Internet cuts out

[Bruce]

Feel a bit nervy relying on windows defender though!

totally agree, I continued to keep my Norton’s subscription going for years until I read many articles, reviews, and real world, independent tests, before I committed to Defender.

then for the first couple of years of ditching NIS and relying on Defender, I kept MBAM Premium running as well.

now I’ve been running solo on Defender for about 5 years, touch wood, good as gold!

[Tony_Bear]

i cant get unlocker to run, every time i click on it it just keeps installing again and when i try to close it message asks why i want to quit instillation.

[Malnutrition]

Run the Kaspersky removal tool. As well run the bitdefender removal tool. Restart the computer after running each tool.

Has the internet been stable since removing the antivirus?

[Tony_Bear]

it was still cutting out periodically as before. Now used the removal tools so will monitor it although because it happens for only seconds its difficult to always spot. But so far seems ok. I uninstalled the password manager Lastpass but still get a pop up saying it cant write to hard drive and shows a local allow folder , i have deleted that but as soon as i restart the pc it comes back and folder too. I have emptied recycle bin but still the same?

[Tony_Bear]

spoke too soon still going off !

[Malnutrition]

Can you post a fresh mini tool box log.

[Tony_Bear]

https://pastebin.com/

[Malnutrition]

There is nothing there for minitoolbox, but from the information provided by you last time.. Let’s set a static ip on your machine. First open your device manager and uninstall your ethernet driver. [COLOR=rgb(184, 49, 47)]Realtek PCIe FE Family Controller then reboot the computer, windows will auto reinstall the driver and wipe any settings on it,

1. Press Windows key + R and type [COLOR=rgb(184, 49, 47)]devmgmt.msc hit enter.
2. Expand network adapter.
3. Right click on the driver and uninstall it.
4. Restart the computer.
   [/COLOR]

[COLOR=rgb(184, 49, 47)]
Open elevated command prompt, then copy each command below and paste into the command window. Hit enter after each.
netsh interface ip set address name=“Ethernet” static 192.168.1.12 255.255.255.0 192.168.1.1
netsh interface ip set dns name=“Ethernet” static 8.8.8.8
netsh interface ip add dns name=“Ethernet” 8.8.4.4 index=2
ipconfig /flushdns
ipconfig /registerdns
netsh advfirewall reset
netsh advfirewall set allprofiles state On
del /s /q “%userprofile%\AppData\Local\temp*.*”
reg add hklm\system\currentcontrolset\services\tcpip6\para meters /v DisabledComponents /t REG_DWORD /d 0xFFFFFFFF
shutdown -r

The last command will reboot the computer.[/color][/COLOR]

[Malnutrition]

i have deleted that but as soon as i restart the pc it comes back and folder too. I have emptied recycle bin but still the same?

Open elevated command and copy the command below hit enter, the open startup.txt on your desktop and post it here.

wmic startup list full >%userprofile%/desktop/startup.txt

[Tony_Bear]

ive done the first part

There is nothing there for minitoolbox, but from the information provided by you last time.. Let’s set a static ip on your machine. First open your device manager and uninstall your ethernet driver. [COLOR=rgb(184, 49, 47)]Realtek PCIe FE Family Controller then reboot the computer, windows will auto reinstall the driver and wipe any settings on it,

1. Press Windows key + R and type [COLOR=rgb(184, 49, 47)]devmgmt.msc hit enter.
2. Expand network adapter.
3. Right click on the driver and uninstall it.
4. Restart the computer.
   [/COLOR]

[COLOR=rgb(184, 49, 47)]
Open elevated command prompt, then copy each command below and paste into the command window. Hit enter after each.

The last command will reboot the computer.
[/color][/COLOR]

[COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)]
i have done that although i had to use network trouble shooter as had no internet not sur if thats supposed to happen.[/color][/color]

[Malnutrition]

as had no internet not sur if thats supposed to happen.

Maybe the ip I gave was being used by another device. 192.168.1.12

Can you post the following, just copy and paste here in your reply. Open elevated command and copy the command below hit enter, the open startup.txt on your desktop and post it here. As well as ipconfig.txt

wmic startup list full >%userprofile%/desktop/startup.txt

ipconfig /all >“%userprofile%\desktop\ipconfig.txt”

[Tony_Bear]

i did the start up list but cant find the start up text on desk top

[Tony_Bear]

Windows PowerShell
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PS C:\WINDOWS\system32> wmic startup list full >%userprofile%/desktop/startup.txt
out-file : Could not find a part of the path ‘C:\WINDOWS\system32%userprofile%\desktop\startup. txt’.
At line:1 char:1

• wmic startup list full >%userprofile%/desktop/startup.txt

•   + CategoryInfo          : OpenError: (:) [Out-File], DirectoryNotFoundException
    + FullyQualifiedErrorId : FileOpenFailure,Microsoft.PowerShell.Commands.OutFileCommand

PS C:\WINDOWS\system32> ipconfig /all >“%userprofile%\desktop\ipconfig.txt”
out-file : Could not find a part of the path ‘C:\WINDOWS\system32%userprofile%\desktop\ipconfig .txt’.
At line:1 char:1

• ipconfig /all >“%userprofile%\desktop\ipconfig.txt”

•   + CategoryInfo          : OpenError: (:) [Out-File], DirectoryNotFoundException
    + FullyQualifiedErrorId : FileOpenFailure,Microsoft.PowerShell.Commands.OutFileCommand

PS C:\WINDOWS\system32> ipconfig /all >“%userprofile%\desktop\ipconfig.txt” ipconfig /all >“%userprofile%\desktop\ipconfig.txt” ipconfig /all >“%userprofile%\desktop\ipconfig.txt” ipconfig /all >“%userprofile%\desktop\ipconfig.txt”

[Malnutrition]

Download this batch file I have made, [COLOR=rgb(184, 49, 47)]uzip it to your desktop.
Right click and run as admin.
A new text file named PCHF.txt will appear on your desktop.
Post it here.[/COLOR]

[Malnutrition]

Windows PowerShell

You were running PowerShell not elevated command prompt as suggested.

https://www.lifewire.com/how-to-open...prompt-2618088