Good afternoon,
I asked for help with my son's pc last month and the suggested actions have helped some of the games that were an issue. (Thank you so much) The link to the previous thread is here.
Unfortunately, our issue hasn't been fully irradicated. I was really hoping it was. The games are causing the PC to go black and the power button held down to force a restart. Sometimes there is a green screen, but not the Microsoft GSOD. Currently, the games causing problems are GTA V, Red Dead Redemption II and Hogwarts Legacy. One of the last suggestions was to upgrade the BIOS, but I was warned not to rush in to doing that so I haven't.
Here is today's Speccy: http://speccy.piriform.com/results/OkJZkpxqWgMYqeNEQLWXdqo
I really appreciate any suggestions you might be able to give.
I asked for help with my son's pc last month and the suggested actions have helped some of the games that were an issue. (Thank you so much) The link to the previous thread is here.
Solved - Games cause computer to just restart or freeze
Hi everyone, My son (almost 13) has a gaming pc that his dad built a couple of years ago. Most games are played via Steam and lots of them play fine with no problems. The games that consistently have issues are No Man's Sky, Stellaris, *** of War, and most recently Hogwarts Legacy. Sometimes...
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Unfortunately, our issue hasn't been fully irradicated. I was really hoping it was. The games are causing the PC to go black and the power button held down to force a restart. Sometimes there is a green screen, but not the Microsoft GSOD. Currently, the games causing problems are GTA V, Red Dead Redemption II and Hogwarts Legacy. One of the last suggestions was to upgrade the BIOS, but I was warned not to rush in to doing that so I haven't.
Here is today's Speccy: http://speccy.piriform.com/results/OkJZkpxqWgMYqeNEQLWXdqo
I really appreciate any suggestions you might be able to give.