Slow download speed

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Brandon Byrnes

PCHF Member
Jan 3, 2017
605
58
40
Wisconsin
Hello everyone hopefully you can help me with this problem. I just switched to AT&T U-Verse from Spectrum. With Spectrum I had consistent download speeds of about 4-6 mbps, but with U-Verse its all over the place. But on average i'm only getting about 400 kbps and sometimes slower, in the double digits. In fact since I got U-Verse I haven't once gone over 1 mbps, but for some reason the 10 different internet speed test sites i went to all listed me average download speed at between 14-16 mbps, what is going on? I am using wi-fi and everything was working fine until the switch, so i'm pretty sure it's not my laptop. I'm pretty sure the short answer is that U-Verse sucks, but shouldn't I atleast be getting 1 mbps download?
 
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