In Progress Icons etc off the edge of the monitor

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Welcome to our Community
Wanting to join the rest of our members? Feel free to sign up today.
Sign up

Plasmaduck

PCHF Member
Oct 25, 2024
2
0
61
Windows 11
50” TV being used as the display.

Key points. The TV detected the laptop and adjusted accordingly – perfect for 2 years. No intentional adjustments were made but it is strongly possibly that keys were accidentally pressed together on the keyboard, causing the issue of part of my desktop now being off-screen. Nothing was purposely adjusted and this happened in the space of 10 minutes, no rebooting.
No buttons pressed on the TV remote either.

I’ve had to get around the issue by changing the TV aspect ratio from 16:9 to “fit to screen” but all aspects of windows (taskbar/folders/fonts/cursor etc) are now very small as though the resolution has been set too high on the graphics card, but no changes were made and still currently set to 1920x1080. I’ve tried changing the scaling but that just makes the icons ridiculously huge and doesn’t solve the underlying issue. It seems no settings have changed, yet the whole frame of the desktop is now larger resulting in losing half the taskbar and folders off the screen.
This all sounds really basic and I’ve worked with computers since DOS 3.1 but this problem is really eluding me for a solution as I’ve tried all I can think of!


My_windows_10_desptop_as_it_appears_to_me.webp
 
Hit the windows key and R at the same time and type devmgmt.msc into the run box, click ok or push enter key.
Left click display adapters.
Then right click and disable Microsoft Basic Display.
Reboot the computer.
 
  • Like
Reactions: Plasmaduck
Hit the windows key and R at the same time and type devmgmt.msc into the run box, click ok or push enter key.
Left click display adapters.
Then right click and disable Microsoft Basic Display.
Reboot the computer.
This takes me into the device manager but no option to disable Microsoft basic display is offered when I follow your instructions...
 
Ok, can you left click display adapters and once that is expaneded; screenshot with Snipping tool, send me the picture here so that I can see what your options are.





Also. let's get a little information about the settings from your machine.

Speccy Scan.

  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.


Please download MiniToolBox and save it to your desktop.
Run the program by right clicking on it and selecting Run as administrator.
When the program opens check mark Select All Then hit GO
Please post the log in your next reply. Attach or copy and paste, whatever is easier for you.




Example of the screen shot from my machine.

1730036716683.webp