Black screen in Lenovo notebook, servicing didn't help.

[Malnutrition]

Uninstall Bonjour with Geek Uninstaller

Run the Avast Removal Tool.

You have remnants of 360 AV installed and running. >>>>>> This in your services is active. [COLOR=rgb(184, 49, 47)]360bpsvc
[ICODE]The file 360bpsvc.exe is associated with the 360 Safe Browser, a product developed by Qihoo 360 Software (Beijing) Company Limited. [/ICODE]
Search for [COLOR=rgb(243, 121, 52)]360 Safe Browser and [COLOR=rgb(243, 121, 52)]Qihoo with Everything Search. Delete what you find. Repeat the same for [COLOR=rgb(243, 121, 52)]Avast Download and install Unlocker to help with that.

Stopped:
[COLOR=rgb(184, 49, 47)]Usługa Avast Browser Update (avast)
Stopped:
[COLOR=rgb(184, 49, 47)]Usługa Avast Browser Update (avastm)

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Create and run batch file.

Open a notepad and copy the entire content of the code box below.
Paste the txt into the notepad. Save the file to your desktop as 360.bat
Now you will right click the on 360.bat and run as administrator.

@echo off
reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer" /v SmartScreenEnabled /t REG_SZ /d Off /f
reg add HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DataCollection /f /v AllowTelemetry /t REG_DWORD /d 0
reg add HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\AdvertisingInfo /f /v DisabledByGroupPolicy /t REG_DWORD /d 1
manage-bde -off C:
manage-bde -off D:
sc stop BdESvc
sc config BdESvc= disabled
sc stop 360bpsvc
sc config 360bpsvc= disabled
sc stop sysmain
sc config sysmain start= disabled
sc stop DiagTrack
sc config DiagTrack start= disabled
sc stop dmwappushservice
sc config dmwappushservice start= disabled
sc stop WSearch
sc config WSearch start= disabled
sc stop lfsvc
sc config lfsvc start= disabled
sc stop Geolocation Service
sc config Geolocation Service start= disabled
taskkill /f /im 360bpsvc.exe
del C:\Users\PC\AppData\Roaming\360se6\Application\components\guard\360bpsvc.exe
pause

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Remove One Drive if you do not use, or do not want to use it.

Disable Startups that you can live without. ============ > Click Here
Remove Bloatware Apps with O&O App Buster.

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Paths to files to delete:

C:\Users\PC\AppData\Roaming\360se6\Application\com ponents\guard\360bpsvc.exe[/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR]

[Abricot]

I struggle to remove 360 Secure Browser. Nothing works from what you told me to do. Is there any other way to do it?

[Malnutrition]

have you completed any of my instructions? There are other tools we can use but it will require you to use the information and tools provided to you. Just as what has been posted.

Let me know what you have done and what you need help with.

[Abricot]

I uninstalled bonjour and avast, installed everything search. But I am unable to run unlocker and open 360.bat as an administrator.

[Abricot]

Notebook screen turned black twice already today.

[Malnutrition]

Install unlocker if you can we will use it, if not skip.

Open notepad hit the start button and type notepad or windows key and R at same time type notepad hit enter.
Copy the content of code box.

Paste into open notepad

Click file save as.

Save to desktop as 360.bat

After you save the file to desktop:
Right click[COLOR=rgb(184, 49, 47)] 360.bat it and run as admin.[/COLOR][COLOR=rgb(184, 49, 47)]

I also created and uploaded the .bat file for you.
Which you can download unzip to your desktop and run,[/color]

[Abricot]

I installed Unlocker, but I can’t open it, it just does not open.

I runned this file as an administrator.

[Malnutrition]

Open elevated command prompt:

Copy each line below,
Paste into command prompt window
hit enter after each.
taskkill /f /im 360bpsvc.exe
del /q/f/s C:\Users\PC\AppData\Roaming\360se6\Application\com ponents\guard\360bpsvc.exe

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Remove One Drive if you do not use, or do not want to use it.
Disable Startups that you can live without. ============ > Click Here
Remove Bloatware Apps with O&O App Buster.

When you have completed the above steps, then re run Speccy and minitoolbox, this way I can see that the steps have been taken…

[Abricot]

It showed an error.

[ATTACH type=“full” size=“1920x1080”]14146[/ATTACH]

[Abricot]

What is Bloatware? I don’t know what to remove.

[Malnutrition]

Continue on with the next steps. Once completed Post new minitoolbox and speccy.

I’ll make an update after work today, you have to go thru and clean up. ???

[Abricot]

I am a bit confused, because I don’t know what are Startups and Bloatware. And I am using OneDrive and want it to stay.

[Malnutrition]

OK that’s fine no problem keep one drive if you want it.

Download and run these programs.

Disable Startups that you can live without. ============ > Click Here
Remove Bloatware Apps with O&O App Buster.

[Abricot]

I did it. They are running, but display all the programs I have, including ones I am using on a daily basis.

[Malnutrition]

Just disable some things from starting. And uninstall anything you do not need. Your machine is running almost maxed out with only a couple browsers open.

Your choice really. But when I’m working on a machine I take care of the basics first and it solves a lot of problems…

Once you have completed this task provide the new speccy and minitoolbox