Solved Kernel mode heap corruption

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Deki

Deki

PCHF Member
Sep 19, 2022
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I am having problems with blue screen of death...First it started with just crashing games...When I played games,it just freezes and crash the game or sometimes I had to close the game with task manager,but it wasn't so often...And this was happening for about a month and today I started having blue screen and code "kernel mode heap corruption"...And now,sometimes game just freezes or crash like before,and when I open task manager it says that my memory is 95~% taken don't know if that has anything to do whit this,and sometimes I get blue screen but it happens too often like after 15 minutes of playing game and it's happening every time...What to do here and where is the problem?
 
So other can assist let get a speccy report.

Do not forget to post the make and model of the PSU if this is a desktop.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
In addition to the above;

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.
2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
3. Upload the zip folder using the Attach button, bottom left of the dialogue input box
 
Rustys said:
Do not forget to post the make and model of the PSU if this is a desktop.
Click to expand...

You have various issues going on there but until we have the PSU info there is no more to say as that may well be involved.
 

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Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed,, thanks.

Deki said:
StarsSolutions K03 500w
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There is one thing that is possibly worse than using a known poor quality brand of PSU and that is using one that is unheard of, for brands of PSU to trust and brands to avoid please refer to the links in my sig.

Labelled as 500W when the information label clearly states that the +12V rail only has 384W and the PSU being of such poor quality I would no trust that figure either.

Allowing for you using two monitors and having an additional drive and for the present GPU that you have you should get yourself a 400W or above Bronze efficiency rated PSU from either EVGA or Seasonic.

Power Profile
Active power scheme: Ultimate Performance
Click to expand...

Change the Windows Power Plan to Balanced, Ultra and High Performance are a form of overclocking that is known to cause stability and overheating issues, the setting should only be used for gaming type notebooks that have a discrete GPU that needs the extra power and a weak PSU such as the one that you have will get hotter and weaker the more that you use it, cause stability problems and at some point go bang.
 
phillpower2 said:
Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed,, thanks.
Click to expand...
Okay sorry for that...
So the problem here is weak PSU,I would see to buy some Seasonic and I am not very familiar with PSUs as you can see,so is there anything i need to search in particular for my motherboard or case or anything or every PSU can fit in any computer?And would it help for now to unplug my other monitor?
phillpower2 said:
Change the Windows Power Plan to Balanced, Ultra and High Performance are a form of overclocking that is known to cause stability and overheating issues, the setting should only be used for gaming type notebooks that have a discrete GPU that needs the extra power and a weak PSU such as the one that you have will get hotter and weaker the more that you use it, cause stability problems and at some point go bang.
Click to expand...
Yeah it was a little better but game just stopped again after 20 minutes and when I tried to close it,BSOD again...This is happening when I play Fortnite,when I play Rocket league it crashes sometimes but not that frequently and no BSOD and when I play CS:GO it never happens...So the more demanding game is the more crashes I get
 
Sorry but the present PSU is complete junk and you cannot base any outcome on just changing the Windows Power Plan which was basically done to reduce the risk of it blowing up and taking the rest of your hardware with it.

Deki said:
So the more demanding game is the more crashes I get
Click to expand...

That is to be expected and for a couple of reasons, the weak PSU, you have a weak GPU that is hooked up to two monitors and you only having the one stick of RAM means that it can only work in single channel which means that it is 50% slower than what having two sticks working in dual channel would give you.

A poor internet connection and using a VPN will also seriously affect gaming performance.

Deki said:
the more demanding game is the more crashes I get
Click to expand...

Software such as Windows can crash and when it does crash you get a BSOD and when enabled a crash dmp is generated, programs or games when they crash can on occasion close to the desktop but the computer will still be 100% functional.

Hardware failure such as a weak power supply and/or overheating are not software related and when a computer for example suddenly turns off, freezes or the screen goes black etc the behaviour should be described as the "computer shut down unexpectedly" or froze etc and not as having crashed as the latter implies a software issue as opposed to an obvious hardware issue when described properly.

Having the correct info means that helpers will not be looking for a software issue when the problem is clearly hardware related.

Edit to add: Good idea to disconnect the second screen for now as it will lighten the load on the present PSU.

Can you post a link to where you are likely to purchase a new PSU from, we can take a look and possible suggest a PSU for you from there, if not we can look on amazon for some examples.
 
phillpower2 said:
Can you post a link to where you are likely to purchase a new PSU from, we can take a look and possible suggest a PSU for you from there, if not we can look on amazon for some examples.
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Yeah,but I'm from Serbia and I am looking to buy it from our local stores so here is the link of site:
gigatron.rs

Napajanja za računare

Veliki izbor napajanja po povoljnim cenama. Standardna, modularna, polu modularna napajanja za vaš računar. Uštedite kupujući, odloženo plaćanje i kupovina na rate.
gigatron.rs gigatron.rs
And this is the one that I think it could be ok:
gigatron.rs

SEASONIC Napajanje B12-BV 650 W - B12-BC-650

Napajanja SEASONIC Napajanje B12-BV 650 W - B12-BC-650 650W,Standardno,ATX (PS2) ,do 82% efikasnosti
gigatron.rs gigatron.rs
phillpower2 said:
It is to be expected and for a couple of reasons, the weak PSU, you have a weak GPU that is hooked up to two monitors and you only having the one stick of RAM means that it can only work in single channel which means that it is 50% slower than what having two sticks working in dual channel would give you.
Click to expand...
Yeah I always know that RAM is very bad too, that's why I asked if it can be because of it...I will see to buy that too from this site,16 GB Dual...Hope changing PSU and RAM would help cuz I really don't have money for new GPU
 
Was aware that you are from Serbia hence the reason why I asked for the link ;)

The 650W is a waste of your cash as Bronze is only good enough for this build and were you to upgrade to a gaming quality GPU in the future you would need to upgrade the PSU again to the more expensive Gold efficiency rated standard, keep your costs down and get the PSU here

Closet match to your RAM that I could find is here please note that your present RAM is 2666MHz as is the matching stick but your CPU can only handle 2400MHz so the RAM will not run at 2666MHZ only 2400MHz, if you OC it to 2666MHz you will at some point get stability issues.
 
phillpower2 said:
Was aware that you are from Serbia hence the reason why I asked for the link ;)
Click to expand...
Oh yeah I forgot about speccy:LOL:
phillpower2 said:
The 650W is a waste of your cash as Bronze is only good enough for this build and were you to upgrade to a gaming quality GPU in the future you would need to upgrade the PSU again to the more expensive Gold efficiency rated standard, keep your costs down and get the PSU here
Click to expand...
Oh okey i will see something for 40,50€ i guess for now then but i can't open that link,site not available...
phillpower2 said:
Closet match to your RAM that I could find is here please note that your present RAM is 2666MHz as is the matching stick but your CPU can only handle 2400MHz so the RAM will not run at 2666MHZ only 2400MHz, if you OC it to 2666MHz you will at some point get stability issues.
Click to expand...
Good you mentioned that cuz I didn't know it,I will see yet cuz there is no much choice on this site for dual channel especially for 2666MHZ...
But first I need PSU:LOL:
And thank you so much for taking you time helping me
 
Aye, Speccy and Admin rights can tell us where members are posting from.

Fixed the link if you would be kind enough to check it again (y)

You are welcome :)
 
Can you let us know if it is going to be a while before you are able to upgrade the PSU, we will need to close your thread if it is so that you don`t get asked for an update every couple of days.

To best protect the GPU and lighten the load more on the present PSU you should consider removing the add on video card and using the onboard video until the new PSU is in place.

You are welcome :)
 
phillpower2 said:
Can you let us know if it is going to be a while before you are able to upgrade the PSU, we will need to close your thread if it is so that you don`t get asked for an update every couple of days.
Click to expand...
Oh sorry, didn't see this message earlier...I will probably upgrade it in a week or two
 
No problem and thanks for letting us know (y)

If all is well and we do not hear back from you we will mark your thread but any problems regarding this issue PM a member of staff when you are ready and the thread can be reopened.
 
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