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laptop disconnects from internet constantly, need to restart
- Thread starter Chris M
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How do the speaker connect to the PC - bluetooth, 3.5mm jack into the green audio port, wirelessly, or USB?
Same for the iPhone, is it losing connection to the PC or to the internet?
As to Nortons, yes, my recommendation would be not to renew it. But feel free to do what you want. It is a good product, used to use it myself.
But as said, and the reason I ditched it, was it simple is not needed. Windows has an equally good product built right into the system, working at the OS level, created by the same guys who write and maintain the OS. That's got to be an added advantage.
Same for the iPhone, is it losing connection to the PC or to the internet?
As to Nortons, yes, my recommendation would be not to renew it. But feel free to do what you want. It is a good product, used to use it myself.
But as said, and the reason I ditched it, was it simple is not needed. Windows has an equally good product built right into the system, working at the OS level, created by the same guys who write and maintain the OS. That's got to be an added advantage.
Hi, yes I have a bluetooth connection for the speakers and such. Does that help? It loses connection the exact times I lose connection to the internet. I'm not sure if this has changed, but now sometimes when I lose connection, I simply close my computer and let it sleep for a little bit and the connections come back. Thanks for your patience. So I assume it's simply losing connection to my laptop, since my iPhone stays connected to other things and I have a Chromebook that never has connection problems.
Since other things are disconnecting as well, it may not be the wireless adapter after all.
Go back to post #13 and in the second paragraph, try those suggested ideas.
Also go to Control Panel, Power Options, and change your power profile to High for a few days to see if that stops things from going to sleep.
The new theory is to make sure the laptop isn't putting anything to sleep if no activity, or to save power.
Go back to post #13 and in the second paragraph, try those suggested ideas.
Also go to Control Panel, Power Options, and change your power profile to High for a few days to see if that stops things from going to sleep.
The new theory is to make sure the laptop isn't putting anything to sleep if no activity, or to save power.
Hmm, ok, sorry I hadn’t provided enough information. Another thing I notice is like the shadow of a couple of boxes appearing and disappearing at startup. Like the vague outline of a box, possibly the size of and from Alexa or something. I typically see two of them quickly flash on the screen.
It is not unheard of for Windows to flash up a command box as it runs scripts, especially after an update for example.
Also, let's turn off another sleep function - go to an elevated command prompt window and type in powercfg -h off
That'll turn off hibernation, see if that makes a difference.
Also, let's turn off another sleep function - go to an elevated command prompt window and type in powercfg -h off
That'll turn off hibernation, see if that makes a difference.
I went to the command box and entered the prompt. I wasn't sure if that was it. I pressed enter and it went down and gave me another prompt to fill in, I think. So did it do it just by writing it there? I think I've pretty much done everything except get rid of Norton, which I'll do if this doesn't work. I am starting to think that my laptop just downloaded some crap with some games that just won't go away. It's 8 years old, but I still was hoping it would last longer.
Now I'm getting the bluescreen crashes where it restarts itself. It just did it and when it restarted, it had removed my wallpaper, which was a picture I had chosen, and replaced it with a green screen.
That powercfg command doesn't cause any additional fields to be filled in.
Did you copy and paste it?
Maybe it's time to think about bigger hammers!
Maybe a fresh install of Windows, but you can try a repair install first.
Click Start and literally start typing the word reset, this will find Reset This PC, click that.
Then choose Reset PC, and tell it to keep your files and settings.
Wouldn't hurt to make sure all your personal files are backed up too, for good measure.
Did you copy and paste it?
Maybe it's time to think about bigger hammers!
Maybe a fresh install of Windows, but you can try a repair install first.
Click Start and literally start typing the word reset, this will find Reset This PC, click that.
Then choose Reset PC, and tell it to keep your files and settings.
Wouldn't hurt to make sure all your personal files are backed up too, for good measure.
Hi, I just want to check before I try to reinstall Windows. Will I be able to do it if my internet connection is messed up?
Win10 has no issues installing without internet.
Win11 is a little trickier - it wants internet to setup a MS Account as part of the install process, you used to be able to create a local account if Win11 didn't detect a network connection, but with the latest build, they have stopped that.
My solution was to just create a MS account then delete it once the rig was up and running, fairly simple process. But I have recently (this week in fact) discovered that Rufus can get around that hurdle now with its latest version. In Rufus, when creating the bootable USB stick from your downloaded Windows ISO, there are options to tick to skip creating an account, turn off telemetry collection, and it can bypass the Win11 requirement of TPM2.0 and Secure Boot.
Win11 is a little trickier - it wants internet to setup a MS Account as part of the install process, you used to be able to create a local account if Win11 didn't detect a network connection, but with the latest build, they have stopped that.
My solution was to just create a MS account then delete it once the rig was up and running, fairly simple process. But I have recently (this week in fact) discovered that Rufus can get around that hurdle now with its latest version. In Rufus, when creating the bootable USB stick from your downloaded Windows ISO, there are options to tick to skip creating an account, turn off telemetry collection, and it can bypass the Win11 requirement of TPM2.0 and Secure Boot.
Wow, that’s bit confusing. So what should I do? I don’t understand the Rufus and bootable USB stick, or ISO, or telemetry, or TPM2.0 or Secure Boot. I understand what Windows is, that’s about it
No worries - let's keep this simple.
Since you already have Win11 installed, your PC must be compatible, so no need to worry about TPM2.0 or Secure Boot or any of that.
Download the Windows Media Creation Tool and use that to make a bootable USB stick with the latest Win11 image. Those things are all options within the software, so no need to know what they are, just select those options when creating the image onto the USB drive/stick. The stick needs to be at least 8GB.
Turn the PC off, insert the USB stick and turn the PC on.
It should boot from the USB stick first, and not the internal drive.
But before you go ahead, do you have your data backed up?
What sort of install are you doing - a repair of Windows (keeping your files), or a fresh install losing everything and starting afresh?
As to the messed up internet, did you try moving the PC closer to the modem and trying an ethernet cable to connect it?
Since you already have Win11 installed, your PC must be compatible, so no need to worry about TPM2.0 or Secure Boot or any of that.
Download the Windows Media Creation Tool and use that to make a bootable USB stick with the latest Win11 image. Those things are all options within the software, so no need to know what they are, just select those options when creating the image onto the USB drive/stick. The stick needs to be at least 8GB.
Turn the PC off, insert the USB stick and turn the PC on.
It should boot from the USB stick first, and not the internal drive.
But before you go ahead, do you have your data backed up?
What sort of install are you doing - a repair of Windows (keeping your files), or a fresh install losing everything and starting afresh?
As to the messed up internet, did you try moving the PC closer to the modem and trying an ethernet cable to connect it?
Hmm, ethernet cables are those yellow ones that go into LAN1? I don’t see a compatible connection on my laptop for that. copied the files I want to keep so I dont need them but I’d probably rather have them stay if possible. Should I try the repair first and if it doesn’t work try the fresh install?
I’m trying to download the Windows Media Creation tool now - having trouble being I’m only online for a few seconds to minutes
Absolutely - use Reset This PC and select Keep my Files.
Ethernet cables come in all colours, so your yellow one could (or could not) be an ethernet cable. It's the RJ45 plug on the end that makes it an ethernet cable, but I've probably just lost you there!
It's like a phone cable plug but fatter.
Ethernet cables come in all colours, so your yellow one could (or could not) be an ethernet cable. It's the RJ45 plug on the end that makes it an ethernet cable, but I've probably just lost you there!
It's like a phone cable plug but fatter.
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