Low performance / Frame drops in Rocket League on Zephyrus G15

[thinky]

Hi everyone, this is a cry for help.

Rocket League is my main game and the past few months I've been having very low performance with my laptop Zephyrus ROG G15 GA503QM (RTX 3060 + AMD R9 5900HS).

I've played around with many settings in-game and tried so many different CPU/GPU drivers and Nvidia & Armory Crate settings, cleaning my drives for storage, reinstalling the game, power settings, etc... I have checked and it is in deed my Nvidia GPU being used, not the AMD integrated GPU, so that's good too.

If I put my ingame settings in Quality I'll stay around 60 FPS with many frame drops, if I'm on Performance it'll be around 90 FPS with drops too. I could honestly play as low as 120 FPS, that would be fine, but I really suffer from CONSTENT frame drops and it makes the game basically unplayable. I have to say I havent really tested my computer with any other game lately sincee I'm not really interested in anything else rn, so I couldn't say if it's running RL the issue or if my graphics card is having issues overall. I do use Premiere Pro and PAO softwares for work and I don't have issues with those.

Can you maybe give me some pointers and help me? I can provide you with some recorded in-game benchmarks in private so you can help me diagnose this, I've been super desperate and can't afford a new PC rn. Thank you so much!

 

[veeg]

Hello

Let me get you some help.

@Pyro

 

[Pyro]

Let's get some more information:

Download and run the free version of speccy.

Once you have ran speccy, publish the scan by going to: File > Publish Snapshot.

Please list your power supply unit (manufacturer and model)

 

[thinky]

Thanks for helping @Pyro

Here's the speccy link: http://speccy.piriform.com/results/anHds5v6hZjJGGDNiAOfTFn
I'll send the PSU info very shortly

 

[thinky]

I'm sorry I'm not sure what you meant by PSU of my laptop.
My battery is an ASUS, model: C41N2013-1
My AC adapter / laptop charger model is: ADP-200JB D

 

[thinky]

Do you think it's hardware or software? Could it be my RAM that is damaged or too old and struggling? I could add more. Or maybe an issue with my battery that could not supply my GPU with enough power? Ty

 

[Malnutrition]

Based on your speccy repot: ​

uninstall with GeekUninstaller:

Avast

Then in Geek-Uninstaller click View Microsoft store apps:

Mcafee.

---

---

Create and run batch file.


Open a notepad and copy the entire content of the code box below.
Do not copy the word code!
Paste the txt into the notepad. Save the file to your desktop as 123.bat
Now you will right click the on 123.bat and run as administrator.

@echo off

REM Clean up temporary files
echo Cleaning up temporary files...
del /q /s %temp%\*
del /q /s C:\Windows\Temp\*

REM Disable Hyper-V
powershell Disable-WindowsOptionalFeature -Online -FeatureName "HypervisorPlatform"
reg add "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\HvHost" /v "Start" /t REG_DWORD /d "4" /f
reg add "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\vmickvpexchange" /v "Start" /t REG_DWORD /d "4" /f
reg add "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\vmicguestinterface" /v "Start" /t REG_DWORD /d "4" /f
reg add "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\vmicshutdown" /v "Start" /t REG_DWORD /d "4" /f
reg add "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\vmicheartbeat" /v "Start" /t REG_DWORD /d "4" /f
reg add "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\vmicvmsession" /v "Start" /t REG_DWORD /d "4" /f
reg add "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\vmicrdv" /v "Start" /t REG_DWORD /d "4" /f
reg add "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\vmictimesync" /v "Start" /t REG_DWORD /d "4" /f
reg add "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\vmicvss" /v "Start" /t REG_DWORD /d "4" /f

REM Disable unnecessary services
echo Disabling unnecessary services...
sc config AdobeUpdateService start= disabled
sc config CCleaner start= disabled
sc config HPPrintScanDoctorService start= disabled

:: Set power plan to high performance
powercfg /setactive SCHEME_MAX

:: Disable hibernation
powercfg /hibernate off

:: Set monitor turn off time
powercfg /change monitor-timeout-ac 15
powercfg /change monitor-timeout-dc 15

:: Set hard disk turn off time
powercfg /change disk-timeout-ac 30
powercfg /change disk-timeout-dc 30

:: Set suspend time
powercfg /change standby-timeout-ac 60
powercfg /change standby-timeout-dc 15

:: Enable mystify screen saver
reg add "HKEY_CURRENT_USER\Control Panel\Desktop" /v SCRNSAVE.EXE /t REG_SZ /d C:\Windows\System32\Mystify.scr /f
reg add "HKEY_CURRENT_USER\Control Panel\Desktop" /v ScreenSaveActive /t REG_SZ /d 1 /f
reg add "HKEY_CURRENT_USER\Control Panel\Desktop" /v ScreenSaveTimeOut /t REG_SZ /d 900 /f

:: Disable scheduled tasks
schtasks /change /tn "\AsusSystemAnalysis_754F3273-0563-4F20-B12F-826510B07474" /disable
schtasks /change /tn "\MicrosoftEdgeUpdateTaskMachineUA" /disable
schtasks /change /tn "\MicrosoftEdgeUpdateTaskMachineCore" /disable
schtasks /change /tn "\Ccleaner" /disable
schtasks /change /tn "\AMDRyzenMasterSDKTask" /disable
schtasks /change /tn "\ASUS Optimization 36D18D69AFC3" /disable
schtasks /change /tn "\ASUS Promotion" /disable
schtasks /change /tn "\ASUS Update Checker 2.0" /disable
schtasks /change /tn "\ASUSSmartDisplayControl" /disable
schtasks /change /tn "\CCleanerSkipUAC - quent" /disable
schtasks /change /tn "\GCC" /disable
schtasks /change /tn "\GigabyteSsdFirmwareUpdateTask" /disable
schtasks /change /tn "\StartCN" /disable
schtasks /change /tn "\StartDVR" /disable

echo Power plan and scheduled tasks have been configured.
pause

---

---

Download O&O APP buster, remove all the preinstalled crap.
Download O&O ShutUp10, move it to your documents folder.
Right click run as admin.
Go to actions, apply all settings.
Create the restore point when prompted.
Follow thru the prompts, and reboot to apply the settings.

---

---

• Restart your computer
• Enter BIOS/UEFI setup (usually by pressing F2 or Del during boot)
• Navigate to the RAM or Memory settings
• Set the following:
• - Enable XMP (Extreme Memory Profile) if available
• - Set DRAM Frequency to 3200 MHz
• - Set DRAM Timing to ram_timings=22-22-22-52
• Save changes and exit BIOS

Your ASUS ROG Zephyrus G15 motherboard may have specific options.
Consult your motherboard manual for detailed instructions:

Asus ROG Zephyrus G15 manual (English - 108 pages)

Manual Asus ROG Zephyrus G15. View the Asus ROG Zephyrus G15 manual for free or ask your question to other Asus ROG Zephyrus G15 owners.

www.manual.nz

 

[Pyro]

To add to Mal's list- make sure that you are playing the game with the charger plugged in, gaming Laptops need this extra boost of power.




This is my laundry list, it's a good starting point for troubleshooting and should get you an idea what's going on, none of these should impact a warranty claim:


1. Try running the following programs, also try to keep at least 25-30% of your disks as free space.

Run Disk Cleanup (check all the boxes) this will delete things such as your recycling bin, so make sure you don't have any files you want to keep.

Run Defragment and Optimize Drives, run this on your drives.



These will free up some space, but you may need to relocate/delete files to reach the suggested free space.



2. Disable any overclocking or changes to power/performance settings

Undo any overclocking you may have done (if any)

Settings > System > Power and sleep > Additional power settings
Make sure your power plan is set to balanced, high performance/ultimate performance is only beneficial on gaming laptops where it needs that extra boost.


3. Check for Operating System Corruption

Right click on the Windows logo in the bottom left and select Windows Powershell (Admin)
Run these three commands separately:

sfc /scannow

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

These will take a while to run, do not close out of Powershell while they are running, if one fails then move onto the next and then loop back around.

Note: It doesn't hurt to make a system backup before you make all these changes, save any important files of folders. While these changes shouldn't cause any issues, better to be safe than sorry.

 

[Malnutrition]

To add to Mal's list- make sure that you are playing the game with the charger plugged in, gaming Laptops need this extra boost of power.

Yes, and there was a mistake in my batch file:


@thinky

powercfg /setactive SCHEME_MAX

Should be:

powercfg /setactive SCHEME_MIN

• SCHEME_MAX = Power saver (Max power saving)
• SCHEME_BALANCED = Balanced (Typical)
• SCHEME_MIN = High performance (Min power saving)

So open Elevated command and copy and paste:

powercfg /setactive SCHEME_MIN

Hit enter.

 

[Malnutrition]

@thinky Have you had a chance to complete these steps? Still having issues?

 

[thinky]

Hi @Malnutrition & @Pyro, thank you very much for all your suggestions,

Unfortunately no change ingame, frames are still choppy af in low FPS...

I followed all your instructions in terms of cleanups and optimization but I had tried already some of them a month ago and nothing really improved my performances. Oh and ye my charger is in deed plugged in every time I play games.

There is just the BIOS memory settings that I could not change. When I access my BIOS I have nonce of those options, I read it could be because my motherboard don't have those features available. Maybe there is another way to achieve that ?
Fyi, I did update my BIOS a couple weeks ago.

So I wonder, do you think its a software issue or is it possible that it's hardware; RAM Motherboard, power cord, battery, GPU, CPU??

Also, do you think it could help you if I provide you a performance analyser's data? - recorded while I'm ingame ofc

PS: I am in EU timezone btw, annoying for replying quickly sry

Ty again for your assistance guys!!

 

[Malnutrition]

I’ll leave you with @Pyro , he will take it from here.

 

[Pyro]

Let's get an updated Speccy please.

 

[thinky]

Here it is: http://speccy.piriform.com/results/7W1PqF75SelCLuzQSTPfK4F

 

[thinky]

@Pyro I have to say I'm pretty confident it's a power distribution issue. The lags really ressemble the lags you get when the PC is not charging or when it needs to go on a higher power mode. Also I realized yesterday that my performances are rn very similar if I plug the PC or not... Which is very sus' cause the difference in performance used to be night and day if plugged. Any pointers? Is it the charger? Battery? Motherboard? Still a software issue? (I do feel like I explored all the software solutions tho)
TY

 

[Pyro]

Sorry for the delay, it has been quite the weekend over here - haha.

There should be a difference between plugged in and not but it is a possibility that the plan you have set for battery power is a higher power plan as well.

When did the issue "start" and can you think of anything that changed around that time?

 

[thinky]

It started a couple months ago and no, unfortunately I couldn't say what triggered it...

Yes there should be a huge difference, there used to obe a big one.
When I play I always go "Turbo" mode on Armory Crate

 

[Pyro]

Let's start back from the basics:

You have McAfee and Malwarebytes installed - antivirus programs are often not needed with modern Windows, let's try without them to see if they are causing any issues. Please note down your subscription keys/accounts if you pay for these but otherwise they can be uninstalled using Revo Uninstaller (I use the advanced uninstall but you could do the basic as well, making a restore point before they install is a good option to leave checked).

P.S. Having Multiple antivirus/antimalware programs is known to cause issues since they fight amongst themselves.

Malwarebytes uninstall tool

McAfee uninstall tool

These may or may not be needed depending on how successful Revo is, I have had good luck with it personally.

Active power scheme: Silent

This could definitely cause an issue with performance, did you run through the steps I suggested in post #8?


I would uninstall ASUS Armoury Crate, it is a well known program to cause issues- I would do this along with any other ASUS apps that aren't drivers (MyASUS, ASUS Pro Color, Etc).


Have you tried unplugging all peripherals? Mice, Keyboards, USB Flash Drives, etc?

 

[Bruce]

@thinky - any news?

 

[thinky]

Hi @Bruce @Pyro,

So here's the news. I found the issue, but it's not perfect yet.

I was pretty convinced it was a power distribution issue so after a whole bunch of trying I found that my Turbo Mode (Armory Crate) power setting is broken - weird - and using the Manual mode gives me good performances. But it's still not perfect, at 120FPS in RL I still have lags: stutters and freezes.
Idk anything about those manual settings tho and I've been winging it tbh and it's above my knowledge. What would you recommend in terms of CPU and GPU overclocking, GPU Power Saver and fan settings for laptop and my use case (RL)?

I also just found out about the software G Helper that I've read is amazing to replace Armory crate, would you recommend? >

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