Built new gaming PC, display keeps freezing but audio is fine in background.

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EssexJ

EssexJ

PCHF Member
Jul 4, 2022
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My build: https://uk.pcpartpicker.com/user/StraightUpJoke/saved/j67yWZ

It was fine for a few days then i thought my games were just crashing however i noticed that it was only the display freezing.
Tried uninstalling/reinstalling graphic drivers, wiped everything, reset PC you name it i probably tried it.

got a couple bsod errors:
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gone back to windows 10 as that stopped the blue screens for whatever reason.

originally before/during the freeze ther as random squares on the screen (
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), which made me think it was the gpu however i replaced the new gpu with my old one and im stil getting the freezing issue.
video of freezing:
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Any help appreciated
 
Hello

Your link to pcpartpicker is marked as private.. Do you have the latest graphic drivers installed?
 
veeg said:
Hello

Your link to pcpartpicker is marked as private.. Do you have the latest graphic drivers installed?
Click to expand...
not private anymore but yes ive updated rolled back uninstalled and reinstalled using ddu, fresh install of windows
 
have you overclocked to GPU at all?
try another mobo slot for the graphics card, but if it's fine now on Win10, you won't know if anything helps until you go back to Win11.
 
Bruce said:
have you overclocked to GPU at all?
try another mobo slot for the graphics card, but if it's fine now on Win10, you won't know if anything helps until you go back to Win11.
Click to expand...
its the MSI ventus 3x OC so its only the overclock that it comes with,and no issue is still happening just freezing without bluescreen, done memtest x86 overnight no faults, tried my old gpu still same issue, what would moving slots acheive? see if the mbd is at fault?
 
yes, trying another mobo slot to see if it helps. and if it does, would indicate the first slot is the issue.

let's get your PC setup;
get Speccy from here; https://www.piriform.com/speccy/builds
in Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
now you can paste (Ctrl+V) that link into a post.
 
Bruce said:
any luck changing the graphics card to another slot?
Click to expand...
havent tried it as i havent had the problem for days, dont know exactly what fixed it or if its just on a good run, if i get the problem again i will try the other slot
 
yh it happened again, its probably been fine for 10-12 hrs of gametime then within 5 minutes today it freezes and crashes no luck with the other pci-e slot either. potentially just csgo at thi poin, got this error today. two files were missing or corrupted when i verified the game files, however this keeps happening with what i guess is the same two files
 

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Nothing really
are you using msi afterburner
have you overclocked ram in bios
are you using Gsync
EssexJ said:
its the MSI ventus 3x OC so its only the overclock that it comes with
Click to expand...
Can this be turned off for testing?
Can you lower the refresh rate without affecting the pic quality - for testing
 
PeterOz said:
Nothing really
are you using msi afterburner
have you overclocked ram in bios
are you using Gsync

Can this be turned off for testing?
Can you lower the refresh rate without affecting the pic quality - for testing
Click to expand...
Haven’t overclocked anything it’s all out the box, msi afterburner is installed but I haven’t changed anything. RAM was changed to 3600(it’s actual speed).

Are you asking about the oc to be turned off for testing or g sync? If you mean the OC i dont want to mess with it tbh

As for refresh rate yeah can do.
 
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