Problem video card and ram

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l.bombonati

l.bombonati

PCHF Member
Apr 4, 2020
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One month ago, I decided to fix and upgrade my pc, for example, change ram and add a video card.

I order a MSI GeForce 1050Ti Gaming X 4gb, I installed it and there were no problems. Problems started when new RAM arrived.

Before changing them, there where 4gb (2x2gb) by Corsair; I replaced them with Kingston HyperX Fury 2x4gb and I switch on the pc. When it started, it was loading windows, it stopped and restarted; then it started loading windows, it stopped and restarted again.

I tried to use 1 hyperX and 1 corsair and it worked. Then I tried 2 hyperX without video card and it worked. I thought it was a power problem, but it restarts only when I try to use windows.

What could be the problem? How do I fix it?


My componets:
Motherboard: Asus p7h55-m lx
GPU: MSI GeForce 1050Ti GamingX
CPU: intel core i3-540
New ram: Kingstone hyperX Fury 2x4gb
Old ram: Corsair 2x2gb (CMV4GX3M2A1333C9)
Storage: seagate barracuda st1000dm003
 
Welcome to PCHF l.bombonati,

Bit of a strange one this;

Do you have a link to the new RAM that you purchased.

Can you post the brand and model name or number of the power supply (PSU).

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
Have an idea as to what it could be but before elaborating we need you to answer a question and do a quick test for us;

Operating System
Windows 10 Home 64-bit
Computer type: Desktop
Installation Date: 03/04/2020 16:52:00 After installing Windows did you reinstall the drivers for the MB and starting with the chipset drivers first.
Windows Security Center

For you to do: Insert just one stick of the new RAM in the MB, run Speccy, post the new url along with the answer to our question.
 
It is as was suspected, below is what Speccy is telling us about your RAM and below that an explanation as to what may explain the problem.

RAM
Memory slots
Total memory slots: 2
Used memory slots: 1
Free memory slots: 1
Memory
Type: DDR3
Size: 4096 MBytes
Channels #: Single
DRAM Frequency: 666.7 MHz
CAS# Latency (CL): 9 clocks
RAS# to CAS# Delay (tRCD): 9 clocks
RAS# Precharge (tRP): 9 clocks
Cycle Time (tRAS): 24 clocks
Command Rate (CR): 1T

Slot #1
Type: DDR3
Size: 4096 MBytes
Manufacturer: Kingston
Max Bandwidth: PC3-12800 (800 MHz)
Part Number: HX316C10F/4G
Serial Number: 960431835
Week/year: 20 / 19
SPD Ext.: XMP

If you check your CPU specs here and MB specs here you can see that both only support DDR3 1066/1333MHz RAM so the new DDR3 1600MHz looks to be too fast when in dual channel mode.

Explanation as to how RAM works, you will note in your first Speccy report that in dual channel mode the original RAM is running at 666MHz which when multiplied by two = 1332MHz if you then look at your second Speccy url you can see that in single channel the one stick of Kingston is running at 666.7 MHz when with a compatible CPU and MB it would be running at 800MHz, see the Manufacturer and Max Bandwidth info in red above.

The reason why one stick of the new RAM works with one stick of the old RAM is because the faster Kingston RAM is automatically clocked backwards to the speed of the slower 1333MHz capable RAM.

Insert a stick of the original RAM alongside a stick of the new Kingston RAM then run Speccy again, you should see the RAM running in dual channel mode, the Corsair being Max Bandwidth: PC3-10700H (667 MHz, the Kingston Max Bandwidth: PC3-12800 (800 MHz) and a speed of around 1333MHz.
 
I tried a stick of original ram alongside the new one and the pc doesn't start. It shows me the boot screen and then stats loading windows but it shut down immidiately after. What can I do? Is it better to return the new ram and buy another type or change the mobo and the cpu?

What I can't understand is that if I try to use 2 dtick of new ram without videocard, it works without any problem.
 
Sorry but a bit confused as in your OP you said the following;

l.bombonati said:
I tried to use 1 hyperX and 1 corsair and it worked.
Click to expand...
I took this to mean that you tried one stick of each in two slots at the same time, if not what you meant then I suspect the PSU is the problem, it is a bit on the old side and even when out of the box new it could only produce 360W which is appalling for a PSU labelled as being 500W, you can confirm the PSU specs here
 
I don't kwon how to answer at this, but sometimes it works. I don't really know why, but when I use one Corsair and one Kingston it works but not always.

I'm thinking about changing the psu, but how much watts I need?
 
Next time that it does work do the Speccy check that was suggested so that you can see for yourself that the RAM is only running at around 1333MHz.

The PSU could have done with being replaced a long time ago both because it is old and because of its poor quality, the fact that the computer will sometimes work with one Corsair and one Kingston in the slots could be a sign that the PSU is not delivering stable power, a bit more on this below **.

The MSI GeForce 1050Ti GamingX is not a power hungry card and only requires the system to be powered by a PSU with a minimum output of 300W and 27 amps on the +12V rail, problem with this is that the good brands of PSU do not tend to make such small output PSUs any more and any that you do find are normally way too expensive, you will most often find a quality brand 500W PSU for less than the cost of any replacement quality brand 300W PSU.

** Because the MSI GeForce 1050Ti GamingX does not have a supplemental power dongle from the PSU it relies on power from the PCI-E slot on the MB, the memory slots also rely on this power being on the same circuit so when you have the add on video card in the board that being the most power hungry it hogs the PSU resources and leaves very little for the rest of the hardware.
 
Did you not understand the explanation that was provided in my reply #7 and in particular that 1600MHz RAM could be too fast for the slower CPU but at the same time the garbage PSU which needs to be changed in any event event could be the cause, if the RAM does not work with the better PSU return the the 1600MHz RAM and get yourself two sticks of 1333MHz.

750W sounds great but it depends on the quality, likewise this has been previously been explained when providing you with info as to just how poor the present PSU is, a good quality brand 500W minimum of a Bronze efficiency rated PSU is all that you need for your system and the present GPU, check the PSU links in my signature and you will find all the PSU info that you need.

Least expensive example that I could find here
 
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