Pending OP Response PC keeps going black screen on and off periodically mid game

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Rowan Perkins

Rowan Perkins

PCHF Member
PCHF Member
Apr 2, 2025
12
0
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PC keeps going black screen whenever I enter a game and then it zooms into the top left corner and then goes black and goes back to. Then in the middle of games like Rainbow Six Siege it keeps going black screen then going back to normal every once in a while. If i cant get help i will have to go to get it fixed somewhere and I just built this computer so that is not going to be the best option for me. I already reinstalled Nvidia GeForce drivers and checked the integrity of all the games it is happening on. I have optimized my game through the GeForce app.
 
Let’s do a full workup of your system.
No personal data is published and everything shown is safe.

1) Download Speccy by Piriform.
In Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
Paste that link into your post. Is Speccy safe?

2) Download GetSystemInfo by Kaspersky.
In GSI, click Start. (takes about 10mins)
It makes a ZIP file on your desktop, drag that to their GSI Parser site.
Once analysed, paste the newly created URL into your post.

3) Download MiniToolBox by Farbar.
In MTB, tick List Installed Programs, click Go then close the program.
A file MTB.txt is created in the same folder, attach that to your post.

4) No software interrogates the Power Supply Unit so list the make/model and age.

5) Go to www.speedtest.net and screenshot your network speeds.
 
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Screenshot 2025-04-03 201613.webp
 
and

CORSAIR RM750e (2025) Fully Modular Low-Noise ATX Power Supply with 12V-2x6 Cable – ATX 3.1 & PCIe 5.1 Compliant, Cybenetics Gold Efficiency, 105°C-Rated Capacitors, Modern Standby Mode – Black​

Bruce said:
Let’s do a full workup of your system.
No personal data is published and everything shown is safe.

1) Download Speccy by Piriform.
In Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
Paste that link into your post. Is Speccy safe?

2) Download GetSystemInfo by Kaspersky.
In GSI, click Start. (takes about 10mins)
It makes a ZIP file on your desktop, drag that to their GSI Parser site.
Once analysed, paste the newly created URL into your post.

3) Download MiniToolBox by Farbar.
In MTB, tick List Installed Programs, click Go then close the program.
A file MTB.txt is created in the same folder, attach that to your post.

4) No software interrogates the Power Supply Unit so list the make/model and age.

5) Go to www.speedtest.net and screenshot your network speeds.
Click to expand...
 
Sorry, this one slip off my radar!

From the reports;
  • remove Nortons (it can be reloaded later), it is known to cause weird stuff
  • your DDR5-4800 is natively handled by the mobo, so turn off XMP mode in BIOS and see things change
Also create another user account on the PC and log in under that profile. That eliminates any scheduled task or startup item under the current account that may be causing the issue.

I can't access the GSI report in post #6.
Instead of posting the zip file, drag it into https://www.getsysteminfo.com/ and post the URL it creates. (y)
 
Bruce said:
Sorry, this one slip off my radar!

From the reports;
  • remove Nortons (it can be reloaded later), it is known to cause weird stuff
  • your DDR5-4800 is natively handled by the mobo, so turn off XMP mode in BIOS and see things change
Also create another user account on the PC and log in under that profile. That eliminates any scheduled task or startup item under the current account that may be causing the issue.

I can't access the GSI report in post #6.
Instead of posting the zip file, drag it into https://www.getsysteminfo.com/ and post the URL it creates. (y)
Click to expand...

GetSystemInfo (GSI) Parser: PC Compatibility Checker

Kaspersky GetSystemInfo (GSI) Parser allows you to check and fix PC compatibility issues between Kaspersky products and other software. Troubleshoot with Kaspersky GSI Parser!
www.getsysteminfo.com www.getsysteminfo.com
 
i have noticed when i try to run cs:2 my window automatically gets zoomed out so there is a big border around the game. When I try to play GTA I can turn the resolution down and it looks worse but my screen doesn't go black, or rarely goes black.
 
How long has this been happening, I see the OS was reinstalled Nov24, was this to try and fix this issue?
Has Nortons been removed?
Has XMP mode been turned off?
Have you tried the suggestions by Mal in post #11?
 
I built my pc in late march and its happened ever since ive built it. Only on games though not when im on chrome or my pc is idle
I deleted Norton and Im seeing if thats made a difference now.
 
here is a batch file that will...

• Windows Update Reset


  • Stops Windows Update service (wuauserv)
  • Stops Background Intelligent Transfer Service (BITS)
  • Stops Cryptographic service
  • Renames SoftwareDistribution folder to .old
  • Renames catroot2 folder to .old
  • Restarts all these services
  • This clears Windows Update cache and fixes update issues

• Network Fixes


  • Flushes DNS cache
  • Re-registers DNS
  • Resets Winsock catalog (network configuration)
  • Resets TCP/IP stack
  • Fixes network connectivity issues

• System File Repairs


  • Runs System File Checker (sfc /scannow)
  • Checks system files for corruption
  • Runs DISM three-step repair:
    1. CheckHealth: Basic health check
    2. ScanHealth: Deeper scan
    3. RestoreHealth: Attempts to fix found issues

• Event Log Management


  • Clears Application log
  • Clears System log
  • Clears Security log
  • Gives clean slate for new events

• Disk Check


  • Runs chkdsk with /f (fix) and /scan parameters
  • Checks disk for errors
  • Schedules fixes for next restart

• Performance Optimization


  • Sets up Ryzen Balanced power plan
  • Activates this power plan
  • Disables automatic pagefile management
  • Sets pagefile size to 32GB (optimized for your 32GB RAM)

• Logging


  • Creates log directory on Desktop
  • Creates summary file of all actions
  • Records timestamp of fixes

• Restart Option


  • Asks if you want to restart
  • If yes, schedules restart in 10 seconds
  • Restart recommended to apply all changes

Important Notes:


  • Will require restart to complete some fixes
  • Some operations may take significant time (especially SFC and DISM)
  • Backup important files before running
  • All changes are logged in the created summary file


Code: 
@echo off
setlocal EnableDelayedExpansion
title ROWAN_PC Event Log Issue Resolution
net session >nul 2>&1
if %errorLevel% neq 0 (exit /b 1)
set "LOG_DIR=%USERPROFILE%\Desktop\EventLog_Fixes_%date:~-4,4%%date:~-7,2%%date:~-10,2%"
mkdir "%LOG_DIR%" 2>nul
net stop wuauserv
net stop bits
net stop cryptsvc
ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
ren %systemroot%\System32\catroot2 catroot2.old
net start cryptsvc
net start bits
net start wuauserv
ipconfig /flushdns
ipconfig /registerdns
netsh winsock reset
netsh int ip reset
sfc /scannow
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
for %%i in (Application System Security) do wevtutil cl %%i
chkdsk C: /f /scan
powercfg -duplicatescheme e9a42b02-d5df-448d-aa00-03f14749eb61
powercfg /setactive e9a42b02-d5df-448d-aa00-03f14749eb61
wmic computersystem where name="%computername%" set AutomaticManagedPagefile=False
wmic pagefileset where name="C:\\pagefile.sys" set InitialSize=32768,MaximumSize=32768
echo ========================================================================> "%LOG_DIR%\Fix_Summary.txt"
echo ROWAN_PC EVENT LOG FIXES SUMMARY - %date% %time%>> "%LOG_DIR%\Fix_Summary.txt"
echo Fixes Applied:>> "%LOG_DIR%\Fix_Summary.txt"
echo - Windows Update Reset>> "%LOG_DIR%\Fix_Summary.txt"
echo - Network Stack Reset>> "%LOG_DIR%\Fix_Summary.txt"
echo - System Files Checked>> "%LOG_DIR%\Fix_Summary.txt"
echo - Event Logs Cleared>> "%LOG_DIR%\Fix_Summary.txt"
echo - Disk Check Run>> "%LOG_DIR%\Fix_Summary.txt"
echo - Power Plan Optimized>> "%LOG_DIR%\Fix_Summary.txt"
echo - Pagefile Optimized>> "%LOG_DIR%\Fix_Summary.txt"
echo Summary saved to: %LOG_DIR%\Fix_Summary.txt>> "%LOG_DIR%\Fix_Summary.txt"
echo Restart now? (Y/N)
set /p RESTART_CHOICE="> "
if /i "%RESTART_CHOICE%"=="Y" shutdown /r /t 10
pause
 
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