Internet cuts out

[Tony_Bear]

Download this batch file I have made, [COLOR=rgb(184, 49, 47)]uzip it to your desktop.
Right click and run as admin.
A new text file named PCHF.txt will appear on your desktop.
Post it here.
[/COLOR]

[COLOR=rgb(184, 49, 47)]
how do you unzip[/color]

[Tony_Bear]

Maybe the ip I gave was being used by another device. 192.168.1.12

Can you post the following, just copy and paste here in your reply. Open elevated command and copy the command below hit enter, the open startup.txt on your desktop and post it here. As well as ipconfig.txt

Microsoft Windows [Version 10.0.19043.1706]
(c) Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>wmic startup list full >%userprofile%/desktop/startup.txt

C:\WINDOWS\system32>ipconfig /all >“%userprofile%\desktop\ipconfig.txt”

C:\WINDOWS\system32>

[Tony_Bear]

sorry its all a bit beyond me dont know if ive done it correct this time

[Tony_Bear]

ive got start up and ipconfig showing on desktop but when i try to paste it says image invalid

[Malnutrition]

Attach it here

[ATTACH type=“full”]9992[/ATTACH]

Or use one of the sites below to upload it and send the link.

https://catbox.moe/

https://ufile.io/

[Tony_Bear]

ive attached them but when i click reply it just says oops there is a problem again ill try the other way

[Malnutrition]

Uninstall Advanced SystemCare it is trash software, that may cause damage to the operating system.

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Do you use One Drive? If not see this link on how to remove it.

https://lifehacker.com/how-to-completely-uninstall-onedrive-in-windows-10-1725363532

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I believe that the reason the static ip did not work is due to you running it thru powershell.

Run these four commands. From [COLOR=rgb(184, 49, 47)]Elevated Command Prompt Then check to see if the internet is stable. I have also changed the IPV4 Address, so it’s certain no other device is using this.
netsh interface ip set address name=“Ethernet” static 192.168.1.11 255.255.255.0 192.168.1.1
netsh interface ip set dns name=“Ethernet” static 8.8.8.8
netsh interface ip add dns name=“Ethernet” 8.8.4.4 index=2
ipconfig /flushdns[/COLOR]

[Tony_Bear]

ive done the tasks and once rebooted internet was working. also deleted iobit software i have a Microsoft account but no idea about if i use one drive if you think its a problem i will delete. Have you any idea about the lastpass pop up ?

[Malnutrition]

I’d delete One drive, if you are not sure then most likely you don’t use it.

From an elevated command run this.
taskkill /f /im OneDrive.exe
%SystemRoot%\SysWOW64\OneDriveSetup.exe /uninstall

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As far as the last pass, you could search[COLOR=rgb(251, 160, 38)] lastpass in everything search engine and delete what comes up.

Or, we can look at a complete list of startups with this tool.

Download Autoruns and Autorunsc Unzip it to your desktop and then right click [ATTACH type=“full” alt=“Capture.PNG”]9995[/ATTACH] Run as Admin.
After the scan is finished then click on File----Then click----Save
The default name will be [COLOR=rgb(184, 49, 47)]autoruns.arn make sure to leave it this way.
Attach the file in your next reply.
If the file is too large, then use catbox.moe or Ufile.io and send the link in your next reply.[/COLOR][/COLOR]

[Tony_Bear]

ok thanks i will delete one drive. What i don’t understand is when i delete the local allow folder it simply comes back on restart

[Tony_Bear]

lastpass doesnt come up in any search just the pop up message every time pc is started

[Malnutrition]

Post the autoruns log.

[Tony_Bear]

I’d delete One drive, if you are not sure then most likely you don’t use it.

From an elevated command run this.

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As far as the last pass, you could search[COLOR=rgb(251, 160, 38)] lastpass in everything search engine and delete what comes up.

Or, we can look at a complete list of startups with this tool.

Download Autoruns and Autorunsc Unzip it to your desktop and then right click [ATTACH type=“full” alt=“Capture.PNG”]9995[/ATTACH] Run as Admin.
After the scan is finished then click on File----Then click----Save
The default name will be [COLOR=rgb(184, 49, 47)]autoruns.arn make sure to leave it this way.
Attach the file in your next reply.
If the file is too large, then use catbox.moe or Ufile.io and send the link in your next reply.
[/COLOR][/COLOR]

[COLOR=rgb(251, 160, 38)][COLOR=rgb(184, 49, 47)]
are they 2 seperate programs as can only find autoruns?[/color][/color]

[Tony_Bear]

i have the file autoruns.arn but cant seem to attach it. i tried copying & pasting but says image file type invalid so clicked on attach files but file is not listed even though i sent it to desktop

[Malnutrition]

https://ufile.io/

Go to the site above and drag the autorun.arn file there, or click where it says click and you will have the option to upload it. Then a link will come up after the upload, send the link here.

Has the machine quit disconnecting after the static IP ?