Computer attempts to wake from sleep, and then has issues

[PeterOz]

What warning LED

 

[Bruce]

@PeterOz - back in post #42

 

[PeterOz]

Thanks Bruce
So long ago and so many other post in between.

On a slightly off-topic sidenote, is it possible this has something to do with that VGA warning "Q-LED" my motherboard shoots up when the monitors are not turned on before the computer?

To me I would expect an error code if monitors are off before booting

 

[Pyro]

Peter,

I couldn't agree more, this post has gone on far longer than I ever expected, such is troubleshooting I suppose.

As for an error code, that's what the light is as far as I am aware, no beeps, blinks, or otherwise indicators, the manual can be seen here: https://dlcdnets.asus.com/pub/ASUS/.../E14841_ROG_STRIX_Z390-E_GAMING_UM_V2_WEB.pdf

The only section that makes mention of such is one page 1-12 where it says the following:
"Q LEDs check key components (CPU, DRAM, VGA card, and booting devices) in
sequence during motherboard booting process. If an error is found, the corresponding
LED remains lit until the problem is solved. This user-friendly design provides an
intuitive way to locate the root problem within seconds."

As detailed by this thread, I have tried the most reasonable causes, with no luck or leads on what exactly is causing the issue. Those being: reseating components, sending in potentially faulty components (GPU and Motherboard), and isolating any possible hardware or software conflicts.

 

[PeterOz]

Turn monitors on first
Boot
qled -fixed ?
64 post is nothing.
I have done where post are 500

 

[Pyro]

Pretty much, all of them flash during the POST, but if the monitors are on, no issues. However, it should be noted that if they are off, or even unplugged it will come back on, even when plugged into the onboard DP-out on the motherboard.

You lot certainly have some dedication, thank you very much for what you do.

 

[PeterOz]

However, it should be noted that if they are off, or even unplugged it will come back on

Correct. That is what they should be doing

Pretty much, all of them flash during the POST,

Correct. That is what they should be doing

 

[Pyro]

In order of what you addressed:

I'm not sure about that, I never noticed the light before, which is what made me suspicious in the first place.

I am aware the POST lights flash during startup, I was attempting to convey that the VGA light stayed on after a startup regardless of what it was plugged into, or if there was a GPU installed. I hope this clears what I was trying to say up a bit.

@Bruce - I have not been able to replicate the issue yet, last time it showed up was the better part of a week or two after I thought it was fixed, I would like to keep monitoring it if that is alright, I'm honestly not sure what might have done it at this point.

 

[Bruce]

no sweat Pyro, we can keep the thread open a bit longer to see how you go.
but eventually someone will want it closed as threads are closed once they have run their course.
if that happens, you can always start a new one.

 

[Pyro]

no sweat Pyro, we can keep the thread open a bit longer to see how you go.
but eventually someone will want it closed as threads are closed once they have run their course.
if that happens, you can always start a new one.

I completely understand, thank you for you patience.

 

[PeterOz]

if they are off, or even unplugged it will come back on, even when plugged into the onboard DP-out on the motherboard.

If the monitor is off or not plugged in you will get the vga error as it is not getting a post feed back.
The lights will always flash when the computer is started from a complete shutdown.
The lights are doing exactly what they should be doing.
Monitor off or unplugged means no signal. No signal means error. Error means turn Qled on

 

[Pyro]

Well, there you have it I guess, glad that's a non-issue!

 

[Pyro]

If the monitor is off or not plugged in you will get the vga error as it is not getting a post feed back.
The lights will always flash when the computer is started from a complete shutdown.
The lights are doing exactly what they should be doing.
Monitor off or unplugged means no signal. No signal means error. Error means turn Qled on

In direct response to this, you are absolutely right, the light will go away if I put the computer to sleep and then wake it up with the screens on, strange that it wouldn't go away after it starts outputting video.

As for the sleep issue @Bruce, I cannot replicate it as of late, I'm not sure if it's fixed or simply waiting for this thread to close (haha!).

I think it may have been fixed by something or a combination of the things that we tried.

 

[Bruce]

you are probably on the money!
Murphy's Law - let's close this thread and see if the problem returns.

of course, feel free to start a new one, or PM me to reopen this one.