Black screen after update

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  • Antman
    PCHF Member
    • Oct 2016
    • 316

    #46


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    • pcpaul
      PCHF Member
      • Sep 2016
      • 70

      #47
      Unable to do an image but my friend said either fix the issue or wipe it and start over.

      I don’t know what the I/O is and I don’t see what’s in the link you sent when in Task manager.

      The hard drive is an SSD, do these use SMART?

      Comment

      • Antman
        PCHF Member
        • Oct 2016
        • 316

        #48
        [ATTACH]605[/ATTACH]

        .
        Yes
        Download - Crystal Dew World [en]

        Comment

        • pcpaul
          PCHF Member
          • Sep 2016
          • 70

          #49
          I didn’t mean I can’t open the link, I don’t see β€œselect columns” in task manager

          Comment

          • pcpaul
            PCHF Member
            • Sep 2016
            • 70

            #50
            Health status Good (100%)

            Comment

            • Antman
              PCHF Member
              • Oct 2016
              • 316

              #51
              Originally posted by pcpaul
              I didn’t mean I can’t open the link, I don’t see β€œselect columns” in task manager
              Pardon my shortsightedness. Does Task Manager look more like this?
              .
              [ATTACH]606[/ATTACH]

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              • Antman
                PCHF Member
                • Oct 2016
                • 316

                #52
                ^ useless note: MCEbuddy is running in the background on my PC

                Comment

                • pcpaul
                  PCHF Member
                  • Sep 2016
                  • 70

                  #53
                  Similar but not showing Disks

                  Comment

                  • Antman
                    PCHF Member
                    • Oct 2016
                    • 316

                    #54
                    You are giving me nothing to work with. How about the disk activity light on the front of the PC?

                    Please post screenshots of TaskManager
                    Processes tab
                    Performance tab

                    Comment

                    • pcpaul
                      PCHF Member
                      • Sep 2016
                      • 70

                      #55
                      [ATTACH]608[/ATTACH] [ATTACH]609[/ATTACH]

                      Comment

                      • Antman
                        PCHF Member
                        • Oct 2016
                        • 316

                        #56
                        @Malnutrition
                        Please advise

                        Comment

                        • Antman
                          PCHF Member
                          • Oct 2016
                          • 316

                          #57
                          @pcpaul I forgot you were in Safe Mode.
                          Please boot normally. Can you?

                          Please run update in normal mode.

                          Comment

                          • Antman
                            PCHF Member
                            • Oct 2016
                            • 316

                            #58
                            also, open an elevated cmd and enter
                            diskperf –y

                            check task manager again

                            Comment

                            • pcpaul
                              PCHF Member
                              • Sep 2016
                              • 70

                              #59
                              I cannot boot in normal mode I still get a black screen after the windows logo and the monitor shows no signal

                              Comment

                              • Antman
                                PCHF Member
                                • Oct 2016
                                • 316

                                #60
                                Perform a clean start
                                How to perform a clean boot in Windows - Microsoft Support

                                If that fails, re-enable normal start (reverse the clean start options)
                                It is not necessary to boot into normal mode at this point; just reverse your clean start options

                                Start in Safe Mode, create a new user profile - Local account
                                If you plan to share your PC with other people, you can add accounts for them and share it. Because it’s always nice to share and your friends will have some personal space—including separate files, browser favorites, and a desktop they can call their own. This is one of the key differentiators for Windows 10 […]

                                Boot into normal mode, test

                                If that fails,
                                Roll back your video driver

                                [MEDIA=youtube]AJ3tPjeQ8PI[/MEDIA]

                                Report

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