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You have had bitdefender on the machine at one time and now have Kaspersky, which will certainly cause issues. You can reinstall Kaspersky at a later time, Iβm not asking you to stop using it, as far as the other programs I am listing they are garbage software and are not needed on any computer ever. If you decide to leave the other programs that is fine by me only a suggestion, but without a doubt you need to uninstall the items in red.
Uninstall the following programs with GeekUninstaller.
[COLOR=rgb(250, 197, 28)][ICODE]Then reboot your machine immediately after uninstalling the software listed above, this is very important![/ICODE]
Then, install Unlocker and Everything Search engine.
Type [COLOR=rgb(184, 49, 47)]Bitdefender into the everything search engine window, and then click edit select all, right click highlighted text then select unlocker then delete.
Repeat the same for [COLOR=rgb(184, 49, 47)]Kaspersky
Reset your Hosts file, it isnβt listed correctly under minitoolbox log.
[ol]
[li]Click here to download RstHosts v2.0[/li][li]Save the file to your desktop.[/li][li]Right Click and Run as Administrator.[/li][li]Click on Restaurer, then click OK at the prompt.[/li][li]This will restore the default host file.[/li][/ol]
After you have uninstalled the programs listed, then you will need to reset windows 10 network as you did in the first post, then test for a while before you reinstall Kaspersky. [/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR]
You have had bitdefender on the machine at one time and now have Kaspersky, which will certainly cause issues. You can reinstall Kaspersky at a later time, Iβm not asking you to stop using it, as far as the other programs I am listing they are garbage software and are not needed on any computer ever. If you decide to leave the other programs that is fine by me only a suggestion, but without a doubt you need to uninstall the items in red.
Uninstall the following programs with GeekUninstaller.
[COLOR=rgb(250, 197, 28)][ICODE]Then reboot your machine immediately after uninstalling the software listed above, this is very important![/ICODE]
Then, install Unlocker and Everything Search engine.
Type [COLOR=rgb(184, 49, 47)]Bitdefender into the everything search engine window, and then click edit select all, right click highlighted text then select unlocker then delete.
Repeat the same for [COLOR=rgb(184, 49, 47)]Kaspersky
Reset your Hosts file, it isnβt listed correctly under minitoolbox log.
[ol]
[li]Click here to download RstHosts v2.0[/li][li]Save the file to your desktop.[/li][li]Right Click and Run as Administrator.[/li][li]Click on Restaurer, then click OK at the prompt.[/li][li]This will restore the default host file.[/li][/ol]
After you have uninstalled the programs listed, then you will need to reset windows 10 network as you did in the first post, then test for a while before you reinstall Kaspersky.
[/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR]
[COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)][COLOR=rgb(250, 197, 28)][COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)]
wow ok thanks Ive had Kaspersky for a few years now and not had this problem until recently so do i just use windows defender for a while ?[/color][/color][/color][/color][/color][/color]
Sure, there may be some residual files from bitdefender conflicting with Kasperky.
Trust me, I have seen several different Antivirus cause network issues over the years, sometimes completely removing the software is what it takes to get things rolling.
No matter if you have used it for 10 years, itβs simply just what happens sometimes, I am only asking you to remove Kaspersky for a 24 hour period just to test if that is the issue. There are a few other things we can try, we just need to make sure the antivirus is not the issue.
Sure, there may be some residual files from bitdefender conflicting with Kasperky.
Trust me, I have seen several different Antivirus cause network issues over the years, sometimes completely removing the software is what it takes to get things rolling.
No matter if you have used it for 10 years, itβs simply just what happens sometimes, I am only asking you to remove Kaspersky for a 24 hour period just to test if that is the issue. There are a few other things we can try, we just need to make sure the antivirus is not the issue.
ok i will try all this tomorrow and let you know. a bit unsure about the elevated command bit is it different command prompt?
Might also be worth finding and setting the best DNS server for your machine, I have written a guide for that, but do this after you remove the programs and reset your network..
Might also be worth finding and setting the best DNS server for your machine, I have written a guide for that, but do this after you remove the programs and reset your network..
I have used many uninstall tools over the years, geek uninstaller is by far the best IMO. Just for this issue, please use it to remove suggested programs, it is a portable APP so you can simply drag it to the recycle bin after you use it if you do not like.
i have uninstalled all programs and used unlocker as instructed, this did leave somethings in bitdefnder & Kaspersky that wouldnβt delete ? I have reset network again so will now monitor. Feel a bit nervy relying on windows defender though!
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