In Progress PC keeps losing Internet Connection

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Brandon Byrnes

Brandon Byrnes

PCHF Member
Jan 3, 2017
591
56
40
Wisconsin
My PC keeps losing internet connection even though I'm connected to my router via Ethernet cable and wifi. The actual internet router isn't losing connection because my phone still has a wifi connection. This has been happening everyday for probably 2 or 3 weeks now and happens multiple times a day.
Speccy Report: Speccy report
 
Brandon Byrnes said:
Ethernet cable and wifi.
Click to expand...
Why
Step 1) Turn off wifi
Step 2) Test
Step 3) Click on the windows icon in the task bar
Type in cmd
Select the command prompt app.
Open the cmd prompt
Step 4) Copy and paste ipconfig /all >"%userprofile%\desktop\ipconfig.txt" Press Enter
This will put a txt file on your desktop.
If you still have a problem with just the wire connected post the text file in your next reply.
 
okay I'll do that. The reason I'm using both WiFi and ethernet is because I use the WiFi for connecting my phone and PC to transfer files and my printer is setup using WiFi. I have my PC connected via ethernet because I have gigabit fiber and want to be able to take full advantage of it.
 
After disabling wifi it seems to have solved the issue. i haven't had any random internet disconnections. A few weeks ago i saw that my mobo had a updated driver for the mediatek wifi adaptor so i downloaded and installed it. i was gettting disconnections literally every 10-30 seconds after installing the new driver. i went ahead and rolled back the driver and thought it solved it but obviously it didn't totally solve it. My printer is an Epson XP-446 connected via wifi. I'm not sure if it was losing wifi connection when I was losing internet connection.
 
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