore.exe (Microsoft Corporation → Microsoft Corporation)
                              FirewallRules: [{60D32775-8659-4D06-B54C-3B6171048679}] => (Allow) C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe => No File
                              FirewallRules: [{8B1743DE-136A-4409-90EC-8BBACEFEAF0A}] => (Allow) C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe => No File
                              FirewallRules: [{4F87DBE6-6356-42F1-824B-BDCF6BDFBB9F}] => (Allow) C:\Program Files\AIM\aim.exe (AOL Inc. → AOL Inc.)
                              FirewallRules: [{98E15AFD-DED9-4FE8-B9CF-D50DE8A89A1E}] => (Allow) C:\Program Files\AIM\aim.exe (AOL Inc. → AOL Inc.)
                              FirewallRules: [TCP Query User{370899B0-DC0F-4C66-A99D-862E3F33507D}C:\windows\system32\wuauclt.exe] => (Block) C:\windows\system32\wuauclt.exe (Microsoft Windows Component Publisher → Microsoft Corporation)
                              FirewallRules: [UDP Query User{6B4D3CD6-142F-42B2-80D9-BCFCF612DE37}C:\windows\system32\wuauclt.exe] => (Block) C:\windows\system32\wuauclt.exe (Microsoft Windows Component Publisher → Microsoft Corporation)
                              FirewallRules: [{2F1C4541-2B64-4B4A-8EA8-0F3ED7B890C0}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation → Mozilla Corporation)
                              FirewallRules: [{6D78CD1A-7F6A-4A87-A8AE-46A55023C5E5}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation → Mozilla Corporation)
                              FirewallRules: [TCP Query User{A5E60A3B-4561-424E-8A18-174F42E21003}C:\program files\mozilla firefox\firefox.exe] => (Allow) C:\program files\mozilla firefox\firefox.exe (Mozilla Corporation → Mozilla Corporation)
                              FirewallRules: [UDP Query User{EB8C3515-5A35-4A71-A72B-F5E61F7E2008}C:\program files\mozilla firefox\firefox.exe] => (Allow) C:\program files\mozilla firefox\firefox.exe (Mozilla Corporation → Mozilla Corporation)
                              FirewallRules: [{2F134E04-97DC-49A8-B255-2B36AE9A218C}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation → Mozilla Corporation)
                              FirewallRules: [{65921389-A4FF-4AF2-B28E-9A38485FE263}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation → Mozilla Corporation)
                              FirewallRules: [{9DCEE7C7-A0AC-48AD-83A9-C1055C5ABA0D}] => (Allow) C:\Program Files\Google\Chrome\Application\chrome.exe (Google Inc → Google Inc.)
                              FirewallRules: [{7CFFBEFF-43DB-4A1C-8833-27560307053A}] => (Allow) C:\Program Files\AVAST Software\Avast\AvEmUpdate.exe (AVAST Software s.r.o. → AVAST Software)
                              FirewallRules: [{2F3596B0-FED9-43BD-A9A0-AD47A640FA32}] => (Allow) C:\Program Files\AVAST Software\Avast\AvEmUpdate.exe (AVAST Software s.r.o. → AVAST Software)
                              StandardProfile\AuthorizedApplications: [C:\Program Files\EarthLink TotalAccess\TaskPanl.exe] => Enabled:Earthlink

                              ==================== Restore Points =========================

                              09-12-2022 13:16:18 Scheduled Checkpoint
                              10-12-2022 16:41:37 Scheduled Checkpoint
                              12-12-2022 04:01:08 Scheduled Checkpoint
                              14-12-2022 00:34:53 Scheduled Checkpoint
                              14-12-2022 12:26:41 Restore Point Created by FRST
                              14-12-2022 21:11:56 Restore Point Created by FRST
                              15-12-2022 12:19:37 Scheduled Checkpoint
                              15-12-2022 21:23:05 Removed HP Advisor.
                              15-12-2022 21:28:47 Removed HP Update.
                              15-12-2022 21:39:32 Removed HP Customer Experience Enhancements
                              15-12-2022 21:56:35 Installed Crystal Security

                              ==================== Faulty Device Manager Devices ============

                              Name: 6TO4 Adapter
                              Description: Microsoft 6to4 Adapter
                              Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
                              Manufacturer: Microsoft
                              Service: tunnel
                              Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
                              Resolution: Update the driver

                              Name: 6TO4 Adapter
                              Description: Microsoft 6to4 Adapter
                              Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
                              Manufacturer: Microsoft
                              Service: tunnel
                              Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
                              Resolution: Update the driver

                              Name: Microsoft 6to4 Adapter #3
                              Description: Microsoft 6to4 Adapter
                              Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
                              Manufacturer: Microsoft
                              Service: tunnel
                              Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
                              Resolution: Update the driver

                              Name: isatap.{F05BCA3E-C3F5-4180-9854-C7D45E1D1F7F}
                              Description: Microsoft ISATAP Adapter
                              Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
                              Manufacturer: Microsoft
                              Service: tunnel
                              Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
                              Resolution: Update the driver

                              Name: isatap.{51C707ED-47E5-4CD2-9358-696DFB65C052}
                              Description: Microsoft ISATAP Adapter
                              Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
                              Manufacturer: Microsoft
                              Service: tunnel
                              Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
                              Resolution: Update the driver

                              Name: isatap.{D198F27B-6061-4FB6-BF4D-9C66D7E0C0D3}
                              Description: Microsoft ISATAP Adapter
                              Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
                              Manufacturer: Microsoft
                              Service: tunnel
                              Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
                              Resolution: Update the driver

                              ==================== Event log errors: ========================
                              [HEADING=1]Application errors:[/HEADING]
                              Error: (12/16/2022 09:50:03 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 11) (User: )
                              Description: Failed extract of third-party root list from auto update cab at: < http://www.download.windowsupdate.co...uthrootstl.cab > with error: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
                              .

                              Error: (12/16/2022 09:50:03 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 11) (User: )
                              Description: Failed extract of third-party root list from auto update cab at: < http://www.download.windowsupdate.co...uthrootstl.cab > with error: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
                              .

                              Error: (12/16/2022 09:50:03 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 11) (User: )
                              Description: Failed extract of third-party root list from auto update cab at: < http://www.download.windowsupdate.co...uthrootstl.cab > with error: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
                              .

                              Error: (12/16/2022 09:50:03 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 11) (User: )
                              Description: Failed extract of third-party root list from auto update cab at: < http://www.download.windowsupdate.co...uthrootstl.cab > with error: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
                              .

                              Error: (12/16/2022 09:50:03 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 11) (User: )
                              Description: Failed extract of third-party root list from auto update cab at: < http://www.download.windowsupdate.co...uthrootstl.cab > with error: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
                              .

                              Error: (12/16/2022 09:50:03 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 11) (User: )
                              Description: Failed extract of third-party root list from auto update cab at: < http://www.download.windowsupdate.co...uthrootstl.cab > with error: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
                              .

                              Error: (12/16/2022 09:50:03 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 11) (User: )
                              Description: Failed extract of third-party root list from auto update cab at: < http://www.download.windowsupdate.co...uthrootstl.cab > with error: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
                              .

                              Error: (12/16/2022 09:50:03 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 11) (User: )
                              Description: Failed extract of third-party root list from auto update cab at: < http://www.download.windowsupdate.co...uthrootstl.cab > with error: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
                              .
                              [HEADING=1]System errors:[/HEADING]
                              ==================== Memory info ===========================

                              BIOS: American Megatrends Inc. 5.16 10/01/2007
                              Motherboard: ASUSTeK Computer INC. Lancaster8
                              Processor: Intel(R) Pentium(R) Dual CPU E2180 @ 2.00GHz
                              Percentage of memory in use: 94%
                              Total physical RAM: 2038.64 MB
                              Available physical RAM: 105.24 MB
                              Total Virtual: 4322.56 MB
                              Available Virtual: 1080.38 MB

                              ==================== Drives ================================

                              Drive c: (COMPAQ) (Fixed) (Total:326.01 GB) (Free:245.57 GB) (Model: ST3360320AS ATA Device) NTFS ==>[drive with boot components (obtained from BCD)]
                              Drive d: (FACTORY_IMAGE) (Fixed) (Total:9.34 GB) (Free:1.26 GB) (Model: ST3360320AS ATA Device) NTFS ==>[system with boot components (obtained from drive)]

                              ==================== MBR & Partition Table ====================

                              ================================================== ========
                              Disk: 0 (Size: 335.4 GB) (Disk ID: 1549F232)
                              Partition 1: (Active) - (Size=326 GB) - (Type=07 NTFS)
                              Partition 3: (Not Active) - (Size=9.3 GB) - (Type=07 NTFS)

                              ==================== End of Addition.txt =======================

                              Comment

                              • jxdama
                                PCHF Member
                                • Dec 2022
                                • 666

                                #180
                                Im headed to work. Back around 5. better not be late again, lol. Thanks again!!

                                Comment

                                Working...