Hello,
I was hoping to not have to end up seeking help with this issue but I have now tried pretty much everything I am well enough versed in to try and fix these issues. The PC specs will be listed at the bottom for those who don't care about my blabbering.
The Problem:
When launching any game (most common games I play and have this with are League of Legends, Valorant, Dead By Daylight, Legends of Runeterra but this happens with almost every single game i launch regardless, just adding this for some context) When the game has launched and it reaches the main menu, if I move my mouse at all, it begins to slow down massively, the background will freeze and I have to wait around ten seconds before trying to move it again. Any attempts at moving it when it finally is still however just cause it to freeze all over again. The only way to fix the issue is to hold alt + tab out of the game (which it will do after a second or two) then alt + tab back in then everything works perfectly without any lag or delay at all. The only game that still seems to intermitently have issues is Dead By Daylight where it will randomly freeze on the rare occasion but I can live with this.
On games like League where you load into every game, I have to alt + tab every single time and if I move my mouse before alt tabbing then I have to wait up to 10 seconds for it to stop slowly moving across the screen before the alt tab goes through.
When trying to run things like YouTube on my other monitor and playing something it will freeze. For example, if playing Dead By Daylight and going on YouTube while loading in, I cannot leave the video on as when tabbing back into valorant, the video on YouTube will either slow down massively and the audio and video will be out of sync or it will just come up with the buffering symbol and either no longer play or randomly play for a couple seconds then freeze again.
The Solutions I Have Tried:
All drivers are up to date. I had a few unkown PCI drivers in Other Devices in my Device Manager but after watching a video on this I downloaded some ASUS driver files and these devices became recognised and up to date.
I have ran the Memory Diagnostic Tool and it came up with no errors. I have gone into Command Prompt and used the Restore Health, Check Health commands etc. It found some corrupt files and replaced them but the issue remains.
I have used perfmon /report and gone through the diagnostic report and found one error with a program not functioning properly, though most forums said this is likely a minor program that would not cause major issues.
I checked event logs and found frequent errors with GameInputService giving errors. I have followed a tutorial and since then have not had errors for this but the issue remains. I have checked Event Logs after having the freezing happen and cannot see any errors for this.
I have done Norton Anti-Virus scans too and nothing has come up.
I am at a loss as to what the issue could be at this point as I am not an expert on PC issues. It's a high spec PC that was custom built by Chillblast. It's covered under warranty but I would rather just fix it myself if its just some kind of system thing.
The PC specs:
Thanks in advance to anyone trying to help. I really appreciate it.
I was hoping to not have to end up seeking help with this issue but I have now tried pretty much everything I am well enough versed in to try and fix these issues. The PC specs will be listed at the bottom for those who don't care about my blabbering.
The Problem:
When launching any game (most common games I play and have this with are League of Legends, Valorant, Dead By Daylight, Legends of Runeterra but this happens with almost every single game i launch regardless, just adding this for some context) When the game has launched and it reaches the main menu, if I move my mouse at all, it begins to slow down massively, the background will freeze and I have to wait around ten seconds before trying to move it again. Any attempts at moving it when it finally is still however just cause it to freeze all over again. The only way to fix the issue is to hold alt + tab out of the game (which it will do after a second or two) then alt + tab back in then everything works perfectly without any lag or delay at all. The only game that still seems to intermitently have issues is Dead By Daylight where it will randomly freeze on the rare occasion but I can live with this.
On games like League where you load into every game, I have to alt + tab every single time and if I move my mouse before alt tabbing then I have to wait up to 10 seconds for it to stop slowly moving across the screen before the alt tab goes through.
When trying to run things like YouTube on my other monitor and playing something it will freeze. For example, if playing Dead By Daylight and going on YouTube while loading in, I cannot leave the video on as when tabbing back into valorant, the video on YouTube will either slow down massively and the audio and video will be out of sync or it will just come up with the buffering symbol and either no longer play or randomly play for a couple seconds then freeze again.
The Solutions I Have Tried:
All drivers are up to date. I had a few unkown PCI drivers in Other Devices in my Device Manager but after watching a video on this I downloaded some ASUS driver files and these devices became recognised and up to date.
I have ran the Memory Diagnostic Tool and it came up with no errors. I have gone into Command Prompt and used the Restore Health, Check Health commands etc. It found some corrupt files and replaced them but the issue remains.
I have used perfmon /report and gone through the diagnostic report and found one error with a program not functioning properly, though most forums said this is likely a minor program that would not cause major issues.
I checked event logs and found frequent errors with GameInputService giving errors. I have followed a tutorial and since then have not had errors for this but the issue remains. I have checked Event Logs after having the freezing happen and cannot see any errors for this.
I have done Norton Anti-Virus scans too and nothing has come up.
I am at a loss as to what the issue could be at this point as I am not an expert on PC issues. It's a high spec PC that was custom built by Chillblast. It's covered under warranty but I would rather just fix it myself if its just some kind of system thing.
The PC specs:
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Thanks in advance to anyone trying to help. I really appreciate it.
