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Not getting enough FPS, low CPU and GPU utilisation. (Laptop, rtx 2050, i5 11th gen, 16gb RAM, SSD)

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gyarabuoss

PCHF Member
Jul 16, 2023
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Hi all, this is my first post and off the gate I really dont know much about PC gaming. I recently bought the ACER Aspire a515-57G laptop. The exact specifications are as follows :

Nvidia RTX 2050
Intel i5-1240P @ 1.7 GHz
16 GB RAM, 512 GB SSD. (please ask for more info if you need it).
Initially, Windows 11, but I have downgraded to windows 10 to see if that helps, it hasn't.

I know this is not a top tier gaming PC by any metric, but it is a decent enough laptop that fits my budget. I really like to play Rainbow 6 Siege (the problem exists with other games too, but I can play them at 50-70 fps just fine as they are not multiplayer) and I get around 50-70 fps on it no matter what the graphical settings are, which is really puzzling, I don't understand why. The GPU and CPU utilization both hover around the 30-50% range. The fixes I have tried so far (obviously none have worked, else I wouldnt be here) :

  • Updating all the drivers and windows.
  • Setting the laptop in high performance mode. Battery plugged in.
  • Ensuring the laptop uses the dedicated GPU instead of the inbuilt one.
  • Tweaking the ingame resolution.
  • Disabling background applications.
I dont really know what to do. ACER support has been less than useless. Id appreciate any help. Thanks.
 
So other can assist let get a speccy report.

Do not forget to post the make and model of the PSU if this is a desktop.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
Setting the laptop in high performance mode. Battery plugged in.

You 100% need to have the High performance setting and the AC adaptor powering the notebook, battery power is too weak.

What speed is the RAM and is it two Xs 8GB sticks or a single 16GB stick.

Notes from Speccy; Windows is a recent install and the system drivers were not correctly installed afterwards and you are using a wireless connection when gaming really should only be done using an Ethernet connection.
 
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