In Progress Screen blackout mostly while gaming some rare times while do normal tasks

MidoMando said:

gpu: asus dual rtx oc 12gb

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RTX what, different versions have different power requirements but they do each have one thing in common, they require a Gold efficiency rated or above PSU from one of the following, Corsair RM range, EVGA, Seasonic or Super Flower, seven year warranty minimum but preferably ten.

MidoMando said:

psu : xigmatek x-power 600w

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You need a new PSU, the present one is so bad that it is rated as – Tier E • Avoid

I strongly suggest that if your Windows Power Plan is set as anything other than Balanced you change it asap else you may well end up hearing a bang and all loss of life in the computer.

Apologies for the delay getting back to you and for the bad news that I need to give you, you are going to have to save more cash to be able to get the required spec and quality of PSU, the maker of your GPU ASUS state here that a minimum of a 650W PSU is required and as was mentioned in my reply #2 for the safety of the GPU and the system in general any PSU must be a Gold efficiency rated or above PSU and from one of the following, Corsair RM range, EVGA, Seasonic or Super Flower, seven year warranty minimum but preferably ten.

For further information see Which power supply do you need?

Did you make sure that the Windows Power Plan was set to Balanced.

Not sure that you can actually call someone a tech when they leave the most likely cause the last to check.

Honest answer is, you need to try and borrow an appropriate PSU to swap in for testing, that or have someone that you know that has an appropriate spec of PSU test your GPU in their PC.

Just a fyi, the most common hardware component to go bad is a PSU and the least likely a CPU, any even half decent tech knows this and therefore would not go removing the heatsink and swapping the CPU and as a result cause all the hassle that goes with it like properly cleaning off and reapplying thermal compound etc, no,they would test high risk components like the PSU and GPU first.

Also worth a mention, if it were the MB it would not work at all and when you get a No Signal message on the screen it means that the source of the signal or the cable that carries the signal is bad and that the screen is okay, what can influence how a GPU behaves, the PSU.

Were you there when all of the testing was done.

What PSU was swapped in for the testing.

NB: You get five minutes to edit a post, please use it rather than double post, thanks.

Not the best of test PSUs but not the worst either but I would still see if you can borrow an appropriate PSU so that you can do your own testing, as long as any PSU matches what you have been advised no other specs matter.

Your English is fine so no worries there, if the PC will still boot do you want us to do some basic checks for you.

Couple of things for you to do when you are able to, no rush on our behalf;

( 1 ) Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

( 2 ) Download, run and grab a screenshot of HWMonitor (free).

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... after typing in any response you have... click on Upload a File to add the screenshot.

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.

You are welcome btw 🙂

Polite reminder;

phillpower2 said:

NB: You get five minutes to edit a post, please use it rather than double post, thanks.

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Never hear of that with the RAM and wont be recommending it anytime soon, cleaning the gold finger with a pencil eraser yes but anything else no thanks.