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I don’t know what to do. For a few weeks now my computer has been turning itself off - i.e. the screen goes off, the mechanism still works and the screen doesn’t go off completely either, but it goes black, although you can see that it’s still on, as if it’s shining, it’s not completely black. The only thing I can do in such a situation is to hold down the power button, because after closing it or trying to wait it out, the mechanism works all the time.This happens sometimes 4 times during one use, sometimes not at all throughout the 2 days, but when it does go off, sometimes even every 3 minutes.
I know that it’s hot all over the world, but where I live since the beginning of summer the temperatures have been around 17-26 degrees, so overheating is out of the question. However, a few days ago I noticed that the laptop’s casing was unscrewed - I don’t know what happened to the screws that were supposed to hold it together, how on earth they fell out and I don’t know if you can buy them anywhere, but there are 4 screws missing and I wonder if that could be the reason. Also, the charger I’m using is not original as the original one got broken (literally), but it happens also when the notebook is not charging
The laptop is Lenovo, Windows 11 (if anyone knows where should I look for the additional info about the model or something else required, please tell me, because I don’t know), it was serviced for 5 days, but this black screen didn’t happen even once in the service and they gave me it as working. But the screen got black only after 10 minutes of using it at home.
I know that it’s hot all over the world, but where I live since the beginning of summer the temperatures have been around 17-26 degrees, so overheating is out of the question. However, a few days ago I noticed that the laptop’s casing was unscrewed - I don’t know what happened to the screws that were supposed to hold it together, how on earth they fell out and I don’t know if you can buy them anywhere, but there are 4 screws missing and I wonder if that could be the reason. Also, the charger I’m using is not original as the original one got broken (literally), but it happens also when the notebook is not charging
The laptop is Lenovo, Windows 11 (if anyone knows where should I look for the additional info about the model or something else required, please tell me, because I don’t know), it was serviced for 5 days, but this black screen didn’t happen even once in the service and they gave me it as working. But the screen got black only after 10 minutes of using it at home.
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