Windows 10 doesn't boot or freezes (been working on this for a while...)

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  • TheDiagGuy
    PCHF Member
    • Jul 2019
    • 114

    #31
    Oh okay, I understand now. That was the time in the Windows taskbar. No I haven’t even noticed the clock in the BIOS.
    Just a side note, I’m not scared to restart this rig. I’ve pretty much got it down to a science. lol If it dies, it dies. I’m feeling pretty confident that the issue is the Motherboard so if I ever ran into a “will not boot ever” situation, I would replace the MOBO.
    I’ll pick up a battery for the CMOS today and install it when I get home.
    Where on the web do I find Linux?

    Comment

    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15206

      #32
      Time, date and CMOS battery info acknowledged (y)

      The below is a tutorial for helping folk with trying to recover data from a failed HDD using Puppy Linux, all the steps that you will need can be found within it.

      One suggestion that I would make before you try Puppy Linux itself is to just try disabling secure boot/switch to Legacy mode in the BIOS and see if that on it`s own makes any difference.

      It looks like a lot of info to take in but read it through and follow it step by step and you will be fine, any questions let us know.

      ===================

      [color=“#FF0000”]Required Hardware

      CD Burner (CDRW) Drive,

      Blank CD,

      Extra Storage Device (USB Flash Drive, External Hard Drive)


      ===================

      1. Save these files to your Desktop/Burn Your Live CD:[ul]Download [color=“#000080”]Latest Puppy Linux ISO (i.e.: lupu-528.iso)

      Download [color=“#000080”]BurnCDCC ISO Burning Software

      [color=“#FF0000”]There are instructions on how to boot from flash drive with puppy here; How to Create a Puppy Linux Live USB Drive ▷ Make Bootable


      2. Set your boot priority in the BIOS to CD-ROM first, Hard Drive Second

      [ul]
      • [li]Start the computer/press the power button[/li]
        [li]Immediately start tapping the appropriate key to enter the BIOS, aka “Setup”[/li]
        (Usually shown during the “Dell” screen, or “Gateway” Screen)

        [li]Once in the BIOS, under Advanced BIOS Options change boot priority to:[/li]
        CD-ROM 1st, Hard Drive 2nd

        [li]Open your ROM drive and insert the disk[/li]
        [li]Press F10 to save and exit[/li]
        [li]Agree with “Y” to continue[/li]
        [li]Your computer will restart and boot from the Puppy Linux Live CD[/li]

        http://www.geekstogo.com/misc/guide_icons/linux_puppy/4 BIOSBootPriorityImage.png

        [/ul]


      3. Recover Your Data

      [ul]Once Puppy Linux has loaded, it is actually running in your computer’s Memory (RAM). You will see a fully functioning Graphical User Interface similar to what you normally call “your computer”. Internet access may or may not be available depending on your machine, so it is recommended you print these instructions before beginning. Also, double clicking is not needed in Puppy. To expand, or open folders/icons, just click once. Puppy is very light on resources, so you will quickly notice it is much speedier than you are used to. This is normal. Ready? Let’s get started.

      3a. Mount Drives
      • [li]Click the Mount Icon located at the top left of your desktop. http://www.geekstogo.com/misc/guide_icons/linux_puppy/5 Puppy Linux Mount Icon.PNG[/li]
        [li]A Window will open. By default, the “drive” tab will be forward/highlighted. Click on Mount for your hard drive.[/li]
        [li]Assuming you only have one hard drive and/or partition, there may be only one selection to mount.[/li]
        [li]USB Flash Drives usually automatically mount upon boot, but click the “usbdrv” tab and make sure it is mounted.[/li]
        [li]If using an external hard drive for the data recovery, do this under the “drive” tab. Mount it now.[/li]
        [/ul]

        3b. Transfer Files.[ul]

        [li]At the bottom left of your desktop a list of all hard drives/partitions, USB Drives, and Optical Drives are listed with a familiar looking hard drive icon.[/li]
        [li]Open your old hard drive i.e. sda1[/li]
        [li]Next, open your USB Flash Drive or External Drive. i.e. sdc or sdb1[/li]
        [li]If you open the wrong drive, simply X out at the top right corner of the window that opens. (Just like in Windows)[/li]
        [li]From your old hard drive, drag and drop whatever files/folders you wish to transfer to your USB Drive’s Window.[/li]
        [/ul]

        For The Novice: The common path to your pictures, music, video, and documents folders for XP is: Documents and Settings >> All Users (or each individual name of each user, for Vista and above C:\Users$USERNAME[…]. CHECK All Names!) >> Documents >> You will now see My Music, My Pictures, and My Videos.

        Remember to only click once! No double clicking! Once you drag and drop your first folder, you will notice a small menu will appear giving you the option to move or copy. Choose COPY each time you drag and drop.

        YOU ARE DONE!!! Simply click Menu >> Mouse Over Shutdown >> Reboot/Turn Off Computer. Be sure to plug your USB Drive into another working windows machine to verify all data is there and transferred without corruption. Congratulations!

        [IMG alt="PuppyLinux528screenshot" width="690px" height="431px"]https://i197.photobucket.com/albums/aa249/thesparkman/geeks/PuppyLinux528screenshot.png[/IMG]

      [COLOR=rgb(226, 80, 65)]For computers that have UEFI as opposed to legacy BIOS, to be able to boot from your USB device you may need to disable secure boot and change UEFI to CSM Boot, not all computers and BIOS are the same, please refer to your user manual if you have one as the following steps are only one such example.

      Restart the computer, Windows 8 and 8.1 from the Start or desktop screen move your mouse pointer over the upper or lower right corner of the screen, when the Windows Charms appear click the Settings Charm, click on Power and then the Restart option.

      Windows 10, Click on Start,Power and then Restart.

      While the computer is re-starting,you will need to continually tap or hold down the particular key that will allow you to access the BIOS on your computer, we will use the F2 key as an example here;

      After restarting the computer, when the screen goes black, press and hold down the F2 key, wait for the BIOS to load.

      Select Security → Secure Boot and then Disabled.

      Select Advanced → System Configuration and then Boot Mode.

      Change UEFI Boot to CSM Boot.

      Save the changes and Exit the BIOS, commonly F10.

      If your computer will not boot into Windows at all, power up or restart the computer continually tap or hold down the key that will allow you to access the BIOS on your computer and then do the following;

      Select Security → Secure Boot and then Disabled.

      Select Advanced → System Configuration and then Boot Mode.

      Change UEFI Boot to CSM Boot.

      Save the changes and Exit the BIOS, commonly F10.[/COLOR]

      Comment

      • TheDiagGuy
        PCHF Member
        • Jul 2019
        • 114

        #33
        So the goal with puppy Linux in this instance is to boot off of the disk for Linux and see if that cures my booting issue? Also, I can’t make a boot for Linux with a USB? Forgive my ignorance, but I don’t quite understand what would be so different about booting into a different operating system with the expectation of curing my booting issue…

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15206

          #34
          Correct.

          Puppy uses the RAM to boot rather than booting from a HDD or SSD and what we are looking for is to see if not booting from a permanent SATA storage device makes any difference.

          Comment

          • TheDiagGuy
            PCHF Member
            • Jul 2019
            • 114

            #35
            Okay cool. What about using a USB to boot for puppy Linux? The instructions just cover burning a DVD.

            Comment

            • phillpower2
              PCHF Administrator
              • Sep 2016
              • 15206

              #36
              Would the following be what you are missing :whistle:

              [COLOR=rgb(226, 80, 65)]There are instructions on how to boot from flash drive with puppy here; How to Create a Puppy Linux Live USB Drive ▷ Make Bootable

              Be sure to try the suggestion from the previous reply first, the steps for disabling secure boot are also contained in the tutorial, got to head out for a while but will check back in the next couple of hrs..
              Originally posted by phillpower2
              One suggestion that I would make before you try Puppy Linux itself is to just try disabling secure boot/switch to Legacy mode in the BIOS and see if that on it`s own makes any difference.
              [/COLOR]

              Comment

              • TheDiagGuy
                PCHF Member
                • Jul 2019
                • 114

                #37
                So… from what I can tell I am already in CSM boot mode. Also found that the BIOS clock is accurate.
                Did the Lupu setup. Seems to be working. Haven’t had a failed boot on Linux.
                Switched BIOS back to my SSD and when it exited BIOS to restart it failed to boot.
                Force power down and attempt to boot immediately. No boot.
                Let sit for 10 seconds. It booted.
                Power down and re power on and it booted into Windows.
                Power down and re power on and change to USB in BIOS again.
                Boots every time.
                I’m gonna leave it in the USB boot mode and let it sit power off all day and attempt to boot it tonight. If it boots off of Linux tonight, I’d say that we’ve nailed the problem… Which is what exactly? My SSD? or the way the MOBO connects to the SSD? I could try mirroring my SSD onto a good HDD that I have laying around and see if that cures it…

                Comment

                • TheDiagGuy
                  PCHF Member
                  • Jul 2019
                  • 114

                  #38
                  Booted it several times into Linux no problem when I got home. Changed Boot setting to SSD and it restarted exiting the BIOS and booted into Widnows. Wife and I gamed for a while and I turned it off then attempted to reboot. Didn’t boot.

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15206

                    #39
                    Does look like a problem with the boot drive atm.

                    Try changing to Secure boot as opposed to Legacy/CSM.

                    [COLOR=rgb(44, 130, 201)]Polite reminder;
                    If using a computer and not a mobile phone, please avoid adding multiple posts while waiting for us to reply to your last, edit your last post to include anything that you wish to add, this will ensure nothing gets overlooked which can sometimes happen if a thread has more than one page, it also avoids filling up folks inbox[/COLOR]

                    Comment

                    • TheDiagGuy
                      PCHF Member
                      • Jul 2019
                      • 114

                      #40
                      Turned CSM off and it booted right back into the BIOS. It doesn’t detect any of my drives in this mode. Switched CSM back on and it found my drives again and booted into Windows. Also, first boot this morning was again a failure - sat for 10 seconds, booted. I’m gonna go ahead and move my OS over to my spare HDD and see if that cures my Issue. It’s a WD Blue 500GB HDD.

                      And on the edit thing, refer to post #20 in this thread. I know you’re posting in multiple threads because you’re a super awesome guy for helping a bunch of PC dummies, so I know it could be something that you could easily forget . For some reason the site won’t allow me to edit a post that is more than 5 minutes old.

                      Comment

                      • TheDiagGuy
                        PCHF Member
                        • Jul 2019
                        • 114

                        #41
                        Okay, I got home today and tried to boot it, it didn’t boot. Turned it off and tried to boot again, it booted into the BIOS. No drives detected. Checked all settings, they looked correct. CSM on. Restored defaults anyway and exited. Booted back into the BIOS again. Tried turning CSM off for grins. Booted back into BIOS. Restored defaults. Attached the Linux USB to a 2.0 on the back of the case and tried booting again hoping I’d see it in the boot order. Booted back into BIOS. No USB. Turned it off and disconnected power. Let it sit for 30 minutes. Connected power. Turned it on and it booted into Windows.

                        I hate this computer lol.

                        Comment

                        • TheDiagGuy
                          PCHF Member
                          • Jul 2019
                          • 114

                          #42
                          So… I know you dislike it when I make multiple posts, and I apologize that the site won’t let me edit posts.. but the computer is exhibiting some new interesting symptoms.
                          After it booted into Windows in the last post, I let it sit idle for an hour or so.
                          I then restarted it three times successfully then powered it down.
                          I let it sit off for about 15 minutes then attempted to power it on
                          It booted into the the splash screen for the GPU then into the splash screen for the MOBO then the screen went black for about 5 seconds, then it went back to the splash screen for the GPU then to the MOBO then five seconds of black and repeated this course of events four more times until I finally hit F2 to get into the BIOS.
                          In the BIOS it recognizes the drives, but it won’t boot into Windows.
                          Attached my Linux USB and changed boot order.
                          Boots into Linux.
                          Restart and change boot order to boot off of the HDD and left the Linux USB in.
                          Repeats above issue.
                          Switch HDD for SSD.
                          Boot > GPU Splash > MOBO Splash > “No operating system. Try disconnecting all drives that don’t have an operating system”
                          Power down.
                          Disconnect drives except SSD. Boot. Repeats same issue as HDD.
                          Tried moving the boot drive to a different SATA port I haven’t ever used. Same story.
                          Power down and disconnect power.
                          Wondered if this could be the actual install of Windows since it boots into Linux.
                          Made an ISO for Windows 10 on USB.
                          Attempted to EFI install Windows 10 from USB onto yet another Good HDD I have laying around.
                          Began to install Windows 10.
                          Process was fine until I had to restart it for the installation - Wouldn’t boot after that.
                          Tried hooking up SSD. No boot.
                          Remove Power.
                          Time for bed because… it’s 12:30 AM here and I have to get up for work at 6AM…

                          I’m so fed up with this computer lol. I’m feeling pretty confident that this is the motherboard. Just keeps getting worse.
                          Please tell me it’s the motherboard… lol

                          Comment

                          • phillpower2
                            PCHF Administrator
                            • Sep 2016
                            • 15206

                            #43
                            Originally posted by TheDiagGuy
                            Turned CSM off and it booted right back into the BIOS. It doesn’t detect any of my drives in this mode. Switched CSM back on and it found my drives again and booted into Windows
                            Originally posted by TheDiagGuy
                            Attempted to EFI install Windows 10 from USB onto yet another Good HDD I have laying around.
                            Began to install Windows 10.
                            You must have read my mind as I was about to ask if the OS on the SSD was installed in Legacy or UEFI mode.

                            Yep, I forgot that you could not edit your posts for whatever reason, I unfortunately so often have to ask folk to not multi post and/or quote every reply that its become second nature for me.

                            Comment

                            • TheDiagGuy
                              PCHF Member
                              • Jul 2019
                              • 114

                              #44
                              My original install of Windows was through USB as well, but I never did anything to the boot order to make it either UEFI or USB boot from the ISO.
                              All I did originally was put the rig together and start it up with my ISO USB in a 2.0 port. Installed Windows and went from there.
                              I cannot get this computer to boot from any drives now. It will only boot from the Linux USB and that only after I’ve disconnected power for a while. If I go to restart from Linux and just boot back into Linux again, it won’t boot at all like my original issue. Made sure all cables and plugs are in there good because I know that can sometimes cause things to go wacky like this..

                              Comment

                              • phillpower2
                                PCHF Administrator
                                • Sep 2016
                                • 15206

                                #45
                                Running out of suggestions here.

                                Once in Linux are you able to access the HDD and the SSD,

                                Comment

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