Solved RAM is causing my PC to crash!

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  • Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. Thanks, PCHF Management
Status
Not open for further replies.
Citrus609

Citrus609

PCHF Member
Apr 5, 2022
19
0
25
Every so often my PC freezes up and crashes! I don't get a BSoD but my operating system just stops responding. I already replaced the memory once but that still didn't do the trick. Do I need to buy slower and older RAM? I lowered the speed to 2933 MHz and I still get crashes. Lowering the speed makes my PC crash less frequently.

Current memory kit -
G.Skill Gaming Memory Ripjaws V 32GB RAM (2X16GB) DDR4 3600MHz CL18
 
Citrus609 said:
Every so often my PC freezes up and crashes! I don't get a BSoD but my operating system just stops responding. I already replaced the memory once but that still didn't do the trick. Do I need to buy slower and older RAM? I lowered the speed to 2933 MHz and I still get crashes. Lowering the speed makes my PC crash less frequently.

Current memory kit -
G.Skill Gaming Memory Ripjaws V 32GB RAM (2X16GB) DDR4 3600MHz CL18
Click to expand...
GIGABYTE B550 Aorus Pro V2
Ryzen 9 5900X
G.Skill Gaming Memory Ripjaws V 32GB RAM (2X16GB) DDR4 3600MHz CL18
RTX 3070 TI
1TB Sabrent 4.0 Rocket NVMe
500GB 3.0 Adata NVMe
RM750x Corsair
Corsair CW-9060051-WW iCUE H150i Elite CAPELLIX
Corsair iCUE SP120 RGB
Corsair iCUE 7000X RGB
 
Your ram is well within your MOBO's capacity, if the problem still occurs with different sets I find it unlikely that it is a bad module.

It sounds like you turned XMP off already, but if not please ensure it is.

Are you able to use a monitoring program to watch your temps and usage when it freezes? This could be task manager (this does not show temps), MSI Afterburner, or NZXT CAM to name a few.

Do you see anything at 100% utilization when there is a freeze?

Do you see anything climb above 80C in terms of temperatures?



Posting a Speccy tells us about the important specs and relevant information of your PC).

You can find the info here on how to do so.

You want to upload it and paste the link in your reply as such:

To publish a Speccy profile to the Web:
  1. In Speccy, click File, and then click Publish Snapshot.
  2. In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
  3. Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
Click to expand...
 
Pyro said:
Your ram is well within your MOBO's capacity, if the problem still occurs with different sets I find it unlikely that it is a bad module.

It sounds like you turned XMP off already, but if not please ensure it is.

Are you able to use a monitoring program to watch your temps and usage when it freezes? This could be task manager (this does not show temps), MSI Afterburner, or NZXT CAM to name a few.

Do you see anything at 100% utilization when there is a freeze?

Do you see anything climb above 80C in terms of temperatures?



Posting a Speccy tells us about the important specs and relevant information of your PC).

You can find the info here on how to do so.

You want to upload it and paste the link in your reply as such:
Click to expand...

The temps seem fine but I will use NZXT CAM to see if anything strange goes on there.
 
When you replaced the ram, did you put the new modules in slots B2 and A2?

1649187678027.png


Has anything else changed since you've started experiencing the freezes?
 
Pyro said:
When you replaced the ram, did you put the new modules in slots B2 and A2?

View attachment 9414

Has anything else changed since you've started experiencing the freezes?
Click to expand...
Yes, the modules are placed correctly. I turned off XMP multiple times and it doesn't make much of a difference. When it crashes the sound cuts off and everything stops working altogether.
 
Do the LEDS in the corner give off any lights when you put both sticks in?
 
As tedious as it is, those tasks usually yield the most information.
 
  • Like
Reactions: veeg
if I can throw in my 2 cents worth
Your motherboard can take the ram as Pyro pointed out in post # 6
Your CPU cannot take that ram
From here Click On Me
System Memory Type
DDR4
System Memory Specification
Up to 3200MHz
 
PeterOz said:
if I can throw in my 2 cents worth
Your motherboard can take the ram as Pyro pointed out in post # 6
Your CPU cannot take that ram
From here Click On Me
System Memory Type
DDR4
System Memory Specification
Up to 3200MHz
Click to expand...
Yeah, I read about it last week so that's why I keep it at 3200mhz max. The only thing is even at just under 3000mhz it still freezes up!

As an update, I'm using one 16GB module at 3200mhz now. I have NZXT CAM and task manager opened on my other monitor to see if anything shows up. I will keep you updated.
 
Status
Not open for further replies.
Top Bottom