Black screen after update

[Antman]

On your Normal boot
Your workstation is looking for network resources and not finding them.
Go to Admin Tools, Services:
Ensure DHCP Client, Network Location Service and Network List Service
start is set to Automatic

Disable your firewall or set the Firewall svc to disabled.
Ensure Windows Defender svc is set to disabled

[pcpaul]

Did all above but just the same.
My friend has now been without his PC for over 2 weeks and has asked me to factory reset it back to Win8.1 which I’m in the process of doing.
Thank you very much for all the effort you have put into trying to resolve this issue and I’m sorry I couldn’t give you any more time to find the solution.

Regards
Paul

[Antman]

I would clean install Windows 10. Your license is already activated and you have demonstrative proof that the platform is Windows 10 compatible. Prior to installing any COTS, apply all Windows updates.

Good luck.

[pcpaul]

The worry is, if I install win10 it will do the update again and we’re back where we started

[Antman]

Probably not. Plus, you will have a laser beam focus on the issue if it does occur.

There will be a specific set of steps in near perfect chronological order.

[veeg]

Do you have an update for us?