Screen resolution problem

[Kane]

?

[phillpower2]

See guide here

The Dell should have a name on it somewhere like Inspiron or XPS as a couple of examples and a service tag which you should be able to get from the BIOS;

At startup, press F2 to load the BIOS > The Service Tag should be displayed along with the other computer information.

[Kane]

i took a picture of the setup screen from my phone because you cant see the whole of the screen because of the resolution settings and you can see that from this picture too.
Does that help? thank you

[phillpower2]

You have an OptiPlex 580. have included the link should any drivers be needed but for now leave things as they are until we have your next update.

Have you been able to follow the other steps in my reply #29, if not, post back and let us know.

[phillpower2]

Any update for us Kane?

[phillpower2]

Any update for us Kane? If unreplied to within 48hrs this thread will be closed.